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Eptura Engage

Eptura Engage


Welcome to Eptura Engage's feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Eptura Engage

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1330 results found

  1. Can you make block bookings available? Annoying if I have to make 3 individual bookings when I want to be in the office on 3 consecutive days.

    1 vote

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  2. Is it possible to see all people on a specific floor on a specific day?

    1 vote

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  3. A lot of visitors want additional equipment in addition to what is already provided at the workspace. Would like workflow to initiate that request and notify local IT while reserving the workspace.

    1 vote

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  4. Currently if a user wants to identify desk availability they have to select the individual room, select the slots they want and then hope they're available.

    If anything selected is unavailable, all the slots are marked as unavailable i.e. if I want to book out Monday - Friday and only Tuesday PM is unavailable, the system simply says there's no availability. The same happens if I've selected a specific Attribute, e.g. a computer dock. The entire room may be available but will list as unavailable because the user has selected they want a dock.

    As a result, the process is…

    1 vote

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  5. Condeco will drop your desk too readily - there should be something to allow you to say that you're running a few minutes late

    1 vote

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  6. Hi,
    Please make sure, that a desk can be booked from friday to monday. Or, more generally: at the last working day before weekend/public holidays it shall be possible to book a desk for the first working after weekend/public holiday. You cannot expect that people log in during their spare time (I mean sunday evening I don't want to think about job topics ;-))
    Thx, and best regads
    Kerstin Kurfürst

    1 vote

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  7. I originally submitted question ENSD-55996 about this, to which Condeco suggested to submit a user voice.

    We have no sub-categories listed for equipment and supplies, so the only option in the first field on equipment and supplies is to choose 'Equipment (All items)' or 'Supplies (All items)'. Is there a way for the system to default it to that if there are no sub-categories? Alternatively, can it always default to the '...(All items)' option, even if there are sub-categories?

    1 vote

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  8. If going to work in an office is touted as being "good for collaboration", then surely it is better for the persons in one particular group to work at desks close to each other. This has been normal practice to date, pre-COVID.
    How can Condeco help marshal persons in any one particular group into a set of desks close to each other?

    1 vote

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  9. We could use the legend "meets workspace attributes" for the 2 screens places.

    So it wouls meen that
    - it's possible to book this place
    BUT
    - it's nice to book another place if possible, because DAO/CAD members work better, faster (stronger) with 2 screens than with 1 screen

    (and we often see people booking 2 screens places but being away all day (meeting etc) or using only their laptop >> this could be done more intelligently)

    1 vote

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  10. Please can the desk calendar go ahead the same number of weeks as the parking bay calendar so that you can log in and book both at the same time? Would save time!

    1 vote

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  11. If adding a meeting from the web interface the cost code is imported into the meeting already, it is not if the meeting is created with the smart calendar plugin.

    All of our users book using smart calendar, we need this to be able to offering catering services effectively.

    Plus as the data is in condeco already this really should be a very simple fix, I'm astonished that I have to request it to be honest.

    1 vote

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  12. I made a booking for a desk in Canary Wharf however the email received as below is incorrect. The desk number is correct but the building name is stating10PSQ:

    Hello Balasundaram,

    Desk LCS04W348 has been booked for you at 10 Paternoster Square.

    Important - mandatory training prior to visiting the office following VOE.
    If this is your first time returning to the office following VOE or if you have not previously received the Refinitiv “Returning to the office safely’ training, please take a few minutes to complete it now by clicking on this https://rb.gy/lnsh6a .Please use your Refinitiv ID number…

    1 vote

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  13. Booking Confirmation email should include a vCalender file to add the booking into the calender easily.

    1 vote

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  14. Is it possible to be able to check in after the event, i.e. where you forget on a Tuesday to check in and want to update the system on the Wednesday?

    1 vote

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  15. For Administrator roles can we turn off the Today page. Completely useless and unnecessary

    1 vote

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  16. Hi There,

    I was wondering if there was any way to know who has booked to sit where as it would be helpful to be able to sit next to colleague you work with/ are collaborating with.

    I am new maybe there is a way but I don't know.

    Kind regards

    Cece Verley

    1 vote

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  17. Pls. implement a general overview per day who is sitting on which place (per location and level).

    1 vote

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  18. Dear developers,

    I have a few suggestions to make the software a bit more user friendly:

    Under “delivery time” it is unnecessary to show the date since it’s visible on the top and the user selects it anyway so it is obvious.

    The users sometimes confuse delivery time with pick-up time because the pick-up time is more visible than the other. It would be more easy on the eyes if the “Delivery Time” only showed the time without any additional information.

    Thank you for considering my suggestions.

    Kind regards,
    Bence Pándi
    Hospitality Assistant

    1 vote

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  19. Similar to the self-certification for staff, is there a similar message available to external visitors attending the office?

    1 vote

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  20. allow full website functionality (search colleagues etc.) when using mobile.

    1 vote

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