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Eptura Engage

Eptura Engage


Welcome to Eptura Engage's feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Eptura Engage

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47 results found

  1. Allow users to book meeting rooms and register visitors using Outlook add-in for meetings that have been created by 3rd parties (outside of the organisation)

    1 vote

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  2. When you first open the outlook add-in, it says hello "last name, first name" of user, can we change that to first name, last name?

    1 vote

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  3. Check In time is required to filter the different tables and data in historical bookings API.

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  4. It would be amazing if we could do the following via an API for Condeco Connect:
    - Get all devices in a given regions and on a given floor
    - Set device settings for a given device
    - Manage admin accounts: Get, Add and Remove
    - Restart a device

    Essentially mimic what you have in the Condeco connect management portal.

    1 vote

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  5. This will allow an external system to use the API to see which desks are canceled at a given date/time. In our scenario it will help to manage parking space (via desk booking) and have proper billing via thirs party application.

    1 vote

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  6. We need to add the host racfid field to the Azure table data so that data lake condeco data and source applications data can be compared

    1 vote

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  7. The purposeOfVisit API has been designed to only support UnKnown = 0, InternalVisitor = 1, ExternalVisitor = 2. Does not allow other values to pass through which is quite cumbersome.

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  8. Due to the way visitors are created in Condeco there is a visitor id / record created for everyday a visitor is visiting. This means any action will send multiple Ids in a single notification. Equally if a meeting is created and multiple visitors are created in that meeting, a notification is sent for multiple visitor ids for multiple visitors.

    In most use cases of the visitor listener I would imagine the applications they are posting to are doing some sort of deduplication of this data as they will only need one Id per visitor to retrieve their information. As…

    1 vote

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    Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had less than 5 votes. If you still feel your idea is important and should be rereviewed please feel free to create a new UserVoice submission.

  9. The API notification service allows for filters related to resource IDs, please provide the ability to filter for location ID too. Specifically for the visitor event (type 8), although seems like a great idea to do the same for other event types too.

    1 vote

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  10. We generate the QR string in our main data source. We would like to add the ability the transfer the QR code string from our main data source via the API into Condeco. This can then be used for desk/room check-in/check-out.

    1 vote

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  11. Please see the link below from Zoom's product roadmap from April 2022. Zoom is coming out with features where folks can use their phone to temporarily connect to an office phone (someone else's with their permission, or a communal phone). Part of it is to show a location on a floor map. I checked Condeco's configuration guide and product roadmap and did not find anything on this topic.

    Please consider this integration for the future, see link below for more details.

    https://support.zoom.us/hc/en-us/articles/360043841032-Using-hot-desking-for-phones

    1 vote

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  12. Condeco currently have API that requires authentication with OAuth 2 password grant type. Unfortunately, it is not aligned with Westpac Digital Platform (WDP) standards, as “PASSWORD” is not a supported grant type, and it is not secure (basic authorization which is passed in HTTP header). The requirement for Westpac is for Condeco to accept “Client Credentials” as the Grant Type.

    Due to this legacy grant type, Westpac have been advised by our Security architecture to get Condeco to uplift the grant type to accept “Client credentials”. This issue impacts the following API functions.

    1. Condeco Visitor API
    2. SCIM API
    1 vote

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  13. Condeco is not using any automated process to provision users. Users either take the path of self-registration with SSO or a bulk CSV upload is done for this client to onboard new users. Condeco did an automation with Clops which does this update however due to caching issues this is not a successful solution to us. In order to mitigate this, Condeco was looking to explore the options available on our Admin API(APIM) endpoint for users however the attribute is not present on current build of admin API.
    Available today –
    {"users": [{"email": "string","userName": "string","title": "string","firstName": "string","lastName": "string","initial": "string","telephone": "string","mobile":…

    1 vote

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  14. Right now, it is not possible to get datapoint around where the Personal Space has been booked from (Mobile, Web, Outlook Add-In, or Physical Hardware). Looking at adding this into the data source so that it is made available for extraction via API call.

    1 vote

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  15. Currently the API for UsersGetAllUsersV1 only allows for obtaining CondecoID for user based on email address. Since a Condeco user's email address is editable via their profile page, it is not a suitable field to be used to map to Condeco ID. Existing we are using SCIM to sync new user accounts from ActiveDirectory to Condeco. It would be better to obtain CondecoID via ResourceName / Condeco Username using this API.

    Hence, can there be a /api/V1/users?resourceName=<user's condeco username>, so we can retrieve the user's Condeco UserID which is used for all other subsequent API calls like CreateMeeting…

    1 vote

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  16. ‘Allow check-in time’ parameter from screen profile in the API to manage the check-in into meeting space bookings from this parameter. For e.g. if we provide value of this flag as 10 mins, user should be able to start the meeting 10 mins before the actual start time of the booking. The API endpoint which is being used for the check-in is ‘BookingsUpdateMeetingV1’.

    1 vote

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    1. Imagine there is a meeting room which has ‘Reduced Capacity’ checked as a Seating Style in the Resource Admin page and as a result of this, other/previous seating styles and capacity with setup and clean down times are greyed out
    2. When the Admin posts a new default room setup style and default capacity from Spaces Master Source application via Spaces API to Condeco, the previous setup styles and capacity with setup and clean down times (if any) will be completely erased and this results in a bad Admin experience

    Suggestion : It would be good if the previous setup styles…

    1 vote

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  17. Our master system for space data is Planon. Changes to the space data are made in this system and posted to Condeco. Unfortunately it is still possible to create space information in Condeco without it being created in Planon and this has resulted in duplicate data (see ENSD-52156 : DeskAzureProd || API Creating Duplicate groups). This results in a very poor user experience because the users can make duplicate desk or room bookings.

    It is requested that Condeco consider:
    • Preventing hierarchy information from being created in Condeco if it is mastered elsewhere OR
    • Warning the user creating or…

    1 vote

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  18. API access to self-certification status would allow us to disable badges and control access if screening is not passed

    1 vote

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  19. Replace th eunique name attribute by two separates attributes: firstname and lastname and check if the mail is still known as the mail of an existaing user of Condeco to avoid the external / internal attribute which relies on mail domain management, that is not efficient in certain context.

    1 vote

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