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Eptura Visitor

Eptura Visitor


Welcome to the Eptura Visitor Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Visitor can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Visitor

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2 results found

  1. When checking in at the iPad kiosk, if a visitor QR code has an issue, there is no error message

    There is no error message and that frustrates visitors as they might attempt to scan it endlessly

    2 votes

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    0 comments  ·  Kiosk  ·  Admin →
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  2. Android app is unstable

    The Android Kiosk app is NOT reliable. I setup a trial location and tried to test the check-in process, which nearly every time hung on a blank screen after answering covid questions, never proceeding to NDA, Badge printing, and notifying the host. After wasting hours of troubleshooting by myself AND with support, I asked a colleague to deploy the Kiosk app to his iPad and activate it on the test location. The check-in process completed without any issues, EVERY time.

    This was a very frustrating revelation, as all the time I spent troubleshooting, was a complete waste of time and…

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    0 comments  ·  Kiosk  ·  Admin →
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