963 results found
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Improve User Experience in Service Desk (Enterprise)
Currently, the market perceives Archibus UI as old and not ergonomic.
The efforts made with Workplace and the Service Console are a good step forward. But this applies only to cloud users or users happy with a very basic request process.
Enterprise users need something richer (and this is been a strength of Archibus fr a long time).As a consequence, we would love to see this :
* Enhance features of workplace interface so that the different actions which can be performed by an end user are covered (Canceling a request, filling in a Questionnaire, a Satisfaction survey, ...)…10 votes -
Make use of an unlimited org hierarchy
The organization hierarchy should be unlimited, and highlight reports should be able to show rooms on all organizational levels.
Implementation options include:
- Make use of the org table.
- Add an Fkey in rm and em to org and get hierarchy that way.120 votes -
Support shared allocations and occupancy on Space Console
ARCHIBUS Space users have increasingly relied on the Space Console as their primary interface for space-management tasks and reports. However, the Space Console doesn't support more flexible and complex activity-based working environments as well as older views that were designed for that purpose. The idea that a user must "downgrade" the user experience to handle more complex workflows is confusing and frustrating.
The proposal is to enhance the Space Console to support these specific and oft-required cases:
- Sharing rooms among multiple departments
- Assigning employees to primary and satellite workspaces
- Viewing both permanent and temporary (hoteled) occupancy together…78 votes
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