Skip to content
Eptura
Feedback by UserVoice

Eptura Engage (Condeco)

Tell us your ideas.

Welcome to UserVoice for Eptura Engage (Condeco), where you can share your ideas on how we can improve our products and contribute to the ideas shared by others.


Join the discussion today!


How it works.
1. Select the feedback forum that you want to contribute to.
2. Vote for and comment on other peoples' ideas.
3. If you have an idea that’s not listed yet, submit your own.

4. We monitor and review all ideas and update their statuses.


While we can't respond to every idea, we are committed to reading every post.

Please only submit ideas for Eptura Engage and if possible, use 25 words or fewer.

Click here to find out more about our process. Use of the portal and your submission are subject to our Privacy Policy and UserVoice Terms of Service.

Eptura Engage (Condeco)

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

86 results found

  1. attributes cannot be saved on the profile, used for desk booking
    and need to be selected again and again by booking a desk,
    what is possible on the web
    Ann

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Condeco Magic Auth/QR Code Challenges.
    • QR codes cannot be rendered on our mobile browser as they are not embedded in the email – even if they were, there is no way to scan a QR code on the same device
    • Reliance on a desktop or 2nd device to login – means you need to display the QR code on a desktop to scan it
    • The Log in with Email button does not work as we do not use native Safari browser or native Email clients for security reasons
    potential solutions to the challenge:
    1. Extract the data…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Our meeting room groups all have the 'Default Booking Period' to '30 Minutes'. The web app respects these increments. However, the mobile app allows meeting rooms to be booked in 15-minute increments. A further impact is that reception teams are unable to confirm requests that begin or end on '15' or '45'. Condeco has confirmed this issue. The mobile app should respect the default booking period defined in each group.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. A user can see on the floorplan in the web, who has booked a desk – but this option is not available on the mobile app.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Single-Day Booking Only - bookings cannot span across multiple days.
    And this function is only applied in the web application but not it the mobile application.
    This creates a big issues for the end users when it comes in booking a meeting spaces.
    This function must be applied in the mobile app.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Today, you can view your calendar and see the if your "team" is working at one location. This location has to match your default location configured in the app. You will NOT see your other team members bookings at other locations. For example, if my default location is set to NYC I will only see my team members that have booking in NYC. If I have other team members working from other locations (LA, Chicago, etc) I will NOT see their bookings UNLESS I change MY default location to their working location( LA, Chicago, etc). Please enable the search to…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Because after adding a department to the mobile APP, you can only book a seat in the department by clicking on the department. If you want to book other seats, you need to click on other departments to book other seats. Hope to add an Any option to see all seat

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. I do not see the floor plan LEGEND in the mobile app. I DO see the floor plan LEGEND in the web portal. Can we get a LEGEND to appear in the mobile app as it appears in the web portal?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Just because we have O365 doesn't mean that we use teams for meetings.

    We should be able to turn this option off. or give the user the option to book a teams or not.

    It is not our preferred system for remote meetings and we should be able to choose not to. It's going to cause a lot of issues.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Currently there is no way to book a desk for someone who does not have Condeco account via mobile, can’t find “is External” in mobile app, can do from desktop. Can I please suggest this feature is added as it will be of great use .

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. The topic of mobile application floor plan.

    It is absolutely useful to be able to scale the floor plan exactly as it was before the booking after a booking. If an employee has to work at a branch where he/she has never been before, he/she does not know his/her way around and has to search for the exact location of the workstation. To properly orient myself, it would make sense to see the complete floor plan and then potentially rescale it if necessary. The strange thing about this is that it used to be possible. So it was programmed out.…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. It should be basic usability of the mobile application that when location changes are made on the web version, it should synchronise to the mobile version.
    Eg. Adding/removing attributes, or locations on your environment, if they change on your web version it should be reflective on the mobile version.

    "Please be informed that I've checked this with our Engineering team, and they've informed us that this is an expected behavior for the mobile application as per design.

    Whenever a location is added/removed, the users will have to logout from the mobile application and then log back in for the changes…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. It would be nice to setup user profiles with preferred attributes for certain bookable groups?
    As with the idea of having Condeco being a company's universal source of booking various resources (eg. Desk, Car Park, etc...)

    It would be nice if you split these resource into groups, you can have certain attributes for each group, which is possible, but when you set your profile up, you can't have preferred attributes for each group.
    You can only have all your attributes listed in your settings, not for each group.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. When adding a new Personal Spaces group the user needs to logout and back in again before the group is visible.

    This is unwanted behaviour and the App should refresh new groups automatically or at least when restarted.

    This is related to Issue 00064035
    "We further discussed this and found out to be an expected functionality where user need to log in again for Group to be visible to them in mobile app.
    I would request you to please further raise on our user voice portal"

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. To be able to change the default to "You’re not working" instead of Working Remotely
    And/or can we Change or add the options to:
    1. I am not working
    2. I am working from home
    3. I am on another Chubb Site
    4. I am at a client site/external workshop

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. We use the Condeco Add-in for Outlook. When deleting a booking in the Mobile App, it should also delete the appointment in Outlook. I don't understand how deleting the booking in the Mobile App releases the Microsoft 365 Resource, but will not delete the Outlook Appointment it created itself. Why can it create an appointment in Outlook but not delete? If we delete from the Mobile, then we have to open Outlook and delete from there as well. This is not efficient, and can create confusion for the user.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. At present, user can check-in their desk from anywhere from Condeco web portal or from mobile app. User should not allow to do Desk Check-in manually through either mobile app or web portal.

    Auto Desk check-in should only happen through mobile when user is around / near the desk. This will prevent user to perform desk check-in when they are not in office.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. The Mobile Application needs to show information as reflected in the Web Applications 'Latest News' section. Especially in case of important information that we need our users to see when using the Mobile Application.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Currently linked rooms aren't available in the mobile app and must be booked within the web application. If booked it's not possible to edit a linked room booking. Edit is only possible in the web application.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. There is no option to select the type of meeting, i.e. Internal / External on mobile app.

    Please introduce this asap.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?