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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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3 results found

  1. Make room name more visible on mobile app calendar view

    On the new unified mobile app when trying to book a meeting space and selecting calendar view the room name only allows for about 8 chars to be visible. Where room names are e.g. COL Room 1, COL Room 2 it means you can't see what room number you are booking. Other than renaming our rooms can this be improved somehow?

    9 votes

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    Under Review  ·  0 comments  ·  Mobile  ·  Admin →
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  2. Book for external users on Mobile app

    Currently there is no way to book a desk for someone who does not have Condeco account via mobile, can’t find “is External” in mobile app, can do from desktop. Can I please suggest this feature is added as it will be of great use .

    5 votes

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    Under Review  ·  1 comment  ·  Mobile  ·  Admin →
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  3. Improve QR Code Desk-Booking Error Messages and Booking Logic

    Currently, the system displays a generic error message when a user scans a QR code to book a workspace but already has an active booking. This creates confusion and leads to unnecessary support tickets, as the message looks like a technical fault and provides no clear guidance.
    Current Situation:

    User scans a QR code to book a workspace.
    If an active booking already exists, a generic error message appears without explanation or options.

    Problem:

    Users do not understand why the booking fails.
    No clear instructions or alternatives are provided → frustration and increased support workload.

    Proposed Enhancement:

    Preferred Solution:
    Display…

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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    Under Review  ·  AdminBalindra Sahani (Senior Product Manager, Eptura) responded

    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

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