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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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256 results found

  1. Allow Team Day bookings to be booked before bookings open for all users. Please allow Team Day bookings to open 1 week before bookings for all users. Our users are in the habit of booking desks as soon as the booking week opens, so it is difficult to get desks for teams to sit together using the teams day feature. If teams days were able to be booked a few days before the grid opens to all users, it would be very beneficial and allow teams to sit together on their team days.

    3 votes

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  2. If a person with a fixed desk books a different desk, e. g. because they have to work in another building on one day, but changes their mind because, for example, the appointment in the other building is canceled, their originally assigned desk remains bookable and is not reassigned to them. That means, if the desk booking is deleted again, the employee will have no desk at all, even if no booking has been made for the temporarily bookable desk. This has happened frequently. Can this be adjusted?

    3 votes

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  3. Appointments in Outlook for booked desks should be customizable. The time when the appointment for this day is in Outlook should be adjustable, also the title of the appointment as well as the duration of the appointment should be adjustable for the administrator

    3 votes

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  4. Skip "you've been logged out" screen, and try logging in automatically. When it logs aout automaticly, it is really hard to log in agian. If we cilck on the "log in again" in the middle of the screen, nothing happens.

    3 votes

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  5. Some offices look to book for a rolling monthly booking calendar. It will be excellent to see if we can send reminder when the bookings open for each month.

    3 votes

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  6. It would be fantastic if you could view the booked desks in the "Your Team" overview. This enhancement would significantly improve usability by making it easier to coordinate the optimal office day for working alongside your colleagues.

    3 votes

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  7. Request to have an option to block desk bookings on public holidays

    3 votes

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  8. On book for a Teams Day, if a colleague is invited to multiple desks on the same day (for example: Friendship group, Team Group, Leadership and Event) When the colleague accepts one booking it should then decline the others.

    There appears to be no link-up or the system to realise that the use now has a desk that day and will not need to have 3 others.

    3 votes

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  9. When the admin looks at the calendar in book a personal space they have the option to select whole week by clicking on all.
    However the end user has to select each day am/pm individually which they find rather cumbersome.
    It would be great if the end user could have the same functionality as the admins

    3 votes

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  10. As an administrator, it would be extremely helpful to have the ability to book a desk on behalf of someone visiting from another office within the firm, with these bookings displayed in a different colour. This would provide an at-a-glance view of where visitors from other offices are seated, without the need to search for individual names.

    Currently, we advise offices to use the "External" booking type as a workaround, but this is not an ideal solution. With the increasing number of inter-office visitors, greater visibility would improve the user experience and make it much easier to identify visiting colleagues.

    …

    2 votes

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  11. The new feature where the floorplan can be zoomed in and out does not work well on small floorplans where scrolling down with the mouse was more useful than zooming in like it does now. We should have the option to revert it back to how it was.

    2 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  12. Can the booking parameters be upgraded to allow monthly and weekly constraints within the same rule? For instance:
    The ability to offer 20 booking slots in a 4 week period (10 days every 4 week) but we don’t want users to be able to book any more than 3 days (6 slots) in a week.

    2 votes

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  13. Feedback from customer:

    Language translation (German) not accurate. for example: "Booking Grid" > is translated into "Overview".

    Also the office/remote availabilty view does not reflect the availabililty properly when a fixed desk is released.

    They have tio adjust each manually.

    2 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  14. We would love to have the capability of having an email reminder the day before a booking.
    This email would have a link to confirm or cancel a booking ahead of time, to free up space in case a user changes their mind and is no longer coming into the office.

    This is particulary useful with locations that have space constraints and will allow the location to free up space the day before. Ideally we would like to configure the day/time of when this email reminder is sent.

    2 votes

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  15. Under the hourly booking model, the "Find My Team" feature no longer allows you to see which specific desk your colleagues are booked into. As a result, employees in our organisation know their team members are on-site but have no idea where they are located.
    The all‑day booking model provided additional granularity and showed the specific desk(s) colleagues were booked into, making it easy to find them.
    Can this please be added to the hourly booking model as well?

    2 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  16. When someone cancels their booking in Engage their status still shows as "in the office". Please have the system automatically change this to "Remote" or "booking cancelled" ?

    2 votes

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  17. It would be useful if users could create an alert whereby when a member of staff cancels a desk, employees who have activated a cancellation alert can book that desk on a first come first served basis.

    It is not an uncommon theme for some teams to meet their 2 day PW office days but are are sat on opposite sides of the room or different floors. In some cases, staff select different days than their team to meet the obligation, disrupting productivity.

    2 votes

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  18. Can we have check-in time record for fixed desk users too? We would like to have a timestamped record that they actually came into the office. Flexi option will bump the desk, so we prefer not to use that feature for fixed-desk users since they may arrive later than the scheduled check-in time.

    2 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  19. Release of Hourly Workstations- currently they are released by a fixed number of days out. Please consider to release by week (similar to the earlier workstations configuration), wherein it can be set up to release workstations on a fixed day for 2 weeks ahead.

    Less change for behaviour required by the colleagues for this; and yet be able to benefit from hourly bookings.

    2 votes

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  20. I wanted to inquire whether Condeco has extended the reservation limit for personal spaces beyond the current 5-week period. This limitation has been a challenge, and ideally, we’d like the ability to reserve up to 90 days in advance.

    2 votes

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