User-based Device Health Notifications
Current behavior:
If one admin enables notifications
Every admin receives notification emails
Creates inbox noise and limits usability
This is especially problematic for Bain because:
Multiple admin tiers exist
Local
Regional
Global
Some admins do not manage panels at all
Bain uses follow-the-sun support
Result: Feature becomes unusable, reduced proactive monitoring capability
Enhancement request:
Make notification subscriptions:
Phase 1:
User-specific
Only the subscribing admin receives alerts
Phase 2:
Add optional filtering by:
Building
Region
Device scope
Business Value
Improves proactive support
Reduces alert fatigue
Enables scalable global administration
1
vote
Alisha Scott
shared this idea