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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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237 results found

  1. 1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  2. I am suggesting regarding the desk booking system, and I would like to request a feasibility assessment for the same.

    Currently, when all desks are fully booked, users need to manually check the app repeatedly to see if any desk becomes available. To improve the user experience and reduce this manual effort, the user has proposed introducing a “Notify When a Desk Becomes Available” feature.

    Proposed Feature:

    When desks are fully booked, users can enable a toggle to receive a notification.
    Once any desk is released by another user or by the system, they would get an alert.
    The notification…

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  3. We would love to have the capability of having an email reminder the day before a booking.
    This email would have a link to confirm or cancel a booking ahead of time, to free up space in case a user changes their mind and is no longer coming into the office.

    This is particulary useful with locations that have space constraints and will allow the location to free up space the day before. Ideally we would like to configure the day/time of when this email reminder is sent.

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  4. Hi Team,

    This is regarding Search Functionality.

    Ability to search for bookings by room only or building, without requiring VC ID, meeting title, host name, requestor name, or attendee name.

    This requirement is suggested by Marta.Dec@lseg.com, Kindly check this and assist.

    Thanks,
    Naresh

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  5. Ability to see the key worker role icons on the booking grid for personal spaces, as this would ideal for a quick view.

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  6. Wir benötigen eine Option, die verhindert, dass Nutzer nach Tagesbeginn (ab 00:00 Uhr oder ab Startzeit der Buchung) Parkplatzbuchungen stornieren oder freigeben können. Ziel: verlässliche Nutzungserfassung, konsistente Reports und korrekte monatliche Abrechnung.
    Problem

    Parkplätze sind abrechnungsrelevant.
    Nutzer können trotz Nutzung am Morgen die Buchung am selben Tag löschen → die Buchung verschwindet aus Monatsreports → keine Verrechnung möglich → finanzielle Abweichungen.
    Bestehende Optionen (Check‑in/Auto‑Release/Fixed Desk) lösen den Parking‑Use‑Case nicht.

    Gewünschte Funktion
    Konfigurierbare Sperre auf Ressourcen‑, Gruppen‑ oder Systemebene:

    „Prevent same‑day cancellation/release“ oder „Lock after start of day/start time“.
    Verhalten: Ab 00:00 Uhr oder ab Buchungsstart ist die Buchung nicht mehr…

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  7. Sometimes I need to block off a space to prevent future reservations but I still want to be able to see current reservations for that space.
    If I have to ask people to cancel or move their reservations to free up the space and if the space is no longer reservable I can't see if they've done this.

    1 vote

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  8. Can we have a function where we can release desks for users to book at 10am. So we would like it everyday at 10am the desks become available to pour users for the 2nd day in advance. I am happy to have a call to discuss this

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  9. The hourly booking model does not let you specify on which day new resources can be released. It allows you to specify a time but this is hardcoded to release on Sundays (I believe Engage treats this as the first day of the week). The all day booking model allowed you to nominate a specific day for release. Can this please be added to the hourly booking model as well?

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  10. Add an option to exclude specific days of the week (e.g. all Mondays of the year) from the booking grid, like the weekends. It only supports continuous date range and does not allow for weekly recurring schedules.

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  11. Coming from Trowers & Hamlins:
    We would like to see the desks booked and checked in automatically with the inteligent booking functionality through the ACI without turining ON the same day check-in option in the group settings.

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  12. When cancelling bookings, we would like to see the ability if an end user clicks the trash can for the status to reset Working Remotely or a pop-up to ask the end-user to confirm what they are doing now rather than default to In Office – so the user's status is reflected accurately for other users and also attendance sheets show who is due in the office.

    Another option is to remove the trash can and use the change the status to delete/cancel bookings so the users location is always correct for reporting purposes.

    1 vote

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  13. From the point of view of "usability", it would still be possible to optimise the "Quick search", not only by filtering to one (1) floor (floor), but also by searching for all or which can be individually selected (e.g. floor 1 and floor 2) - similar to how I can select AM and/or PM.
    At the moment you have to return to the output filter mask again and then explicitly filter another "floor" (floor).

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  14. In advanced booking can we get the tick box of Include weekends to work when it is under a 7 day booking.

    Currently our site wants to allow a 2 day advance booking because when it is on 7 the users just book way in advanced and do not release the desks which effects us negativley.

    But when we have it set to 2 days on thursday we are meant to be able to book the following monday but because of the weekend it doesn't go that far ahead. So on thursday we can't boopk anything later than saturday. Even…

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  15. We are using the personal space all day feature a lot for desk booking. We got many locations as well. These locations have different requirements to openings hours and days. It would be of great value if we could choose opening hours on a Location level. It would also be great if we could permanently close specific days in the week for booking.

    Right now I am using a work around to close days throughout a year.

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  16. The ability for a group to select different desks on different days of the week. Enabling sharing of desks across the working week.

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  17. In “Find your Team” we can filter by default roles (e.g., Fire Marshal, First Aider), but filters for custom roles are not available.

    We recently created a custom role called “Security Officer” (German: “Sicherheitsbeauftragter”). Users can be assigned to this role successfully, but it cannot be used as a filter in “Find your Team”.

    • Expected behavior: All roles assigned to users — including tenant-specific custom roles — are available as filter criteria in “Find your Team” on both web and mobile.

    • Actual behavior: Only default, system-provided roles appear as filter options.

    • Why this matters: Being able to…

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  18. Enable a rule that automatically releases fixed desks reserved for senior executives when they are not in use, so these desks become bookable by other users on those days. This ensures that senior executives always have guaranteed desks on the days they are on-site, while maximising utilisation by making the same desks available to everyone on the remaining days of the week.

    1 vote

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    Under Review  ·  Balindra Sahani responded

    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  19. Send an email/notification 10 minutes before reservation is completed. This will remind them that they need to wrap up for the day, so the next reservation does not have to wait or "fight" for their booked workstation.

    1 vote

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    Under Review  ·  Balindra Sahani responded

    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  20. Hello,

    I have noticed that users are often confused when booking via the mobile app.

    In some cases, they are unable to find available offices because they do not realise they need to manually change the workspace type to “Office” on the initial booking screen to see office spaces.

    Unlike the desktop version, which defaults to “Any workspace,” the mobile app requires users to select a specific type before searching.

    Would it be possible to implement a similar default setting on the mobile app to help reduce confusion?

    1 vote

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