Cost codes - select cost codes per drop down menu
We have uploaded over 388 PAGES of cost codes just for one entity. You have to know the correct cost code before you can ordering the catering. We believe a drop down menu is not the best way, but an intelligent field, which is showing you the cost codes when you enter something, might be more helpful.
User should be able to see the cost codes or to get some good suggestions.
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Katja Anacker
commented
Replace the current dropdown menu for cost code selection with an intelligent search/autocomplete field that suggests matching cost codes as the user types.
Problem:
For just one location alone, we have uploaded over 388 pages of cost codes into the system. Before a user can order catering, they must select the correct cost code.
The current menu is not practical for this volume of data. Users have to know the exact cost code to be able to book something.
• Time-consuming and frustrating
• Especially difficult for teams booking on behalf of others (e.g., PAs, Gastro Team, The Garden) who may not have the cost code memorizedProposed Solution:
Implement an intelligent input field (autocomplete/type-ahead) that:
• Shows matching cost codes as the user starts typing (by code number, department name, or description)
• Provides smart suggestions based on the input
• Optionally: remembers recently used or frequently used cost codes for the user
Business Impact
• 388+ pages of cost codes for just location — a dropdown is simply unmanageable at this scale
• Reduces booking errors and time spent searching for the correct code
• Improves user experience significantly, especially for high-volume bookers
• Supports a smoother, faster catering ordering process across the organization