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Eptura Engage

Eptura Engage


Welcome to Eptura Engage's feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Eptura Engage

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1330 results found

  1. Having the ability to choose the room order on the booking grid.

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  2. Ability to Create Auto-Notifications Sent to Operations Teams and Users: the lack of notifications in Condeco is causing major issues: Building services team are not receiving requests for extension cords, etc; Users are not receiving alerts on upcoming catering, setup and other deadlines for their reservations. This is causing an absurd amount of unnecessary work for all service departments involved chasing meeting requestors down to obtain the information, many times unsuccessfully due to lack of response from meeting holders.

    2 votes

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    1 comment  ·  Room Booking  ·  Admin →

    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  3. Canceled Reservations: When a user misses the timeframe to start a meeting or “check in”, the reservation is canceled. The administrators of Condeco (Joe and team, Joy and team) should be able to open the canceled reservation and reactivate it. As it stands, the canceled reservation can be found under “Find Bookings”; however, it cannot be reinstated or made live again.

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

    • Ability to make recurrent bookings on weeks 1,3&5 or 2&4 (we currently have to manually select the dates for this)
    • More detail in booking summary, specifically who has rejected a booking and the reason they entered for this
    • Protected 'notes' section for those managing bookings (we have a 2 step approval process and currently have to use the booking form notes section, to document approval related comments)
    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  4. Currently the user only sees one meeting space although several meeting spaces are booked via linked meeting space

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  5. Currently, any changes to a floor map require resizing the map so that it can be uploaded to replace the outdated map in Condeco. The upload requires that all resources be reassociated with the new map. This is a laborious and manual process. If the maps were adjusted based on the size of the old map, a reassociation would not be necessary.

    2 votes

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    1 comment  ·  Room Booking  ·  Admin →

    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  6. It would be useful to be able to select a particular room and see when that room was next free, rather than specify a time and date and only see rooms that will be available at that time.

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  7. Please can you fix the home page. The first thing it does is tell me I am signed out. That's fine, but why don't you put a log in box on that same page or just send me straight to the log in page.

    Also, the Today page is pointless. I only use Condeco to book a meeting room, can you just take me to the page to make bookings?

    2 votes

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    We’ll send you updates on this idea

    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  8. We need to be able to customise the details presented in the 'Add services to your booking' email.
    We need to decide what services should be shown and/or the pricing associated with the items.
    We also want the option to disable this email for some groups of rooms.

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  9. Usually the shift timings are:
    8:30 AM to 5:30 PM
    10:00 AM to 7:00 PM
    7:00 AM to 4:00 PM

    But when I book for a personal space, I only have 2 options i.e. either select one of the checkbox ☑ or both of it. Usually our shifts are not always fall in AM or PM zone. It extends from AM to PM.

    Please incorporate a feature where we can select our shifts timing.

    2 votes

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    1 comment  ·  Room Booking  ·  Admin →

    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  10. Currently you cannot have more than one group of orientation for Linked Meeting Spaces which doesn't allow anyone to be able to offer more linked variations for a large meeting space. For example, we have 3 conference rooms that can be linked all together but we can only make one group of those rooms in regards to orientation. This is a handicap as it won't allow other options to be booked for divisible areas. I should be able to group conf rm. 1/2 or 2/3 or 1/2/3 not just 1/2 and the system assumes the rest. Please provide a fix…

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  11. When you need to change the room for an existing booking you are only presented with rooms on the same floor as your original booking. To look for an alternate room on a different floor you first have to cancel the room booking, as the edit button is greyed out. Could the edit option be displayed at all times please?

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  12. Executive Assistant booking on behalf of someone in the web app and is trying to update Requester and is receiving a message. "Changes to the title, time or attendees can only be made from Linda King's Outlook calendar event. Global Admins also can not make this change. This is not all locations.

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  13. I can't see who has booked a room.

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  14. It would be great to be able to click on a desk signal an issue (screen not working for instance, several desks dirty, missing chairs, etc)

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  15. In case of fire, and need to evacuate the building, a list of persons who were in the building -at least, who booked a desk- would be useful for the evacuation responsibles, which would be accessible through the website and the app (limited to some profiles). Is there such a feature on Condeco ?

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  16. Vendors assistance required to display by time and not by room number

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  17. It would be ideal if the on the booking form General Page the user could validate a cost code after entering.
    Currently the application only validates when the users hits book/request and close, so if they have entered a lot of chargeable items and find the code is rejected they are not very happy.

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  18. It will great if tool show booking space features as well - on mouse over or somewhere in description. For example: If I want to book work station then I am looking for few details like whether this workstation has monitor or not, external keyboard and lock etc.

    And there must be a feature to report any issue related to that work station or meeting room. For example - HDMI cable is not working.

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  19. Hi, When I look in the system to book a personal space (desk) in SilverFin, the desk are not in numerical order which makes it a lot less user friendly. Can you please put these in numerical order?
    Thanks
    Rob

    2 votes

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

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