7 results found
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psonveaux@etik.com
Possibility to create one badge template per visitor type
When you manage major events regrouping multiple visitors , it is critical to generate different badge layouts. With the current solution, it is difficult to create more than 4/5 template as we are superposing each template based on rules
The fact to already link the tempate with the visitor type, ease the process4 votesOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Prompt for reception when a visitor’s first and last name are missing.
As part of the ID Outlook plug-in, it would be helpful to add a prompt for the reception team when a visitor’s first and last name are missing. Currently, if the contact isn’t saved in Outlook, only the email address is passed through, which means no name details are captured
3 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Enable custom fields to be hidden during visitor creation
There's currently no way to hide custom fields when an employee books a visitor on the dashboard (under “show more”) but have them display on the kiosk and during remote registration. Hiding these fields at visitor creation would enable us to ensure that certain information, such as health information, is only completed by the visitor and not completed by the host in error.
2 votes -
Texts not avaiable in Danish - shown in english in stead.
Danish translations missing for certain elements.
Visit Duration selection is not available in Danish.
Employee QR text on welcome screen is not available in Danish
At manual check-in question on wether visitor have received a quick Checkin QR is not available in Danish2 votes -
"Remote Visitor Check-in"
Looking through the Eptura Visitor updates and I noticed that you have remote employee check in. This is not something we are interested in HOWEVER, if this is something we could use for visitors that would be ideal.
We currently have a two remote locations that are a few blocks from our main building. Because of the size we do not have front desk staff at these remote locations, additionally it is a multi-tenant building and we are unable to place a kiosk in the lobby. A perfect solution would be for guests that are checking in at our remote…
1 vote -
Additional Host Identification
Global Security Site Supervisor at Global Security Operations Institution is looking for ways to identify hosts who happen to have the same name. He has only been presented with options such as add a "1" or "2" into their name but he would like real identifiers such as email and group/BU to be identifiable upon first glance.
1 vote -
WA Defects - Critical: Multiple VoiceOver (Screen Reader) Accessibility Issues on iPad
A comprehensive accessibility audit of the Visitor Management System application on iPad has identified multiple critical failures in supporting users who rely on the VoiceOver screen reader. These issues prevent users with visual impairments from being able to navigate the application, understand its content, and complete essential tasks independently.
The defects can be categorized into three primary areas of non-compliance with accessibility standards (WCAG 2.1):
1. Lack of Meaningful Information for Screen Readers:
2. Failure to Communicate Dynamic Content and Status
3. Illogical and Broken Navigation Experience1 vote
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