194 results found
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Enhanced User Permission Group - Book on behalf of others
Create an enhanced user permission that can be assigned to a group of users to allow book on behalf of others without assigning them full admin rights.
2 votes -
Key worker role via group
Add the possibility to assign key worker roles (first aiders, fire marshals) to users automatically via group assignments (which for SSO users should be abled to sync from an external source like Entra ID).
2 votes -
Search function in meta admin cost code
Search function in Cost Codes. Rather than scanning page by page manually, introduce the ability to SEARCH for a cost code to see if it's in the system already or needs to be added.
2 votes -
Ability to see all registered RFID's of a user
Ability to see all registered RFID's of a user, this will enable us to see if there is more than one in any user profile. At the moment you can only de-register cards but you cannot see what the number is or if the user has more than one.
2 votes -
Regional Admins creation to coordinate multiple countries to Map Exchange resources, etc.
Country Admins not able to use some features like manage their location, GPS coordinates, map exchange resources, etc.
Regional Admins could do that with no need to set them as Global Admin.
2 votes -
Request for Enhanced Filtering Options in Condeco
Hello, I am writing to suggest an enhancement to the filtering options within Condeco. Specifically, it would be highly beneficial to have a filter that allows users to distinguish between active and non-active items, not only for Catering Services but for all items within the platform.
Currently, the lack of such a filter makes it challenging to efficiently manage and navigate through the various items. Implementing this feature would streamline our workflow, improve user experience, and enhance overall productivity.
Could you please consider adding this functionality to Condeco? Your prompt attention to this request would be greatly appreciated.
Thank you…2 votes -
Have the option to automatically set desks up as Closed
When creating a new Personal Space in Resource Administration, it would be good to have the option to create them as closed rather than creating them and then going back Application Setup > Resources, searching for them and setting them as closed.
2 votes -
Restrict booking based on default Building location, not just Group
As more and more locations begin to use Condeco to reserve space in the office, we're finding more people not based in a particular office wanting to make reservations in not their "home" office, taking away space from the people based in those locations. Currently the only option is to restrict access based on default booking Group. As we have several booking Groups in our location, it's become an issue when a person based here has to book something outside of their default group (due to lack of availability in their default group) - they're now subject to the same…
2 votes -
Create user groups instead of resource groups
The ability to create user groups instead of resource groups to allow restrictions to groups of users like (contractors or contingent workers) that differ from the permissions in the resource group settings. This would be very useful to restrict the number of desk bookings or days on which they can book desk in the office. For instance if you wanted to restrict them to only book desks on Mondays/Friday or a certain number of days. Instead of having to set this for each individual user it would be great to have a user group and apply the permissions to the…
2 votes -
Allow Global Admins to Book Multiple Desks Without Restrictions
Global admins to make multiple desk bookings without any restrictions.
There should be setting to allow Global admin to book multiple spaces in the same Group without affecting other users and permission level.
2 votes -
saml
Allow admins to update SSO/SAML in the app and not have to create a support ticket.
2 votes -
Logging in
Why do we keep having to log in every 3 minutes? It's not efficient and frustrating
2 votes -
Allow Global Admins to Hide Office Locations from Users
The option to hide office locations from users should be available, some might be new / old office location but the option to hide them from all users should be available for global admin level
2 votes -
Export of Role report
When exporting a roles report, each role should be in its own column. At present it merges into a single cell which takes time to amend for quick reporting.
1 vote -
Visitor Badge Reprint from Kiosk, Tablet and Dashboard
Enable reception teams to reprint a visitor badge without requiring the visitor to be checked out and checked back in, or needing to access a workstation-connected printer. Add a"Reprint Badge" option within the Visitor dashboard and kiosk/tablet experience that reprints the most recent badge while maintaining the visitor's existing check-in status.
This would reduce reception processing time, improve the visitor experience, eliminate duplicate check-ins, and remove reliance on manual workarounds and additional hardware. This is particularly valuable for high-volume visitor environments where lost, damaged, or failed badge prints can occur regularly.1 vote -
Allow Admin users/Helpdesk to cancel rejected work requests
As it stands, Admins are unable to edit rejected work requests at all. Ideally we would be able to push Rejected jobs through the normal "Cancelled" to "Completed" to "Closed" workflow. We cannot rely on the end users to consistently remove these jobs, so they naturally build up, rather than naturally closing within the system.
This could be achieved through the "Maintenance console" or via "Search and Manage Work Requests"
Thank you,
1 vote -
Advance Confirmation Email
It would be beneficial to introduce an automated advance confirmation email feature within Eptura Engage. Currently, advance confirmation emails are sent manually the day before a scheduled visit or meeting, which can be time-consuming and increases the risk of missed communications.
The proposed functionality would automatically send a reminder email to the meeting room requestor one day before the booking. The email could prompt the organiser to confirm whether the meeting is still proceeding, provide any outstanding visitor details, and ensure all relevant information has been supplied ahead of the visit.
Administrators should be able to configure:Email timing and…
1 vote -
Add hourly personal space groups to floor plan
We currently operate the Floor Plan feature by allocating All Day Personal Space Groups to the floor plan, then assign the resources, however it is not currently possible to add Hourly Personal Space Groups to the floor plan.
Would it be possible to add this option to the feature?
1 vote -
Revit
When uploading a new floor or uploading an updated floor plan. It would be great if this could be sent to Engage from Revit.
1 vote -
Assign two employees to the same office.
Have the ability to assign two leaders to the same office so they both show on the floor plan. Also, the ability to assign 4 maintenance teach to the one maintenance office. This will help provide true numbers of assigned onsite employees and visibility on the floor plan.
1 vote
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