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Eptura Engage

Eptura Engage


Welcome to Eptura Engage's feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Eptura Engage

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9 results found

  1. We need to have a report that can be run to show all of our users and the role they are assigned to: Global Admin, Country Admin, Location Admin, User, Group Admin, Video Administrator.

    When this information was requested to Condeco Support the response was their would be a charge. We should not be charged for a report we can not run on own if we had access to the data via a report.

    17 votes

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  2. As Admin, it would be good to be able to filter on "Active" or "Suspended accounts"

    8 votes

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    0 comments  ·  Reporting  ·  Admin →
  3. Currently, you are not able to select custom fields in the "field selection" screen of the Reporting

    For example, we need to have a room number associated to visitors on the reports

    7 votes

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    1 comment  ·  Reporting  ·  Admin →

    Hi,

    We’re happy to announce that in our latest update, we have included this idea. You can now report on custom fields within Room Booking reports.

    Some restrictions apply, please check the Release Notes for more details.

    Kind regards,

    Richard Gladwin
    Condeco Product Team

  4. 5 votes

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    1 comment  ·  Reporting  ·  Admin →
  5. Ability to create/run a report for all users to show when they first registered and their last log-in. It would help to manage the number of unused accounts. With a bit more work, it could even have the functionality to generate a history to show users who are most active.

    5 votes

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    0 comments  ·  Reporting  ·  Admin →
  6. The ability to run such a report for a single user

    3 votes

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  7. Ability to have reporting for room attribute data identified and available for reporting and analysis. Example: Understand utilization of seats with sit stand, or 4K attributes, or video conferencing equipment.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
  8. The 'Advanced Reporting' feature has some fields that are not self-explanatory. Please provide a guide within the existing online manuals (ideally with examples) or add 'tooltips' that appear when you hover / mouseover on a field.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
  9. In a setup with many Group Admins, it is currently not possible to create a report listing the admins per group as this field is missing in the Field Selection window. You can only select to display the country and the location but not drill down further.

    1 vote

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