45 results found
-
import group
Automapping the question and answer when importing of group visitor list. We have around 10 customize question and staff required to map 1 by 1 every time which is not user friendly.
3 votes -
When Creating a Group Visit, allow setting the Visitor Type
When we create a group visit, all visitors are default to the same visitor type. The table for creating group visits should allow defining individual visitor type for each visitor.
3 votes -
When checking in at the iPad kiosk, if a visitor QR code has an issue, there is no error message
There is no error message and that frustrates visitors as they might attempt to scan it endlessly
2 votes -
New QR codes for recurring visits every day
At the moment, for recurring visitor, the same QR code is provided for their use. Once the QR code is used for gate access, it cannot be re-used. Subsequent visits will be denied with the same QR code. We suggest for each new day of visit, a new QR code should be provided so that access will not be hindered.
2 votes -
psonveaux@etik.com
Possibility to create one badge template per visitor type
When you manage major events regrouping multiple visitors , it is critical to generate different badge layouts. With the current solution, it is difficult to create more than 4/5 template as we are superposing each template based on rules
The fact to already link the tempate with the visitor type, ease the process2 votes -
Outlook plugin custom field selection
Select which custom field are visible in Outlook plugin.
Could be done by a checkbox when creating or editing a field.
Perhaps also a way of chosing the order of the fields.Some of our custom fields, are related directly to each guests answers in the preregistration. They are not related to the entire visit.
2 votes -
Sorting custom fields in reception dashboard
In the Reception dashboard, there is no way to sort custom fields. For example, we have a custom field to record the visitor access card number. This will vastly improve the efficiency given we have thousands of visitors per day.
2 votes -
outlook add-in
We would like to have an opportunity to create a visitor through outlook add-in as well, as it is currently difficult to get all the details at one place and we have to edit the fields in dashboard again which is not user friendly.
2 votes -
Improve management of generic email visitors
The solution is able to accept generic emails as visitors, but most of users won't allow badges for example, or formal check-in with generic names.
One suggestion would be:
- detect generic emails (could be hard), and if possible raise a warning to the owner
- allow the modification by check-in team or organizer, to edit/modify/suppress a visitor in an invitation before printing badges
- prevent printing of badges with generic emails
- allow organizer himself to edit the form (plugin/Web) during the invitation registration, to complete the visitor information, by adding at least Lastname/firstname/society/email fields so that at least…2 votes -
Customize emails
We want to customize the layout of emails
2 votes -
excess data
Over time, the data storage for Proxyclick/Eptura Visitor grows too large to download other data or update iOS. As a workaround, our company deletes and redownloads the app to refresh the data back to a satisfactory size. In doing this, our IT has to provide a unique code every time this is done. We ask that a feature be added to offload excess data so that iPad storage is unaffected and is able to download data from other sources and update easily.
2 votes -
Clean NDA's after X amounts of time
When NDAs are signed on the iPad, they are saved locally indefinitely, causing the iPad's storage to fill up and the device to malfunction. Additionally, no iOS updates can be performed. The only solution is to reinstall the app to wipe the data, which is extremely inconvenient.
2 votes -
Additional filter on Logbook
Hi, we have 3 Kiosks at our site. When I see the Visitor Logbook I have all visitors in 1 list and can't see at which of the kiosks they vae registered. Please provide and additional filter for the kiosk.
1 vote -
Is it possible to incorporate text on the welcome page when an associate begins the process of submitting a guest request?
Is it possible to incorporate text on the welcome page when an associate begins the process of submitting a guest request?
1 vote -
Variables in Invitation email notifications for all tiers
There is a descrepancy on variables in the Invitation email notification. In the power tier you can edit the notification to read "Dear [Visitor name]. This is missing from all other tiers. It seems this is not a functionality enhancement, this should be included on all tiers as this is a simple email cordials. Can you please add the same variables in all tiers please. This is requested repeatedly.
1 vote -
Let guests edit their name in preregistration
When using the Outlook plugin, the Guests name are autogenerated.
The guest cannot change the name while preregistring, and sometime cannot find their registration at the Kiosk.
The end user does not see the .
If the Guest could edit their own name at Preregistration it would be a huge help.1 vote -
Search Function Compare to Watch List
When an admin/receptionist/security user searches the visitor list, it should also search the watch lists to flag anyone who should not be permitted access to the property. Currently if someone who is not pre-registered arrives, Security searches and then calls the host for verbal permission. The host may not be aware that the visitor is on the watchlist. Frequently the host is away from their desk and unable to quickly register the visitor in Proxyclick, so no one is alerted that the visitor should not be granted entry until they arrive at the check in station.
1 vote -
Disable non-SSO logons / Enforce Single Sign-On
When a user is set up for Single Sign On, logging on without SSO should be disabled.
We want to force all logons to be via our identity provider, therefore we need the option to enforce SSO
1 vote -
psonveaux@etik.com
Proxyclick does not duplicate visit-level field data across all days in a recurring series. In case you use vist level data on your badge template, the data will only be available the first day of the visit but not for the remaining days
1 vote -
Automatic Check Out and reoccurring badge visitor
We would like to request the ability to toggle on and off automatic check out as this effects the badge return process.
EX. If someone does not turn in their badge we would like the system to not check them out.
When we have reoccurring visitors for 4 days the system will check them out each night when we need that badge number to carry with that person for the duration of the stay and confirmed on our end that the badge has been returned. Once we receive the badge and mark as "Yes" then we can mark them at…1 vote
- Don't see your idea?