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Eptura Engage

Eptura Engage


Welcome to Eptura Engage's feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Eptura Engage

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170 results found

  1. 'There are currently no available desks that match your specified search criteria.' - this message appears when there are no desk available. I'd like to request to have this message changed as user sometimes interpret this as an issue with the application.

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  2. When clicking the 'All' button for a day on the Find a desk page a warning is displayed that "You have reached the maximum number of days you can book for this week"

    When clicking 'All' the user wishes to book all days so the warning is superfluous and an annoyance.

    The bug was reported also in ticket ENSD-47535

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  3. It would be great, if there would be a separate functionality on the application to provide a few users book desk preferentially before other users.

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  4. Provision the ability to allocate desks - flexible; to people for different days of the week rather than just for a date range for all 5 days.

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  5. After checking / editing a single desk, the view is reset and you have to drill down all over again. The selection should be kept so that the user can quickly move on to another resource in the same location.

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  6. Currently, the French translation for setting the check in time period on the Resource group configuration page says "pour le X minutes". The "le" is unnecessary and should be removed.

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  7. Add an option to set the "Book for Someone Else" feature to be available only for designated delegates and not to all users to book for any other users. For example, a user can book for me only if I have added them as my delegate - similar to Meeting Room Booking. Thanks

    Posting on behalf of Chubb

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  8. We need an option to show an at-a-glance view (ideally a clean web page that we can show on a large screen and on the intranet) of the floor plan showing the desk status but also who has booked each desk for that period/day. This is already partially available in the floor plan booking view but each desk must be clicked to display the details. We need to either display all of this info on the map at the same time, or simply show the desk names/numbers on the map with the status icons, with a list alongside showing todays…

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  9. Display full floor name (as set in Location Admin) when floor is shown, i.e. My Bookings.
    Allows use of non standard floors (i.e. set up floors as wings)

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  10. Currently the API allows for release of a reserved desk but you cannot release a fixed/flexi desk. Either DeskBookingUpdateDeskBookingV1 needs to be updated to support fixed/flexi release or a new endpoint is required to set 'Release Period' for fixed/flexi desks.

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  11. ability to see the next month in the booking grid view

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  12. Allow an alias URL to be used in the mobile app rather than only "yourcomany.codecosoftware.com". Eg. Browser access is via bookadesk.yourcompany.com.au.

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  13. Enabling an option to override group settings at a user level (similar to overriding number of days users can book a desk).

    For example, managers who move between offices and need a desk booked in advance in more than one location, without enabling this function for all users. Another would be switching off the mandatory requirement to sign in for some users without needing to give them a fixed desk.

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  14. Provide an option to plot unbookable desk with a red dot on the floorplan. This unbookable desk resource cannot have it's status changed, its sole purpose is to mark permanently closed desk on a floorplan.

    2 votes

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    1 comment  ·  Desk Booking  ·  Admin →

    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  15. Changing "Scroll" feature to "Drop down" of Group and Floor under 'Book a meeting Space'.

    Scrolling is not user friendly as it provides very minimal visibility of groups/floor. Dropdown is much user friendly.

    1 vote

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    Will Not Do  ·  Richard Gladwin responded

    Thanks for sharing feedback. Unfortunately we're not looking to change the behaviour for the following reason:


    Drop downs, by design, only allow a user to select a single item. However list boxes allow users to select multiple by holding down Ctrl/Cmd and select. This allows users to search across multiple groups.

  16. Many desks are booked but it seems people forget to cancel them which doesn't allow anyone else to sit on them during the day. It would be great that if a person does not check into their desk to allow them to be released after 10am so that someone else can book them

    1 vote

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    1 comment  ·  Desk Booking  ·  Admin →
  17. Send email reminders the night before a personal space reservation to remind users to utilize their reservation or release if they are no longer planning on going into the office - there is this capability already for meeting spaces

    1 vote

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    Will Not Do  ·  Richard Gladwin responded

    Thank you for your suggestion. This functionality is already available today.


    In the Group email settings, you can choose that an iCalendar event is sent to the user with a reminder that you can adjust. This way they get a reminder in Outlook about their upcoming desk booking.


    Please view this help article for more details

    https://knowledge.eptura.com/Condeco/06-Configuration/Application_setup/020-Groups/040-Configure_a_group_for_personal_spaces/040-Email_templates_for_personal_spaces

  18. replace the std MS error screen with a more user-friendly screen when a non registered user tries book a desk

    1 vote

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  19. Would like to be able to assign desks for cleaning based on a particular timeframe. An example would be to close the desk from 8:00 AM to 10:00 PM for cleaning.

    1 vote

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  20. Provide consecutive 5 Days booking excluding the Weekends.

    1 vote

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

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