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Serraview

Serraview by Eptura

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Serraview

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11 results found

  1. New users receive a Welcome to Serraview email.
    This email says "Click to confirm and create a Serraview account".
    From there, Normal users are directed to the login screen. It is not clear that they then have to click Reset Password in order to access their account.
    If this wording can be updated or the email template allowed to be edited, it would help clear things up.

    13 votes

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    0 comments  ·  Usability  ·  Admin →
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  2. The highlight which appears in VBS for spaces with a Retention Status is not noticeable. Please make the highlight color bright yellow and bigger See attachment.

    13 votes

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  3. Allow the ability when doing a data import to allow data imports for Multi-Select data types of custom fields.

    We want to use a custom field for a Space contact to link it with the people table, so that when a person leaves the organization, their name will be removed from the custom field and we will know that we need to get an updated contact person.

    The Serraview import system does NOT allow custom fields of the "multi-select" type to be populated from an import file.

    With data changing all the time, my planners do a lot of data…

    10 votes

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  4. Currently, when filtering to a Parent Space Type (eg. Office Area), it will ONLY filter to Office Area Space Types and not everything below such as everything under Workspace, Non-Traditional Workspace and Support Services.

    This means that in order to select all of my required Space Types, I will need to manually select many individual Space Types some many layers deep.

    It would be great if this worked in the same way as the Location filter where selecting Australia would select every Child location and their Children as well.

    9 votes

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  5. Please provide a pop up notification that Serraview 3.0 is not compatible with Internet Explorer when user try to access via IE. Despite our instructions to use Chrome or Edge, users are still connecting via IE. We are getting some complaints about the software and I fear there are even more users who get the same bad results but have just decided not to Serraview. This is needed asap. Could a banner on the home screen be added temporarily until this is available?

    9 votes

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    1 comment  ·  Usability  ·  Admin →
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  6. As there is a feature to upload pictures of rooms in either VBS or Spaces, it would be nice to see pictures in those modules. Either hovering over a room or clicking it brings up a card with room info. Showing the picture as well would be ideal. Having this available in Locator would be helpful. Currently it only shows up in Engage.

    8 votes

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    0 comments  ·  Usability  ·  Admin →
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  7. As an admin,
    When viewing Import Results,
    I would like all rows with the status of "Updated" to include an import message indicating what was changed, or two columns indicating the old and new values
    So that I can better understand the data transformations and what changes were made.

    7 votes

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    0 comments  ·  Usability  ·  Admin →
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  8. Editing an email template on half the screen is not user friendly.
    Email body contains a lot of text that needs to be edited.
    The parameters on the right hand side are also unreadable if they are long.

    Please expand the email template into it's own tab or full page view for easier editing.

    6 votes

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  9. When you open the Spaces module you need to toggle on the Space Type hierarchy in order to see the blocked spaces on my floorplan.

    Can the selected space hierarchy be retained when I reload the Spaces module

    6 votes

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  10. Increase the limit of rows in the workpoint import to allow us to easily bulk update information with an excel sheet. When a client has hundreds of buildings it is not easy to use the VBS or Scenario Planner to bulk update information. When I have 38,000 rows of data to import and I need to split that into 38 files according to the 1000 row limit on the help site, that is not a usable import

    5 votes

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  11. It would be extremely beneficial if Serraview’s reporting endpoint URLs could be used directly as OData Feed sources. Enabling this functionality would significantly reduce the effort and investment required for clients to integrate Serraview data into their reporting environments, effectively providing a turnkey solution.

    Currently, when we retrieve reporting URLs through the Core API Documentation, these endpoints cannot be consumed directly as data sources. Allowing them to function as OData feeds would streamline reporting workflows and remove the need for additional transformation layers or custom integration work.

    For authentication, it would be ideal if users could simply authenticate using their…

    0 votes

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