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Eptura Engage

Eptura Engage


Welcome to Eptura Engage's feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Eptura Engage

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77 results found

  1. Sometimes you need two separate rooms for a meeting (e.g. two workshops, afterwards everything together). If you choose one room which is able to be linked with another one and you choose as second room the other one, they are always linked. You do not have the possibility to book these rooms in one booking separate.

    It would be better to have the possibility to say whether you want them to be linked or to be separated.

    12 votes

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    1 comment  ·  Room Booking  ·  Admin →

    We are happy to announce that we have included this suggestion in our latest update.

    Now when you add a conference endpoint from ‘Rooms & connections’ on the booking form, it will no longer automatically try to link the two rooms together. This allows you to create a single booking with two separate rooms, even if they are part of a linked room group.

    You can continue to link rooms using the ‘Basic details’ tab.

  2. 12 votes

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    We are happy to let you know that this has made it into the latest release of our Enterprise product (18 October). No update to your Condeco Outlook Add-in is required.

    Thanks for continuing to suggest and vote for ideas on UserVoice.

    The Condeco Product Team.

  3. User friendly idea: Having a floor plan button on the today page next to search would allow users to to search using this function.

    11 votes

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    • We would like the weekly/monthly view to show the colour of the meeting which is set as Booking Type we use this to differentiate between internal staff/external guests.

    Guests always have priority over internal meetings. We want everyone to know when a meeting is 'external' so attendees know to clean up.

    10 votes

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  4. We would like the Outlook Add-in to work on Apple Mac's

    10 votes

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  5. We would like a report in the advanced report section with set-up style information so we can make up rooms before the meeting

    9 votes

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    Hi!

    We are happy too announce that in our latest release we have included this feature. Once your organization takes the update, you will be able to start using it.

    Kind regards,

    Condeco Product Team

  6. add a map feature so users can see where in the building rooms are

    8 votes

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    Floor plans can now be configured with Meeting spaces and the floor plan view can now be seen on search. We will continue to enhance this feature in the near future. Please see: https://knowledge.eptura.com/Condeco/02-End-user_guides/Meeting_spaces/010-Book_a_meeting_space/010-Book_a_meeting_space_from_Condeco_on_the_web/Floor_plan_for_meeting_spaces_and_delivery_points for more details

  7. outlook addon on meetings - The ability to book multiple rooms from one meeting invite

    We sometimes have meetings that require two rooms and at this time, we have to book, two separate meetings for the same event. Can you please add the ability to book multiple rooms in the Condeco outlook addon.

    8 votes

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  8. Smart calendar search should allows all floors search and not only a single floor.

    8 votes

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  9. 7 votes

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    1 comment  ·  Room Booking  ·  Admin →
  10. 7 votes

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    1 comment  ·  Room Booking  ·  Admin →
  11. 7 votes

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    1 comment  ·  Room Booking  ·  Admin →

    We are pleased to announce that in our latest update, we’ve improved the way past bookings look so they now retain their type colour on the booking grid!

    Thanks for all the feedback given so far

  12. 6 votes

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  13. allow users of the mobile app to view floor plan and see who is booked at each desk (search users by desk, rather than by name)

    5 votes

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    We released "See who's in" to the mobile app in July of last year, in our next update we plan to extend this feature further by showing a list view of all users who have bookings in the group that is being viewed. See here for more details:

    https://knowledge.eptura.com/Engage/Product_information/Product_Release_Archive/2024_Product_Releases/M505-2024_July_Condeco_Mobile_App_-_Android%2F%2FiOS_Product_Release

  14. When using the booking grid to view time slots, the times are only currently displayed on the left hand side of the grid.

    Can the times be added to the right hand side of the grid to make it easier when viewing the booking grid on large widescreen PC monitors?

    As additional to this, when hovering over a booking on the grid, can the pop-up show what the actual timeslot is for that booking (start to end time), saving you from opening that booking (similar to how the hover over function works in Outlook calendar).

    5 votes

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  15. 5 votes

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  16. There needs to be the possibility to sort 'Location' in alphabetical order. Promotes a significantly better overview

    4 votes

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  17. The product is too slow

    4 votes

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    We’re sorry that you are experiencing these issues. The speed of the application can be impacted by a large variety of factors, dependent on how it’s hosted, demand at peak hours, your internet connection, your location etc. The overall reasons can differ from client to client, and not all our clients are on the same version with the same hosting arrangements.

    If you experience specific performance issues at present, please contact Support or your Customer Success Manager who will be able to assess your specific circumstances.

    Rest assured that from a product perspective we are always looking at driving performance improvements by streamlining our code, the database, and the way we use Microsoft Azure Cloud to enable scalability at peak periods.

    However, given the general nature of the idea, we will close this for now as it doesn’t refer to a specific feature, function or need.

  18. It would be useful to include the booking ID in the Booking Grid pop-up. This could then be viewed via the black triangle, rather than having to open the booking, click on the summary tab and then close. Very useful for admins who have to deal with multiple queries on bookings.

    4 votes

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    1 comment  ·  Room Booking  ·  Admin →
  19. A meeting reminder should be allowed on 0 hours before the meeting- so right at the meeting start.
    Or the timescale should be selectable from hours into minutes. Currently 1 hour before meeting start is the minimum.

    4 votes

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