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Eptura Engage

Eptura Engage


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161 results found

  1. When our admin teams perform frequent actions such as moving a room from one group to another or copying a booking from one place to another there is currently no functionality to stop emails going out to the host (i.e. the holder of the original booking).

    My team is swap rooms around frequently and sometimes place it back in the original room

    I would like to have the ability at all times to decide what mail goes out and when. Like a button to send confirmation and one for send update or something..

    A. The system automatically sends emails depending…

    17 votes

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  2. When you cancel bookings/close a desk or room you enter a reason but this currently doesn't pull through to the email received by the user resulting in an additional manual process to inform people of this to prevent complaints. If the cancellation reason could be included in the email this would mean we no longer have to send additional communication to users to explain what has happened and why their booking has to be removed. If the reason could also be shown on the grid this would also prevent unnecessary questions being fielded by IT and Facilities staff by users.

    16 votes

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  3. It would be useful for admin users to be able to grant special rights to specific users so that they are able to book further out than standard users- this would allows certain members of staff like PA's etc. to book desks before everyone else without opening up the booking grid for everyone.

    16 votes

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  4. When editing desks on page 5 (for example), it would be a lot easier if the system would then take me back to page 5 once I've edited a desk. At the moment, every time I edit a desk I get taken back to the first page when I come out of the desk I've just edited. We have 14 pages of desks so it's getting a little bit confusing and is taking longer than it should

    16 votes

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  5. Allow admins to enable half day bookings for personal spaces at the Location or Group level. Currently it is only possible to allow half day bookings in the Global Setup which applies to all Locations and Groups.

    15 votes

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  6. I've noticed that it is only possible to have one closure period on a resource at a time. For instance, if I've got a future date where all the desks are closed and I've closed the desks on the system for that date, if my technicians close a desk today in order to fix a live issue, then that desk loses its booking for the future date. An improvement would be to allow a resource to have a closure on multiple dates, so that future events like block closures can be booked alongside single one-off closures for maintenance.

    14 votes

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  7. When admins block workspaces (e.g. when desks are equipped with new hardware), it would be nice if you could put a comment like "Desks are getting equipped. You can book these desks again tomorrow". This comment could appear on the floorplan (by default or by hover over those desks) or next to the desk names in booking grid etc.

    This would bring more transparency for all users and they would know for which reason and how long desks are closed.

    14 votes

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  8. HR Feed only sync with level 1 OU from our Active Directory. We need HR Feed to be able to target a dedicated OU for a more accurate synchronisation process.

    14 votes

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  9. The ability to extract the user pin codes into Excel.

    From time to time we will be rolling out devices into offices where the system has never been available before, as a result once the room devices are in place, user can then register their staff passes against their user pins.

    However for us to supply this we have to go into each individual account and get the pin.

    It would be great to be able to either a) extract all user pins for our organisation, or even better b) the ability to extract user pins based on location.

    This…

    13 votes

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  10. Would it be possible to have an auto sort it is extremely time consuming when adding rooms to groups and you have 120 meeting rooms and you are trying to add a room on the second floor it take ages to drag it to the relevant order, where as an auto sort will just sort the rooms in order.

    13 votes

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  11. We get a lot of email requests from users about changes to managed meetings. We would like the ability to add attachments to keep a trail of change requests

    It would be great if we could build in an attachments field into Condeco, we currently have this in our current system and makes life so much easier.

    We save all correspondence from the client into the booking, this saves on looking for e-mails in outlook, or when a client is shouting at us there and then it is not what they booked it is in the booking already and we…

    13 votes

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  12. Add a new button for "Report an Issue" to the my.condeco.cloud site. You have buttons for knowledge base, Manuals, User Voice, etc… but not for “Report an Issue.” This should be a mandatory button on the front page.

    12 votes

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  13. This would be useful to store personal details about a user i.e. a user is diabetic and when creating the meeting an admin can see their requirements. You can create a visitor and attach notes to that profile which can get imported into the booking.

    12 votes

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  14. Once this functionality got disabled, it started affecting our service. Normally, we create hundreds of accounts which now consumes a lot of time, and all details must be triple checked in order to not make mistakes. If it got enabled, it would improve our productivity.

    12 votes

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  15. In user profile will be graceful have a flag to enable/disable mail notification about booking events, so that each user can choose what event will be notified in his/her mailbox.

    12 votes

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  16. When in resource editor (specifically meeting rooms, but I would assume others as well), when you select a location then edit a resource, it remembers the selected location. If you select a location and a floor, it forgets the floor every time you edit a resource. Please have it remember the floor selection as well.

    12 votes

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  17. Today is only possible to override the user permissions for all groups at the same time (on the Preferred Attributes tab). Sometimes an Admin is requested to add extra slots for one user in an specific group and it is not possible

    11 votes

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  18. 11 votes

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  19. 11 votes

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  20. In app setup -> groups, the groups are listed in alphabetical order. When editing in app setup -> resources, this is not the case. Can the group list please be sorted there as well? Currently the order is their creation date.

    11 votes

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