342 results found
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Unable to book room
I am unable to book a room with this current view. Please can you amend so I'm able to. Thanks
2 votes -
E-mail reminder to check in
Send user a reminder e-mail/text to check in on the day of booking, so that this action is not forgotten.
2 votes -
Linked meeting spaces in mobile app
Please add the ability to book linked meeting spaces in the mobile app. This is a very useful feature and it is jarring as a customer experience that you cannot use the same functionality in the mobile app as you can in the web version.
1 vote -
maximise cancelation
I regularly receive requests for rooms that are already booked. It would be useful to have an option that allows a secondary booking request to be added to a room in case the original booking is cancelled within a specified timeframe. If a cancellation occurs, the secondary requester could be automatically notified and given a set period to accept the newly available slot before it is released for others to book.option
1 vote -
Consolidated Multi-Day Event Reports in Eptura Engage (Condeco)
Problem:
Multi-day event reports in Eptura Engage generate excessive pages and distribute event details across multiple, non-intuitive pages, making reports difficult to review and use operationally. Existing reporting options do not adequately support all required event order details.Proposed Solution:
Introduce a Consolidated Multi-Day Event Report that displays common event information once and summarizes all event dates, times, rooms, and day-specific exceptions in a single streamlined report.Benefits:
Reduces report length and duplicate information.
Improves readability and user experience.
Streamlines event planning and operational execution.
Reduces reliance on custom reports or Data Lake solutions for standard reporting needs.
Desired Outcome:…1 vote -
layout changing when moving meeting rooms
When we move a booking to a different meeting room, if the same room layout is not available, Engage automatically change to the seating style with the highest capacity available for the selected room. I believe this would work better if it changed to the default room layout instead.
1 vote -
Remove outlook invite for managed rooms when a request is rejected by Admin
Feature Request to remove outlook invite for managed rooms when a request is rejected by admins
1 vote -
Customize Booking Summary
It would be very helpful for global administrators to be able to customize the booking summary. This would allow the summary to be tailored to the company's needs.
1 vote -
Is it possible to make the "cost code" field available and mandatory in mobile apps version?
Is it possible to make the "cost code" field available and mandatory in mobile apps version?
0 votes -
Setup times are ignored when booking via the app and display
Hello,
For bookings made via the display and via the app, the setup times configured for the rooms are being ignored. For all rooms, only “post-event” setup times are configured, and these should be applied regardless of the booking channel and regardless of whether catering has been or can be booked. Please support.
Regards,
Pavel1 vote -
The ability to see who booked the room via Mouse-Over
It should be possible to see who has booked a meeting area directly in the overview—simply by hovering the mouse over it—without having to open the booking. That would save time and facilitate communication among colleagues. In the marked area, you could simply display the host's initials—similar to how they appear in the floor plan overview.
1 vote -
1 vote
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1 vote
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Search Functionality for Reports
Is it possible to extend the timeframe beyond the current three-month limit? Right now, we have to pull data in increments of 3 months
1 vote -
Allow users to book outside set business hours
Business hours for each location need to be set in order for utilisation data to be accurate. Yet when you set business hours, it restricts users booking outside of those hours.
There should be an override whereby core business hours can be set but admins can select an option to allow users to book outside that timeframe.1 vote -
My team attendance overview
Some colleagues suggested they are not interested in seeing who is in the "My Team Overview" who have only booked a room, not a desk. Because many meetings take place remotely and this does not mean necessarily that the host who booked the room is attending themselves. A Filter for personal spaces or meetings spaces would help in this case.
1 vote -
alice.purton@pinsentmasons.com
On managed meeting rooms, include the meeting status on the view visible to approvers. This detail is crucial in prioritizing the requests received and would be a highly useful field to view in this location.
1 vote -
Ability to search service items by typing the first letters in the booking field.
As we have so many service items, it would be better if we could search an item to be added to a booking by typing the first letters of the item instead of scrolling down a very long list to find the item. The same as we have for names of host, requestor or any internal staff.
1 vote -
Find Booking - able to search by matter number/office code.
In the Find Booking page, having the option to search for a booking by the booking matter number or office code.
1 vote -
alice.purton@pinsentmasons.com
Prevent on the Day Client Room Bookings being made by Users.
Allowing on the day bookings, creates a risk they are not seen in time by client teams. We would like to block all on the day requests being made on Eptura for the client spaces, so that anyone in need of on the day assistance contacts the booking team via phone or email.1 vote
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