Service items available for admin only and therefore invisible for normal users
That is also a really big problem. Even when you can make items not orderable for users, they are still visible. Which means, users see what is possible even when it´s just for C-Levels. For example, nobody needs to know, what the brunch for the C-Level costs. We had a really big escalation due to this.
Request: Make items "Admin only" orderable and therefore not visible for the user. Additional button next to "visible" "Visible Admin only"
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Katja Anacker
commented
Introduce "Visible for Admins Only" Option to Hide Restricted Items from General Users
On behalf of Allianz and our global user base, we would like to highlight a significant privacy and transparency concern within the Food & Beverage ordering functionality.
Currently, even when items are marked as non-orderable for standard users, they remain fully visible in the catalogue. This means all users can see items — including pricing — that are exclusively reserved for specific groups such as C-Level executives. This has already led to a major escalation within our organisation, as sensitive information (e.g. the cost of executive brunch menus) was visible to the general user base.
Requested Enhancement:
Introduce an "Admin Only" visibility option for catalogue items, presented as an additional button alongside the existing "Visible" toggle:
- Visible – Item is visible and orderable for all users (existing)
- Visible for Admins Only – Item is hidden from standard users entirely and only accessible to admins (new)
This would ensure that restricted items are not only non-orderable, but also completely invisible to unauthorised users.Business Impact:
The current lack of visibility control is a serious issue that risks exposing sensitive pricing and service information to the broader workforce, with potential for escalation and reputational impact.