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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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52 results found

  1. An individual to be able to make a booking on a Cisco screen and the booking appear in Engage and vice versa

    3 votes

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    Under Review  ·  Balindra Sahani responded

    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  2. One of our AV engineers has asked for an 'assistance' button on our Condeco screens, so that, when pressed the IT team would be notified via text message / email.

    3 votes

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  3. Current Engage v2/v3 screens cannot reliably read SEOS PACS IDs, creating operational challenges. SEOS cards use dynamic UIDs and advanced cryptography, requiring updates to detection and authentication logic.

    1 vote

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  4. If room capacity is known (i.e. Exchange supports this attribute of a room mailbox) then add a feature to optionally show room capacity on screens. A small icon with capacity overlaid would suffice and not take up too much space on the screen.

    This suggestion was created in 2022 on the old UserVoice platform and had already 22 votes.

    2 votes

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  5. Dear Condeco Epture Team,

    I am writing to request the addition of a new feature to the Device Hub.

    Feature Request:
    Please add the ability to restart V2 Android screens in bulk, regardless of their floor location.

    Current Limitation:
    At present, the bulk restart option is only available for devices located on the same floor. We must first select a specific floor, after which the “Restart all X devices” option appears, allowing us to restart only the devices associated with that floor.

    It would be highly beneficial to have the ability to perform a bulk restart across multiple floors or…

    1 vote

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  6. Our web application is set to only have meetings of 30 min increments - however on the room screens, the option for 15 min meeting increments show up - we have been told that there is no way to remove the 15 min button from the screens - this is confusing for the user experience because when 15 mins is shown on the screen, the screen only books 30 min increments. Please allow us to delete the 15 min option from the room screens!!!!

    2 votes

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  7. Current Theme or Layout cuts off Resource Name in the upper right-hand corner of the screen. Alternate Layout that allows for more characters to be displayed for Desks Name.

    4 votes

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  8. Option to register RFID Cards without the need to setup a booking on V3 Desk Screen. Currently we are faced with having to register our users RFID Cards and only way is to book an open Personal Space, unfortunately we do not have any open Personal Spaces at the moment. It would be nice to have button option for the purpose of Registering RFID without needing to make a reservation.

    3 votes

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  9. when the condeco panel heartbeat down for 30 mins for e.g., an email notification send to admin email

    2 votes

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  10. Since we can book a room from the portal floor plan now, why cant we do the same from the Condeco Kiosk,
    so instead of only finding a desk and bookiung it, the user can also search and booking a room

    1 vote

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  11. Hi Team,
    Currently Condeco has two source of settings defined for screens on Condeco web portal and Device hub portal which creates conflict leading to screen errors if different settings are mentioned on any of these sources.
    There should be a mechanisms to replicate setting from Device hub to Condeco web and vice versa so that settings at both portals is same and thus avoid conflict, additional efforts of updating both portals and reduce any user confusion.

    3 votes

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  12. I would like to be able to receive email confirmations when someone books a room via panel. We currently receive cancellation notices only.

    1 vote

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  13. When extending the meeting on V2 screens, it is very difficult to view the buttons due to black background - UKIB

    1 vote

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  14. Inventory and short checks are not easy to do as all devices are only having the S/N indicator as a sticker on the backside.

    It would be much easier for onsite services to get the S/N of a device without grabbing it from the wall. There should be an option to display the S/N on the device screen as e.g. most of the Android devices are doing in system info.

    The device health page should show the S/N beside the Mac Address. This would help to have an easy S/N to room mapping possible.

    2 votes

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  15. We are currently testing room screens and would like to be able to view reports for the screen usage

    1 vote

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  16. Integrating DNS2 can provide several advantages, such as redundancy. a DNS2 as our backup. If one is unreachable, the other automatically steps in to answer queries. That way, Condeco Room V2 screen is always accessible.

    1 vote

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  17. The meeting room screens lose their OAuth registration after only 3599 seconds (1hr) - This is way too short of a time.

    This timeline needs to be extended to 24hrs.
    There also needs to be a way to re-auth the devices without needing to sign in via MSFT for each device.
    If an entire building loses connectivity due to an outage for more than 1hr, and there are 50-100+ screens, the impact of needing each screen to be touched individually either in person or remotely, is not realistic or feasible. This definitely needs addressing as this just happened to us…

    1 vote

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  18. Not all desks would like the device to be on the end, some would like them to hang on their cubicles. Currently the displays are upside down and they rotate when the screen is mounted up.

    1 vote

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  19. The Device Hub Application is not listed as a Secure APP on Microsoft Intune, and one of our clients was concerned about the Condeco Application's security. They accepted the application as an exception for a period but requested that this must be added ASAP for Global Approval.
    We believe that the Device Hub has all requirements for this MS approval the same way the Condeco Mobile APP Enterprise has and is listed in MS.

    8 votes

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  20. The Room Screen does not have a GMT-3 for São Paulo city in Brazil or any other city in Brazil.
    We have to ask the client to use other cities available, but we have problems because each country has different daylight saving schedules.


    The Room Screen currently does not offer a GMT+3 time zone option specifically for Riyadh or any other city in Saudi Arabia.

    As a result, we are forced to ask clients to select alternate cities within the same time zone, which can cause confusion and lead to incorrect configurations or misunderstandings.

    regards
    Safdar Azizi

    We kindly request…

    6 votes

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