119 results found
-
Log in as another user
Ability to log in as another user to test a change in this user's configuration or try reproducing an issue only this user is seeing.
With SSO enabled environments, this is not doable
The system should keep track of this action for audit purposes141 votes -
Consistent Email Notification Management
There is a need to review all the various emails that are sent in the Building Operations Module and ensure that they can be managed consistently from one place. Currently some email notifications are hard coded (e.g. Preventative Maintenance SLA Emails, when a WR is forwarded to a workteam/supervisor, etc.), some are managed only from the message table and some are added by the user under "Manage Service Desk Steps".
107 votes -
Merge Reservation and Hoteling Together
Both applications have some key features that the other does have. Implementers are faced with making the decision whether or not to use hoteling or use reservations to satisfy the client requirements.
For example if we're comparing highlights:
Reservation:
-Calendar console views
-outlook plug in reservations
-Time selectionHoteling:
-Back to work Cleaning functionality
-better access to change this data within space management
-utilization and occupancy reports reflect on this data setIf they were merged, all that would be needed is a some sort reservation type field to track if a calendar event is created or if there's shifts…
101 votes -
Create a work request from an e-mail
As a maintenance organization we would like the system to create work requests from e-mails addressed to our group. The system would create a ticket from the information in the e-mail.
95 votes -
Microsoft Teams integration for Reservations/Hoteling
Multiple customers have recently been asking for a Microsoft Teams integration to support Reservations/Hoteling. As Teams is now becoming more of a central coordination point for many organizations, not just for chat but for file sharing and time management, keeping all administrative tasks centralized to a single app like Teams is desired. This could be as simple as an app built for teams that displays Archibus Workplace within the Teams environment.
91 votes -
Implement Auto-Lookups in the Workplace Portal
We need Auto-Lookups to work in the Workplace Portal please. Many of our customers use the employee number for the employee ID as well as codes for buildings and orgs.
85 votes -
Use QR to verify arrival for hoteling
Actually Hoteling.
Use QR to verify arrival for hoteling!
The process will be:
1. Set the room capacity to, let's say, 12
2. Have workers/students book the room till it's no longer available
3. Place a QR label on the Office/ Classroom door
4. Have the employee/student "check-in" when they come to work/class to verify occupancy...We can use the same functionality to verify arrival at a hoteled desk.
Thanks
78 votes -
Support for hourly Hotelling bookings
Currently hotelling only allows for booking morning, afternoon or a full day. In the current return to work scenarios, we are seeing more requests for more granular bookings capability.
The specific request is to support hourly bookings based on a start and end time.
We have received comments such as: "It comes up in every demo"
77 votes -
satisfaction surveys available to the workplace portal
The end users are really appreciating the workplace portal. However, there is starting to be more demand for features like a satisfaction survey which comes after a request. This survey shouldn't affect whether or not the service request can be closed (ie let's say that after X days the completed ticket should just close anyways regardless if the user submitted a satisfaction survey or not).
It would be great if the workplace portal also has ability to handle a satisfaction survey for a conclusion of a service request. Basically the user can still get an email that they can fill…
76 votes -
Preventative Maintenance Scheduling Changes
If there is a change to a Preventative Maintenance Schedule, the only problem-free way to do this is to unassign the PM Procedure from the Equipment or Location, Reassign and setup a new schedule. When this is done the historical data on the old 'pms' record is lost although the WRs still exist in the system.
If the change to the schedule is made by changing the Date of First PM or updating the frequency/recurrence pattern, it leads to the PM WR not getting generated.
I would suggest a few changes to make the PM Planning a more error free…
73 votes -
Disply Workplace Applications by Role
Currently, Workplace Applications display settings are universal. But different users need different applications (e.g., internal users need Hoteling, external users such as tenants, branch managers or vendors do not). Add security groups to control application display options (as in Mobile).
67 votes -
Hoteling - No Report Exists for Cancelled Bookings
There is currently no report available for viewing cancelled hotel bookings.
The "Bookings for a Date Range" report allows the user to search for all bookings except for cancelled ones.
Room Reservations has a "Cancelled Reservations - Details" report so it would be nice if Hoteling had an equivalent.
65 votes -
Archibus Connectors to include REST APIs
Archibus Connectors to include REST API's to import data from 3rd party data-source. If Archibus is going to be sold as the single point data source it needs to be able to receive data from multiple sources which the connectors do allow but not via REST API which is a wide used data feed source from many external systems
65 votes -
change how the emails in reserversations can be changed
At the moment, if you would like to change the formatting or text that shows up in an email that is sent to the requestor of a reservation, you are required to change the Java coding that creates the emails. This is very time consuming and is extremely inconvenient to the client whenever they wish to make a change.
In the BO emails and the Move emails, you can go directly in to the record on the messages table and make the change. The change then shows up immediately.
Change how the reservation module emails work so that it is…64 votes -
Building Operations Console Super User
It would be great if we had a security group or some way to grant certain users access to see and monitor all work requests. Currently, even if you are a member of all teams, if there is a supervisor assigned to the request that is not you, you cannot see those requests.
60 votes -
Add a banner to inform users of upcoming maintenance/new features
Make it possible for admins to add a banner on the Workplace pages to inform users e.g. of an upcoming maintenance or new features.
It should also be possible to add a link in the banner, directing users to a page with more info (e.g instructions for using a new feature).
58 votes -
Want to be able to set the label size for printing drawings to PDF/Word on a per drawing basis
Add a field to store the text label size in the afm_dwgs table and store a value for any drawing that is either larger or smaller than the default. When the drawing is loaded, the drawing parameter can be set based on that stored value, with a default value set for drawings in case they don't provide one.
53 votes -
Limit Layers Displayed on Floorplans
Currently, all published layers display in Workplace floorplans. Many organizations publish many layers. Web Central views can control which layers display, but Workplace cannot. Perhaps a system parameter? Or a new publishing rule dedicated to Workplace. Best would be different settings for different Workplace application.
50 votes -
Implement Multi-Factor Authentication (MFA) with Archibus Security
We are seeing more RFPs with a requirement for a cloud/hosted solution with MFA. We can implement this if the customer wants SAML and rely on the customer's MFA capability, but otherwise we have a gap in our solution. It would be helpful if the standard Archibus solution either contained MFA capability out of the box or easily integrated with a service provider. I believe we are going to see this requirement a lot more in the near future for any cloud deployments.
50 votes -
Send an email notification when Archibus detects a deadlock
Archibus core enhancement,
If for some reason the application causes a Deadlock in the database, send an email notification to specific system administrator (Saved in an application parameter)47 votes
- Don't see your idea?