9 results found
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Add "User Rights" to the standard user report
At our organization, user access management requires a quarterly recertification audit of user access to be approved by managers. It would be valuable if Eptura Visitor platform could add "User Rights" to the standard user report so it can show what user role currently has and if it should be retained or removed. It would also be useful since we have 14 instances of Visitor, if we could run one central user report for all entities at the same time. Thank you for your consideration.
3 votesThank you for sharing your idea! Our team will review it as part of our regular evaluation process. To ensure the best visibility, we may combine your idea with similar submissions for additional comments and voting from our customer community.
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Emergency Comm to expected
Allow communication to go out to expected visitors as well. Today visitors and employees can only get emergency communication if they are checked in, visitors who are on their way will get no warning. There is also no way for a visitor to communicate back via text. "Stuck in an elevator".
3 votesThank you for sharing your idea! Our team will review it as part of our regular evaluation process. To ensure the best visibility, we may combine your idea with similar submissions for additional comments and voting from our customer community.
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Opening Proovr 'Start an Emergency' function to additional user groups
Currently only admin users can start an emergency directly in the Proovr application. In the event of an emergency, most companies have numerous members to their emergency response team who should be able to complete this function, but should not have admin rights to the system. Adding additional user right categories for Proovr functionalities would be beneficial for emergency response.
2 votesThank you for sharing your idea! Our team will review it as part of our regular evaluation process. To ensure the best visibility, we may combine your idea with similar submissions for additional comments and voting from our customer community.
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Security Summary for Audits
Single reporting button that fetches visitor data based on pre-set adjustable filters.
People & Presence Summary
Current Visitors On-Site – total count, names, host, company, and duration of visit.
Expected Visitors Today – upcoming arrivals with check-in times, visitor type, and host.
Overstayed Visitors – visitors still on-site past expected checkout time.
VIP or High-Priority Guests – flagged for escort or enhanced access.
Blocked or Denied Entries – any visitors rejected due to watchlist match, expired credentials, or host unavailability.
Compliance & Safety Readiness
Signed NDAs or Safety Forms – percentage completion, with list of visitors missing documentation.
Training or…
2 votes -
Emergency Templates
Just like the visitor notification templates, but designed for emergencies. Quick one touch access to templated emergency communication and response.
1 voteThank you for sharing your idea! Our team will review it as part of our regular evaluation process. To ensure the best visibility, we may combine your idea with similar submissions for additional comments and voting from our customer community.
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Slow check-in
We got two iPads in the reception (with the same software, connected to the same network etc). One of them is significantly slower than the other when it comes to checking in our guests/visitors. With that we mean mainly printing their labels/tags with a big delay, which takes up to 10-15 seconds each time. While the other iPad takes around 3-4 sec, which is normal. It takes equally long to get their name to pop up on my real-time log, so I can't really see who they're visiting till after they've left the reception area. The printer is on wired…
1 voteThank you for sharing your idea! Our team will review it as part of our regular evaluation process. To ensure the best visibility, we may combine your idea with similar submissions for additional comments and voting from our customer community.
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Must have features
1.There should be an ability to customise the approval. For example, only go through approval if user has selected from the custom field " drop down list "Additional Access"
Ability to select which visitor type should get remote registration request. For example, we do not want our standard visitors to get this request, but we contractors should so that they have the ability to upload their RAMs.
A live chat function that users can use to chat directly to reception
1 vote -
Additional Host Identification
Global Security Site Supervisor at Global Security Operations Institution is looking for ways to identify hosts who happen to have the same name. He has only been presented with options such as add a "1" or "2" into their name but he would like real identifiers such as email and group/BU to be identifiable upon first glance.
1 vote -
Include a "switch visitor location" option when editing a single or group visit that has been mistakenly input to the wrong location.
We have multiple locations and over 2000 staff. When staff are set up on ProxyClick they are assigned to a default location which may/may not be where they frequently have visitors. Sometimes our users forget to switch location before booking in their visitors. It would be a great help to our reception staff at each location if there was a "switch visitor location" option within the edit function for a single or group visit that has been mistakenly input to the wrong location. They could select the correct location and the visitor is quickly transferred to the correct location dashboard…
1 vote
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