3 results found
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Late Check-Out Visual Indicator
The visitor has passed their estimated on-site time. Setting allows to determine a buffer window of 15-30-45-1hr increments before the visitor name is highlighted across the log screen, identifying that the visitor may still be onsite and needs security to track them down.
Secondary action - visitor is highlighted and a notification is sent to the host to verify visitor status or meeting end status. Notification is then sent to the visitor, kindly asking them to return their badge to the front desk.
Think highly secured facilities, gov, financial, and data centers.
4 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Prompt for reception when a visitor’s first and last name are missing.
As part of the ID Outlook plug-in, it would be helpful to add a prompt for the reception team when a visitor’s first and last name are missing. Currently, if the contact isn’t saved in Outlook, only the email address is passed through, which means no name details are captured
3 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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outlook add-in
We would like to have an opportunity to create a visitor through outlook add-in as well, as it is currently difficult to get all the details at one place and we have to edit the fields in dashboard again which is not user friendly.
2 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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