It would be beneficial to introduce an automated advance confirmation email feature within Eptura Engage. Currently, advance confirmation emails are sent manually the day before a scheduled visit or meeting, which can be time-consuming and increases the risk of missed communications.
The proposed functionality would automatically send a reminder email to the meeting room requestor one day before the booking. The email could prompt the organiser to confirm whether the meeting is still proceeding, provide any outstanding visitor details, and ensure all relevant information has been supplied ahead of the visit.
Administrators should be able to configure:

Email timing and scheduling.
Email content and templates.
Recipient groups and trigger conditions.

Benefits

Reduces manual administration for reception and workplace teams.
Ensures requestors receive timely reminders ahead of their bookings.
Encourages the completion of any outstanding visitor information.
Improves visitor preparedness and attendance rates.
Provides a more consistent and professional visitor experience.
Minimises the risk of human error or missed confirmations.
Helps identify cancelled or no longer required bookings in advance.

This functionality would streamline the visitor management process, improve data accuracy, and increase operational efficiency for teams managing high volumes of visitor bookings and meeting room reservations.