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Eptura Visitor

Eptura Visitor


Welcome to the Eptura Visitor Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Visitor can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Visitor

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6 results found

  1. import group

    Automapping the question and answer when importing of group visitor list. We have around 10 customize question and staff required to map 1 by 1 every time which is not user friendly.

    5 votes

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    0 comments  ·  Engagement & comms for notifications / pre-arrivals  ·  Admin →
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    Under Review  ·  Adminandy.orwell@eptura.com (Product Manager, Eptura) responded

    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  2. Emergency Comm to expected

    Allow communication to go out to expected visitors as well. Today visitors and employees can only get emergency communication if they are checked in, visitors who are on their way will get no warning. There is also no way for a visitor to communicate back via text. "Stuck in an elevator".

    3 votes

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    New Idea  ·  System responded

    Thank you for sharing your idea! Our team will review it as part of our regular evaluation process. To ensure the best visibility, we may combine your idea with similar submissions for additional comments and voting from our customer community.

  3. Customize emails

    We want to customize the layout of emails

    2 votes

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  4. Emergency Templates

    Just like the visitor notification templates, but designed for emergencies. Quick one touch access to templated emergency communication and response.

    1 vote

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    New Idea  ·  System responded

    Thank you for sharing your idea! Our team will review it as part of our regular evaluation process. To ensure the best visibility, we may combine your idea with similar submissions for additional comments and voting from our customer community.

  5. Group notifications

    set option All Visitors (Notification will be sent at check-in of) as default when creating a group booking - have an option to set this setting as default

    1 vote

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  6. Variables in Invitation email notifications for all tiers

    There is a descrepancy on variables in the Invitation email notification. In the power tier you can edit the notification to read "Dear [Visitor name]. This is missing from all other tiers. It seems this is not a functionality enhancement, this should be included on all tiers as this is a simple email cordials. Can you please add the same variables in all tiers please. This is requested repeatedly.

    1 vote

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