Enable Vendor dependencies with multi-Vendor Assignment for Single Order Items to Ensure Full Visibility Across All Responsible Parties

On behalf of Allianz and our global user base, we would like to raise an important operational issue related to the Food & Beverage ordering functionality within the Booking tool.

Currently, there is no capability to assign multiple vendors to a single order item or even specifiy a certain dependency, even when the fulfilment of that item requires the involvement of more than one team or vendor. This creates a critical visibility gap in our operations.

Example: A practical illustration of this issue is the Butterbrezel:

The Service Team is responsible for baking the pretzel.
The Kitchen Team is responsible for buttering it.
When one vendor accepts the order, the other vendor receives no notification and is unaware that they are also required to act. This leads to incomplete order fulfilment, miscommunication between teams, and a poor experience for the end user.

Requested Enhancement:

Multi-Vendor Assignment with dependencies per Order Item – Allow individual items to be assigned to more than one vendor simultaneously, so that all responsible parties are notified and aware of their specific role in fulfilling the order.

Parallel Notifications for All Involved Vendors – When an order is placed or accepted, all assigned vendors for that item should receive a notification, ensuring no team is left uninformed about their required action.

Clear Role Definition per Vendor per Item – Each vendor assignment should include a description of their specific responsibility for that item, avoiding ambiguity and ensuring smooth coordination between teams.

Business Impact:

With multiple vendors involved in the preparation of single items, the lack of cross-vendor visibility is causing operational breakdowns, missed tasks, and unnecessary coordination overhead. Enabling multi-vendor assignment with parallel notifications would significantly improve order accuracy, team coordination, and overall service quality — directly benefiting our Gastro Team, kitchen, and service staff on a daily basis.