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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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1 result found

  1. Maintenance Management

    As a service desk administrator, I'd like to be able to handle maintenance workflow through service requests. This is like general service request management, but focused on maintenance items which may include outsourcing work, vendor management, some contracts, and links to invoices.

    Maintenance workflows may also include auto-routing to different service providers based on the request type or location, handling costs including estimated and actual costs, scheduling work, escalating work if the SLA is not met, and tying work to assets.

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    Declined  ·  0 comments  ·  Service Requests  ·  Admin →
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