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Archibus

Archibus by Eptura

Welcome to Archibus's feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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960 results found

  1. Ability to prompt the user with a comments popup when updating the status of a work request. It would be applicable for all statuses, similar to the prompt when changing the status to "Issued In Process"

    10 votes

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    1 comment  ·  Maintenance  ·  Admin →
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  2. A client has mentioned they need staff to know where the fire wardens sit, these people are often volunteers so they are not tied to a specific organizational unit. They have a title but it may not be fire warden, it may be the administrative assistant with the User defined field that states they are a fire warden.

    The workflow is something like this. The fire warden is notified ahead of time that there are staff wanting to book desks in the office space. So they go and also book a hoteling desk. The staff will also need ways to…

    10 votes

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    1 comment  ·  Workplace  ·  Admin →
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  3. Need the ability to export a work package or project to MPP. This is functionality that two customers want to utilize in Archibus.

    10 votes

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  4. The task that splits a license file for use on a cluster always splits it evenly between servers in the cluster. So this is not an ideal tool if you need to split your licenses unevenly, for instance if external contractors use a different authentication method to sign into Web Central than internal staff do (https://www.archibus.net/ai/abizfiles/v24.1_help/archibus_help/system/sysman.htm#security_usage/mixed.htm)

    If you have 20 contractors, and 200 internal staff members, you probably don't want a 50/50 split of licenses between these two servers, but this is the only built-in license split that is available.

    10 votes

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    0 comments  ·  Platform  ·  Admin →
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  5. As a user searching for the right equipment to attach to my work request, I'd like to be able to search quickly and easily for the equipment I'm looking for.

    Search lists, like equipment or department, are not limited by the WebC parameter "recordLimit", which limits the list to a reasonable size and institutes paging. It should.

    Also, for cases like equipment, it would be great to search by equipment standard and equipment name as well.

    10 votes

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    Under Review  ·  1 comment  ·  Workplace  ·  Admin →
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  6. Currently, the market perceives Archibus UI as old and not ergonomic.
    The efforts made with Workplace and the Service Console are a good step forward. But this applies only to cloud users or users happy with a very basic request process.
    Enterprise users need something richer (and this is been a strength of Archibus fr a long time).

    As a consequence, we would love to see this :
    * Enhance features of workplace interface so that the different actions which can be performed by an end user are covered (Canceling a request, filling in a Questionnaire, a Satisfaction survey, ...)…

    10 votes

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    1 comment  ·  Maintenance  ·  Admin →
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  7. Created a recurring daily booking for 14 days. I attempted to create another booking for one of the booked days and received a prompt asking if I would like to delete the series. There is no option to cancel and rebook for a single day within the series. There should be an option to cancel the one day of the recurring booking to accommodate the new booking.

    9 votes

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    1 comment  ·  Workplace  ·  Admin →
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  8. When a user leaves the company, we set their account to Disabled. We would like an automated way to be able to locate and cancel that employee's future Workplace bookings thus freeing up the workspaces they had booked.

    9 votes

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    1 comment  ·  Workplace  ·  Admin →
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  9. When booking in workspace the statutory holidays should show in the calendar so users do not book spaces on holidays.

    9 votes

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    0 comments  ·  Workplace  ·  Admin →
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  10. When an employee book for an other employee or a visitor, the pop-up booking confirmation window says "Confirmation was sent to your email" when in fact the email was sent to the other employee or the visitor. This is confusing cause the employee is looking to get that confirmation email.

    9 votes

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    0 comments  ·  Workplace  ·  Admin →
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  11. In v24.1, it was possible to create a "None" label that hid all of the label text on a drawing. In newer versions of Archibus, there's a "Hide Labels" feature, but labels always show the room code. Can the old functionality from v24.1 be restored in new versions of Archibus, so labels properly reflect their data sources?

    9 votes

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    Under Review  ·  0 comments  ·  Space  ·  Admin →
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  12. Create a parameter, for OnSite app. to track the position of the Craftsperson.
    This will help the Dispatcher to dispatch the most closer to Incident Craftsperson available.
    Integration with GIS (Esri, Google...) will make this easy to present.
    If parameter is 1 Archibus receive coordinates from OnSite if 0 no coordinates are sent.
    Onsite may show on GIS the position as well.

    9 votes

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    5 comments  ·  OnSite  ·  Admin →
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  13. Today a person can create an external ticket by entering a lat/lon instead of a building/floor/room. If the ticket is worked in Onsite, the craftsperson cannot view where the work order can be found.

    9 votes

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    2 comments  ·  OnSite  ·  Admin →
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  14. Have the ability to assign multiple equipment records to one work request for DM and PM work requests

    9 votes

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    1 comment  ·  Maintenance  ·  Admin →
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  15. Restore my default building after search for employee in different building without having to log back in.

    9 votes

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    0 comments  ·  Workplace  ·  Admin →
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  16. Our SaaS Customer that uses Portfolio Management and has hundreds of properties all around the country, would like to have the following standard functionality as in Archibus Cloud:

    1- The ability to place Properties polylines in a map and show them in an Archibus view (this would be similar to existing view "Asset explorer in campus", which shows Building polylines instead, please refer to attached image).

    2- If possible, it would be great that this view works without an Extensions for Esri license (as far as we know, that Extension is not even included in Archibus Cloud). The same as…

    9 votes

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  17. When we arrive into the Lease Portfolio Console.
    A country is automatically selected in the filter according to the language chosen in the user profile.
    If in English -> GBR
    If in French - > FRA
    Etc.

    The idea is to remove this automatic filter, or at best to be able to create filters yourself.

    9 votes

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    1 comment  ·  Leases  ·  Admin →
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  18. Regardless of the user's language setting, the calendar of the reservation screen uses the American format - week starts from Sunday.

    Also the days are not indicated in the calendar (there is no top row with S - M - T- W - T- F- S)

    The calendar format should change according to user's language preference (if other than US English, the week should start from Monday). At minimum, the calendar should have the days on the top.

    9 votes

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    In Development  ·  2 comments  ·  Workplace  ·  Admin →
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  19. In Workplace, the number of seats indicated in the bubble next to the floor is the total number of available and hotelable rooms (no target apply)... it would be nice to rather see the number of rm available according to the target set for that building.

    9 votes

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    Under Review  ·  0 comments  ·  Workplace  ·  Admin →
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  20. When toggling highlights, users can turn on multiple highlights at once; however this functionality is not enabled for the room standards. Room standards tab is a single select where as the other highlights are multi-select.

    Please enable mutli-select for room standards highlights

    9 votes

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    0 comments  ·  Space  ·  Admin →
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