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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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345 results found

  1. Would be great if the system had the ability to book a desk on someone's behalf in the event they can't access the system or someone doesn't have a GI account but is planning on visiting Shell House and requires a desk.

    2 votes

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  2. I am unable to book a room with this current view. Please can you amend so I'm able to. Thanks

    2 votes

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  3. Send user a reminder e-mail/text to check in on the day of booking, so that this action is not forgotten.

    2 votes

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  4. We are experiencing that the Notes functionality does not always capture allergens and dietary requirements in a good way. We would like to make it easier for users to remember to take action and also be able to provide better options to select requirements. I dont have a specific solution in mind but it would be great if end users could select the requirements and made sure it reflected on correct catering item etc instead of having them to write notes.

    1 vote

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    0 comments  ·  Room Booking  ·  Admin →
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  5. introduce a warning as soon as a second user opens a booking that is already being edited

    1 vote

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  6. The administration or reception team being able to get notifications each time rooms are booked, so we all know what's happening in case of late bookings. It means you're not constantly checking the app every few hours to see what's been booked in.

    0 votes

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    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  7. Please add the ability to book linked meeting spaces in the mobile app. This is a very useful feature and it is jarring as a customer experience that you cannot use the same functionality in the mobile app as you can in the web version.

    1 vote

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  8. I regularly receive requests for rooms that are already booked. It would be useful to have an option that allows a secondary booking request to be added to a room in case the original booking is cancelled within a specified timeframe. If a cancellation occurs, the secondary requester could be automatically notified and given a set period to accept the newly available slot before it is released for others to book.option

    1 vote

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  9. Problem:
    Multi-day event reports in Eptura Engage generate excessive pages and distribute event details across multiple, non-intuitive pages, making reports difficult to review and use operationally. Existing reporting options do not adequately support all required event order details.

    Proposed Solution:
    Introduce a Consolidated Multi-Day Event Report that displays common event information once and summarizes all event dates, times, rooms, and day-specific exceptions in a single streamlined report.

    Benefits:

    Reduces report length and duplicate information.
    Improves readability and user experience.
    Streamlines event planning and operational execution.
    Reduces reliance on custom reports or Data Lake solutions for standard reporting needs.
    Desired Outcome:…

    1 vote

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  10. When we move a booking to a different meeting room, if the same room layout is not available, Engage automatically change to the seating style with the highest capacity available for the selected room. I believe this would work better if it changed to the default room layout instead.

    1 vote

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  11. Feature Request to remove outlook invite for managed rooms when a request is rejected by admins

    1 vote

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  12. It would be very helpful for global administrators to be able to customize the booking summary. This would allow the summary to be tailored to the company's needs.

    1 vote

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  13. Is it possible to make the "cost code" field available and mandatory in mobile apps version?

    0 votes

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  14. Hello,

    For bookings made via the display and via the app, the setup times configured for the rooms are being ignored. For all rooms, only “post-event” setup times are configured, and these should be applied regardless of the booking channel and regardless of whether catering has been or can be booked. Please support.

    Regards,
    Pavel

    1 vote

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  15. It should be possible to see who has booked a meeting area directly in the overview—simply by hovering the mouse over it—without having to open the booking. That would save time and facilitate communication among colleagues. In the marked area, you could simply display the host's initials—similar to how they appear in the floor plan overview.

    1 vote

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  16. 1 vote

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  17. 1 vote

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  18. Is it possible to extend the timeframe beyond the current three-month limit? Right now, we have to pull data in increments of 3 months

    1 vote

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  19. Business hours for each location need to be set in order for utilisation data to be accurate. Yet when you set business hours, it restricts users booking outside of those hours.
    There should be an override whereby core business hours can be set but admins can select an option to allow users to book outside that timeframe.

    1 vote

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  20. Some colleagues suggested they are not interested in seeing who is in the "My Team Overview" who have only booked a room, not a desk. Because many meetings take place remotely and this does not mean necessarily that the host who booked the room is attending themselves. A Filter for personal spaces or meetings spaces would help in this case.

    1 vote

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