149 results found
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For Custom fields, can this be available for translation to the language packs.
Having the ability to use languages in different areas of the tool will allow us greater adoption in different countries
4 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Provide functionality to import PMs directly in the system.
Provide functionality to import PMs directly in the system.
4 votesApproved for Product Roadmap ·
AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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SSO for the Request Portal
Requesters need the ability to single sign on the Request Portal
4 votesApproved for Product Roadmap ·AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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API
Have a Work Request Completed Date in open API. Right now the completed date is derived from a Work Order completed date. However if a Request is cancelled/completed without a WO, we have no way to indicate that it's cancelled.
4 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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PM Schedule for Asset Hierarchy
Allow the Parent Child assets to be linked so that you can create a maintenance schedule (PM) or inspections for the parent asset that would then be visible in the child records. Ideally if you were doing the PM or inspection on a mobile device, it would allow you to pick each child and complete the work or inspection.
Since we do work based on either location, equipment type, or vendor doing the work it would simplify the documentation while still allow the lookup of the information on the child record.4 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Incorporate an AI model into the software that can increase all user productivity.
Build an AI model that knows your system and maintenance to assist with creating WO, PM's, inspection reports, etc. Have it be able to build functions without all the user time to manually do it. Ensure it prompts for clarifying questions.
4 votesApproved for Product Roadmap ·AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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4 votes
Thank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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3 votes
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3 votes
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Add Service Task Import Tool
A large enterprise client is requesting a Service Task Import Tool. For most clients, the majority of Service Tasks are imported. However, this enterprise client has thousands of Service Tasks they need to import at least quarterly - quite atypical. For this client, their only option is to engage the data team as a paid service to upload in mass. They have requested the ability to upload in mass themselves via an Import Tool.
3 votes -
3 votes
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Add ability to mass Unassign Work Orders
Currently, Lightning allows clients to mass ASSIGN Work Orders; however, no option to mass UNASSIGN Work Orders.
3 votes -
Add Hebrew and Taiwanese as available languages.
Additional languages will increase adoption
3 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Inspection Templates - Check All hard to read
The Check All button when looking at Inspection Templates is a dark color and hard to see. Can the font color be adjusted to white or something lighter to view
3 votesOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Add a different color to the background of the sandbox environments
Almost every client with whom I have had the privilege of working has requested a better way to differentiate more clearly between their production site and their sandbox environments. Is there a way to vary in background color by chance? Thank you for your consideration.
3 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Enhanced Language Support
The text in the browser tab title remains English after changing language preference to Francais. In the below image, you can see that the Asset page text is in French, but the tab title is in English.
3 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Add requester as column chooser for work orders
Under the Work Order Management module there is options to add columns for customized views. Currently we cannot add a column for the Requesters (Name of requester) only request # however I still have to go back each time and check who requested it if I need more information. This helps us filter Work order by requesters
3 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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PURCHASE ORDERS - NEED TO BE ABLE TO SEND REQUISTIONS OUT
NEED TO BE ABLE TO SEND A REQUISTION OUT TO THE VENDOR THAT THEY CAN RETURN PRICING. (SIMILAR TO A WORK ORDER BEING SENT TO A VENDOR).
3 votesApproved for Product Roadmap ·AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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MASS CHANGE PARTS
SELECT MULTIPLE PARTS UNDER THE ACTION ITEMS CHANGE THEM TO INACTIVE OR ANY OTHER STATUS ALL AT ONCE. ALSO BE ALLOWED TO MOVE THEM TO ANOTHER WAREHOUSE ALL AT ONCE. BASICALLY, BE ABLE TO MASS CHANGE PARTS (ANY FIELD).
3 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Need security on Inspections for Admin's
Need to be able to stop others from deleting inspections off the work orders by admin inspections to the Admin security roles
3 votesApproved for Product Roadmap ·AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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