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Eptura Visitor (Proxyclick)

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  1. When we create a group visit, all visitors are default to the same visitor type. The table for creating group visits should allow defining individual visitor type for each visitor.

    3 votes

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  2. The solution is able to accept generic emails as visitors, but most of users won't allow badges for example, or formal check-in with generic names.
    One suggestion would be:
    - detect generic emails (could be hard), and if possible raise a warning to the owner
    - allow the modification by check-in team or organizer, to edit/modify/suppress a visitor in an invitation before printing badges
    - prevent printing of badges with generic emails
    - allow organizer himself to edit the form (plugin/Web) during the invitation registration, to complete the visitor information, by adding at least Lastname/firstname/society/email fields so that at least…

    2 votes

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  3. Hi, we have 3 Kiosks at our site. When I see the Visitor Logbook I have all visitors in 1 list and can't see at which of the kiosks they vae registered. Please provide and additional filter for the kiosk.

    1 vote

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  4. When using the Outlook plugin, the Guests name are autogenerated.
    The guest cannot change the name while preregistring, and sometime cannot find their registration at the Kiosk.
    The end user does not see the .
    If the Guest could edit their own name at Preregistration it would be a huge help.

    1 vote

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  5. When an admin/receptionist/security user searches the visitor list, it should also search the watch lists to flag anyone who should not be permitted access to the property. Currently if someone who is not pre-registered arrives, Security searches and then calls the host for verbal permission. The host may not be aware that the visitor is on the watchlist. Frequently the host is away from their desk and unable to quickly register the visitor in Proxyclick, so no one is alerted that the visitor should not be granted entry until they arrive at the check in station.

    1 vote

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  6. We would like to request the ability to toggle on and off automatic check out as this effects the badge return process.
    EX. If someone does not turn in their badge we would like the system to not check them out.
    When we have reoccurring visitors for 4 days the system will check them out each night when we need that badge number to carry with that person for the duration of the stay and confirmed on our end that the badge has been returned. Once we receive the badge and mark as "Yes" then we can mark them at…

    1 vote

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  7. Description of the process: An assistant creats visits within the calendar of her superior and uses ProxyClick for the invitation of externals. When using her own ProxyClick account via SSO the assistant wants to see all planned visits for the day that have been planned for her superior.

    1 vote

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  8. So we have run into a scenario where we need to make sure that a desk can be booked by an employee for for multiple days at a time.

    1 vote

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