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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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1330 results found

  1. EMEETINGS DOES NOT WORK SUCCESSFULLY! My room booked and confirmed booked has been dbl booked and continues to show as an available room on the book a mtg space page. for the same time period.

    Help!

    1 vote

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  2. I'm trying to book on behalf of someone else - Internal, and their name in the tool. Once it select "search" error comes up saying the person doesn't have permission to book - but he does! Is there a "help desk" for this trial?

    1 vote

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  3. We would find it very helpful if the attendee names appeared on the catering vendor dashboard report, along with whether they internal/external visitors, what company, and their e-mail.

    1 vote

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  4. Be able to collapse the grid view to show only booked seats.

    We have lots of spaces and would be nice to see who is in on any given day.

    1 vote

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  5. PROBLEM TO SOLVE - When a visitor request is made through the 'Advanced' form, and the 'Purpose of Visit' = 'Internal', and the visitor is attributed to a meeting, the visitor is correctly added to the meeting as an attendee, but is incorrectly marked as an 'External' attendee on the meeting request form. It should inherit the 'Purpose of Visit' value (or at least the pass type) from the visitor form.

    EXPLANATION FROM CONDECO - Working as designed. Purpose of visit (on Advanced Visitor Request form) and type of attendee (on meeting form) are different. Purpose of visit applies to…

    1 vote

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  6. add the meeting room number on the floor plan in Crawley. When booking via condeco in outlook I wasn't sure what meeting room was what when referring back to this map, Thank you

    1 vote

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  7. When looking at my booking on the floorplan, there is no indication of what day I am looking at, which is a fundamental piece of information

    1 vote

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  8. Can you make block bookings available? Annoying if I have to make 3 individual bookings when I want to be in the office on 3 consecutive days.

    1 vote

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  9. Is it possible to see all people on a specific floor on a specific day?

    1 vote

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  10. A lot of visitors want additional equipment in addition to what is already provided at the workspace. Would like workflow to initiate that request and notify local IT while reserving the workspace.

    1 vote

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  11. Currently if a user wants to identify desk availability they have to select the individual room, select the slots they want and then hope they're available.

    If anything selected is unavailable, all the slots are marked as unavailable i.e. if I want to book out Monday - Friday and only Tuesday PM is unavailable, the system simply says there's no availability. The same happens if I've selected a specific Attribute, e.g. a computer dock. The entire room may be available but will list as unavailable because the user has selected they want a dock.

    As a result, the process is…

    1 vote

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  12. Condeco will drop your desk too readily - there should be something to allow you to say that you're running a few minutes late

    1 vote

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  13. Hi,
    Please make sure, that a desk can be booked from friday to monday. Or, more generally: at the last working day before weekend/public holidays it shall be possible to book a desk for the first working after weekend/public holiday. You cannot expect that people log in during their spare time (I mean sunday evening I don't want to think about job topics ;-))
    Thx, and best regads
    Kerstin Kurfürst

    1 vote

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  14. I originally submitted question ENSD-55996 about this, to which Condeco suggested to submit a user voice.

    We have no sub-categories listed for equipment and supplies, so the only option in the first field on equipment and supplies is to choose 'Equipment (All items)' or 'Supplies (All items)'. Is there a way for the system to default it to that if there are no sub-categories? Alternatively, can it always default to the '...(All items)' option, even if there are sub-categories?

    1 vote

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  15. If going to work in an office is touted as being "good for collaboration", then surely it is better for the persons in one particular group to work at desks close to each other. This has been normal practice to date, pre-COVID.
    How can Condeco help marshal persons in any one particular group into a set of desks close to each other?

    1 vote

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  16. We could use the legend "meets workspace attributes" for the 2 screens places.

    So it wouls meen that
    - it's possible to book this place
    BUT
    - it's nice to book another place if possible, because DAO/CAD members work better, faster (stronger) with 2 screens than with 1 screen

    (and we often see people booking 2 screens places but being away all day (meeting etc) or using only their laptop >> this could be done more intelligently)

    1 vote

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  17. Please can the desk calendar go ahead the same number of weeks as the parking bay calendar so that you can log in and book both at the same time? Would save time!

    1 vote

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  18. If adding a meeting from the web interface the cost code is imported into the meeting already, it is not if the meeting is created with the smart calendar plugin.

    All of our users book using smart calendar, we need this to be able to offering catering services effectively.

    Plus as the data is in condeco already this really should be a very simple fix, I'm astonished that I have to request it to be honest.

    1 vote

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  19. I made a booking for a desk in Canary Wharf however the email received as below is incorrect. The desk number is correct but the building name is stating10PSQ:

    Hello Balasundaram,

    Desk LCS04W348 has been booked for you at 10 Paternoster Square.

    Important - mandatory training prior to visiting the office following VOE.
    If this is your first time returning to the office following VOE or if you have not previously received the Refinitiv “Returning to the office safely’ training, please take a few minutes to complete it now by clicking on this https://rb.gy/lnsh6a .Please use your Refinitiv ID number…

    1 vote

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  20. Booking Confirmation email should include a vCalender file to add the booking into the calender easily.

    1 vote

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