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Serraview

Serraview by Eptura

Welcome to the Serraview Ideas forum. We love hearing your feedback. If you have suggestions for ways Serraview can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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6 results found

  1. Currently, adding WAPs into the system is a manual task and requires the user to map the access point and then manually enter the name and BSSID.

    This can be time consuming and is not scalable when clients have hundreds or thousands of WAPs.

    Even if we could import the WAPs to a specific floor to allow us to then move their location on the floorplan would be great.

    Or at least add a default naming convention when mapping a WAP. At the moment when a WAP is mapped, the container has a blank name. This means that we are…

    24 votes

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    In Development  ·  0 comments  ·  SVLive  ·  Admin →
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  2. Have the ability to capture the utilization of spaces for users who are connected to Wi-Fi.

    For example: If the user's triangulation has them located on a bench or collaboration space, capture the user's details including the time spent at the space.

    This will become very useful as we move into the new norm post-COVID-19, where employees will come back to the office to collaborate rather than use desks/workpoints.

    12 votes

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    0 comments  ·  SVLive  ·  Admin →
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  3. With insights now pushing threshold notification emails / Alerts there is a lot of requests for notifications when a floor goes over a threshold in 'near' real-time. Current architecture allows for these alerts but generally overnight or delayed. The New world post covid means businesses are setting % Utilisation Thresholds for social distancing rules and return to work plans.

    I think SVLive data is the best option for companies to do this and if we can access not just in Locator / Engage but also that Utilisation being to high on a floor to inform the admins to stop taking…

    9 votes

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    0 comments  ·  SVLive  ·  Admin →
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  4. It would be great to have the ability to 'ping' a network switch or run an SNMP Walk to confirm connectivity to the switch from within the Serraview UI. If the ping fails then it can prompt the user with suggestions as to why the ping was unsuccessful.

    8 votes

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    0 comments  ·  SVLive  ·  Admin →
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  5. Currently, managing network switches can be challenging, especially removing switches since you need to have a list of all the switches and remove the switch from the list - the importer then treats the file as a source of truth. Whereas you can add a new switch without requiring the entire list of switches. Adding a 'add or remove' column would suffice.

    6 votes

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    1 comment  ·  SVLive  ·  Admin →
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  6. Within Eptura Engage a persons live location should be shown using Serraview Live. This allows for real-time location wayfinding, to improve employee experience

    1 vote

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    0 comments  ·  SVLive  ·  Admin →
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