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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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175 results found

  1. Allow admins to update SSO/SAML in the app and not have to create a support ticket.

    2 votes

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  2. Why do we keep having to log in every 3 minutes? It's not efficient and frustrating

    2 votes

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  3. The option to hide office locations from users should be available, some might be new / old office location but the option to hide them from all users should be available for global admin level

    2 votes

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  4. need the ability to have more than 10 customizable attributes and allow for self-serve customization

    1 vote

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  5. It would be nice to have the option from the column chooser list to be able to view the hours and miles. This would allow me to look at them from the asset management main screen. Right now I have to open each piece of equipment that I want to see the hours or miles one at a time.

    1 vote

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  6. Description:
    Currently, Local (site) Admins can view, edit, and delete all reports, although the report content itself is restricted to location‑specific data. To improve control and prevent unintended changes, we request the introduction of granular permissions for Local Admins.
    Requested Functionality:

    Separate permission levels for Local Admins:

    Read‑only
    Edit
    Delete

    Ability to assign these permissions individually or via role‑based configuration.

    Value:

    Increased security and reduced risk of accidental data loss
    More precise alignment with operational needs
    Clearer separation of responsibilities and improved data governance

    1 vote

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  7. There is only an option for users to be able to control all users in a group. In our company, an executive assistant or team lead would benefit greatly from having the ability to book for their superiors while not allowing it globally

    1 vote

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  8. Having the ability to modify the bump notification email as well as who the email is sent to can greatly improve the functionality and flow of the work day. If a VP is in a meeting and receives the bump email, or if they are driving in and receive it, it would be beneficial for an assistant or someone else in their department to receive the email as well to alleviate the issue.

    Additionally, enabling a "check in" button from the email would significantly improve efficiency

    1 vote

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  9. Could we request that user access cards be automatically disassociated from user profiles when accounts are deactivated in Engage? This is to prevent reissued cards from remaining linked to deactivated accounts, which currently prevents the new user from successfully activating the card.

    1 vote

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  10. The ability to download installed floor plans allowing for mistake-proof record keeping is essential. Even though these documents can be maintained outside the tool, it would be prudent to not have to rely on external recordkeeping. Since floor plans do not frequently change, the storage requirements for an in-app versioning history should require minimal storage and provide value in avoiding the need for a complete rewrite of a floor plan. The ability to stage an upcoming floor plan change would also be a great addition as it would provide admins with the time to prepare a production-ready solution prior to…

    1 vote

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  11. Plotted resources to remain in position after group change. This is very frustrating that when a resource is moved into a different dept you need to re plot it back to the same position.

    Once a resource has been plotted it should remain in such position until moved by admin

    1 vote

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  12. Have an alignment tool to allow desks/meeting room icons to be aligned in a uniformed position. Floor plans can look messy when one desks is out of alignment to all others.

    1 vote

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  13. We recently started using our HR system to log whereabouts ie working in the office, remotely etc. We've had some questions from our users on whether we can turn off the status tab that shows on the home screen in Eptura Engage - as it led them to be confused as it doesn't match what their status shows in our HR system.

    It would be good to have a way for us to turn this off on a global level so no users see that status tab on the homescreen.

    1 vote

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    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  14. The "Vendor" menu is currently not available to other admins, which is really impacting our life. They should have the option to manage vendors by themselves, grant access, create new ones and even update their responsibilities.

    Please update this function, so that location admins can also update vendors!

    1 vote

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    New Idea  ·  System responded

    Thank you for sharing your idea! Our team will review it as part of our regular evaluation process. To ensure the best visibility, we may combine your idea with similar submissions for additional comments and voting from our customer community.

  15. Ability to add additional User Roles to be searchable on the floorplan. Currently there is "Fire Marshall", "First Aider" and "Mental Health First Aider" but our client would like to add some additional roles for supporting colleagues.

    1 vote

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  16. To improve booking flexibility and optimize space usage, I suggest creating an interaction layer between Personal Spaces (PS) and Hourly Personal Spaces (HPS). This would allow both resource types to offer the same physical space with different booking options—either by time blocks (AM/PM) or by the hour. Combining these into a single interface would be needed as well.


    Why This Matters

    Currently, PS and HPS operate independently, which can lead to underutilized availability. By linking them:

    Users could book a space for a full AM or PM session via PS.

    Other users could still access unused hourly slots in the…

    1 vote

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  17. When a meeting finishes it goes into summary view after a month. We'd like to be able to extend this and Condeco doesn't have the functionality at the moment.

    1 vote

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  18. An admin should be able to add a delay in the camera so that it doesn't start scanning whichever qr it locates first.

    So in order for the user to have enough time to point to the correct qr code and then for the camera to scan it there should an option for adding a certain delay.

    1 vote

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  19. We would benefit from the ability to have AV service options that appear only when the entirety of a linked space is booked.

    1 vote

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  20. We are having trouble with large cross site bookings as the the outlook limit for characters is only 250. I know this is out of our control but could we reduce the size of the room descriptions to "meeting room6 4th floor" instead of the repetitive " Client Meeting Room 10, Meeting Room, 7th Floor (7), Liverpool SPS, UK. thanks

    1 vote

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