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Eptura Engage

Eptura Engage


Welcome to Eptura Engage's feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Eptura Engage

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47 results found

  1. Team,
    This is being highlighted with the CSM and product team . I am raising this FR request for an existing issue which is creating noise across amendment notification which is coming from Exchange. This needs to be factored across Product team so that enhancement can be done with Synch engine to improve the service by filtering out noise coming from O365 interface. Idea which has been discussed with Product team "• Condeco Sync could check for meeting changes in the data source and then NOT send the notification on to the API (ICONICS) and also triggering the email sending.…

    4 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  2. Hi, It would be good if admins could prefill or define the Condeco URL for users and also remove the need for a verification email.

    4 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  3. This is a request to increase the number of rooms returned by BookingsRoomAvailabilityv1. Currently a maximum of 20 rooms and while I realise is for performance reasons, just a few more would cover the number of rooms we have on most but not all of our floors.

    4 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  4. On the reporting tool, the users want to the see AV services information attached to the meeting room what they can see on the condeco application.

    3 votes

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    We’ll send you updates on this idea

    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  5. Update the SCIM integration to use the SCIM protocal standards for endpoint capitalization. The current use of lowercase in the 'users' and 'groups' endpoints does not allow functionality across all standards-compliant IdPs.

    3 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  6. Currently there are no endpoint to fetch all booking created in past “X” time period.

    Currently the process would be
    1) Get all desks
    2) Get booking for each of the desk

    Above process would be very time consuming as we may have to traverse thousands of desks.

    3 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  7. Current API endpoints are not useful for data analytics purposes. For example /api/v1/deskBookings requires either deskId or userId

    So to get all desk bookings per day in order to analyse who is booking desks where, you have to write a process to get all deskids and then loop through them one by one, appending the results.

    It would be better to have endpoint which provides all desk bookings, with optional parameters as filters.

    This feedback would apply to pretty much every GET endpoint in the API

    3 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  8. Background
    Currently the Condeco API only has a very limited data set passed with their notification API for a new booking, it is understood by Interserve that this API only contains:
    • The ID of the newly created booking
    • The date of the new booking
    For Maximo to be able to create the required work order containing details of the booking (location, date / time, requester etc) along with the associated services requested (refreshments, technical support etc) the current Condeco API would require Interserve to develop an interface to query two Condeco services:
    • BookingsGetBookingsByBookingIdV1
    • Vendor…

    3 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  9. The HR Feed tool should set a user on "inactive" within the user table via sync process if a user account is disabled or not longer available in the configured OU.

    3 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  10. To be update to date about the current system status is crucial to know about the latest status information for proper service provisioning. Otherwise end-users could not be informed in time in case of any system misbehavior.

    Therefore the system health status is needed for the admin - this should be provided either by an API or a monitoring dashboard (here at least e-mails to admins shall be sent, in case of an outage).

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  11. As a Condeco customer, I'd like to integrate Condeco booking data with my internal data. Please make Condeco Azure table storage work with Azure Data Factory. Currently I can make connection to Condeco Azure Storage but cannot access data at table level.

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  12. Currently, the GetRoomAvailability API has a UserID filter which can display rooms that only the user has visibility to. However, we have many rooms which the user can view but will not be able to book, as they are in restricted groups.

    Using this API, the full set of rooms are returned, even though many rooms are not bookable by the user, which leads to the user trying to book the room but unable to do so.

    The GetRoomAvailability API should have a filter like "onlyBookableRooms: true" which will only return rooms where the user has permissions to book the…

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  13. When extending a room due to set up/clear down times we see 400error with a generic text. Can this message be updated to be more specific as observed in this scenario rather than a generic message,

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  14. In the result of Get Visitor, not all fields are available. Please allow the following data extraction:

    1. Visiting Location (no way to get this for visitor without room booking)

    2. Expected departure date & time

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  15. We need an API for catering rejection of certain orders based on room booking details.

    For example, Catering will be allowed only for room bookings of 4 hours and more, in case the booking was shorter and catering was ordered we can fetch the same by API and reject the catering order separately. The requestor shall get an email notification about the decline of his catering request.

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  16. The current API endpoint available to update a location gives you an option to map all groups that belong to the location using the groups external ID’s. If you do not do this the existing mapped groups are removed.

    This causes an issue as some IWMS systems do not manage all the types of groups that Condeco can manage for example Delivery Point groups, so these groups will need to be added and maintained directly in Condeco. As such they will have no external ID and would not be part of any presync.

    For customers that require regular location updates…

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  17. There are times where the application hosting the notificationURL for a listener event goes down. Today the event logic fires a message to the notificationURL and does not check that the system received the message. To avoid missing events, it would be great if there was a failsafe mechanism that takes advantage of retrying and/or queuing the events in the event that the notificationURL does not respond to events sent to it.

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  18. The ability to specify a token value to be placed in an authorization header on event messages being sent to the notification URL will enhance the security of the receiving application.

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  19. Currently User Department is not part of Data Analytics Data, this makes it impossible to report on usage by Department. Request is to capture and include in Data Analytics Dump.

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  20. Currently you can only specify a single OU which shall be in the root tree.
    In an internationa company it is most likely the relevant accounts are on a deeper level of the tree.
    HR feed should be able to handle an OU string like: "OU=devisonx,OU=regionx,OU=userx,OU=alluser" to start searching from there.

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

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