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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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321 results found

  1. Employees are requesting to favorite a desk that will be enabled during lookup of book a personal spaces
    to increase the Condeco user experience

    2 votes

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  2. If you are ordering catering at the moment, you always have to click twice per item. First the group you want to have and afterwards the item itself.
    Instead of having as default "Please select" please set "Catering (All Items) as default, that would eliminate in 80% of the bookings the second click and would be much more efficient.
    We have locations where we have 95% catering in all meetings - let´s make the order process easier!

    1 vote

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    0 comments  ·  Room Booking  ·  Admin →
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    New Idea  ·  System responded

    Thank you for sharing your idea! Our team will review it as part of our regular evaluation process. To ensure the best visibility, we may combine your idea with similar submissions for additional comments and voting from our customer community.

  3. Currently it´s not possible to translate service items like Catering, Equipment etc. to different languages. Please offer the possibility to translate service items too! We have many locations which are dealing with at least two languages, so we have to bring this option also to the service part. This is really crucial for us!

    1 vote

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    0 comments  ·  Room Booking  ·  Admin →
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    New Idea  ·  System responded

    Thank you for sharing your idea! Our team will review it as part of our regular evaluation process. To ensure the best visibility, we may combine your idea with similar submissions for additional comments and voting from our customer community.

  4. Could columns be re-order to have the Meeting Room column (Location) directly after the Date/Time of the meeting to avoid scrolling to the end of each line + full visibility of the location details to avoid hovering over for full room details.
    The column order would be on the line of: Time – Meeting – Location – Booking VC/ID – Status - Host – WorkSpace

    1 vote

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  5. Should be able to search a room name to see where it is located in the building.

    1 vote

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  6. Add a feature that allows meeting rooms to send a summary notification to selected recipients, such as the admin team, either at the start of the day or at a set time before a scheduled meeting.

    Purpose:
    To keep the admin team informed and prepared for upcoming meetings.

    Key Features:
    - Users can nominate individuals or groups (e.g. admin team, assistants, IT support).
    - Notification Timing:
    Start of day (e.g. 8:00 AM)
    Set time before each meeting (e.g. 1 hour prior)
    - Summary of meeting, including time, name, notes and requirements.

    Delivery Options:
    saEmail, Teams message, or mobile app notification

    1 vote

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  7. To have the function to set be able to set individual room panel's as private so that these can not be booked, as currently booking the room out for a period of time is the only option there is.

    1 vote

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  8. I think it would be useful to be able to populate your own Teams Call details into the booking form so that Engage informs the Teams enabled room of the meeting Details and not create new credentials.

    For example if i have a meeting in my diary that is recurring with a Dial-In information for Teams. I decide actually we shall all attend onsite. What would be good is to book the room and pre-populate the booking with the call details i already have for my meeting.

    Otherwise when i book Engage and it books the device it will create…

    1 vote

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    0 comments  ·  Room Booking  ·  Admin →
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  9. When hovering over a meeting - the meeting details show for just a few seconds before disappearing.
    This should continue to remain and show as long as the mouse is hovered over the meeting.

    1 vote

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  10. The 'Notes' box, when booking any room, needs to be expanded! It's currently a TINY box, which is not efficient! It needs to be larger! I put a lot of meeting information in that box, from tech requirements to catering requests. So having this tiny rectangular box is

    1 vote

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  11. Our organization has experienced three (3) separate critical production issues in which Managed Meeting Room requests submitted through the Engage web application were automatically deleted by the system. Although the root causes of these issues differed, the consistent behavior across incidents made it difficult for both our organization and Eptura Support to promptly identify and troubleshoot the problems.

    In each instance, when a reservation request was automatically deleted, the system failed to send email notifications to system administrators and the requestor. In addition, the booking summary incorrectly recorded the deletion as having been completed by the user rather than by…

    1 vote

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  12. Currently if you book a room on desktop, it shows alert text about the room (if its been configured with it) but this text isn't shown on the mobile booking journey. This makes the alert kind of pointless if it has important room info in it as it will never be seen by mobile users.

    1 vote

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  13. When I end earlier a meeting via the Condeco screen, there is a synchronization with Outlook and so, all the attendees receive an update about this past meeting.
    In this case, users don't want to receive this update notification in Outlook, because the meeting has already ended.
    So please, don't synchronize the meetings which are ending earlier

    1 vote

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    0 comments  ·  Room Booking  ·  Admin →
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  14. For groups that are set to bump meetings that are not checked in, and/or for Condeco screens that will bump a meeting if not checked in, we should have a Bump Reminder email sent, 5 minutes prior to the meeting being bumped. This would reminder users they must check in or lose the reservation.

    This reminder exists for the desk booking but not for the room booking. (And it should be compatible with the use of Device Hub)

    1 vote

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    0 comments  ·  Room Booking  ·  Admin →
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  15. You should detect Managed meeting spaces in Smart Calendar and if a user has administrator access (Group Admin).
    Use Case : I have set up to 24 hours the time to validate a meeting so the moderators have one day to approve a request.
    And as a moderator, he can book the room the same day via Condeco website.

    As Smart Calendar doesn't detect his admin level access, the moderator can't book the room the same day.

    1 vote

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    0 comments  ·  Room Booking  ·  Admin →
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  16. https://condeco.uservoice.com/forums/912094-room-booking/suggestions/45359395-admin-notifications-for-bookings-via-outlook with 12 votes since 2022

    In our org, we have managed spaces by some moderators and their distribution list has been added to the email template.
    Currently if someone books a meeting via condeco web to the managed space, the group approver will receive the email template.
    However if the user books the managed space in outlook (smart calendar) , the email template does not get triggered.
    Would like to have the same experience for both outlook web and outlook.

    1 vote

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    0 comments  ·  Room Booking  ·  Admin →
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  17. Room booking reminders - Ability to set up booking reminders 7 days before the event

    1 vote

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  18. The personal spaces are setup as expected where only the group admins have the ability to move the green dots around. But in hourly resource booking, looks like if there are 2 groups on the same building and floor, both the group admins will have access to each other's resource green dots on the floor plan which is inconvenient and not ideal. Considering changing this will be great.

    1 vote

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  19. I'd like to be able to cap an hourly booking at an hour.

    1 vote

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  20. We have the "copy to outlook" button permanently checked - can we please have the option to have the "Also delete outlook calendar event" permanently checked as well?

    Also, admins should have the option to delete the outlook calendar events. Only the person who booked the meeting has the check box option. This is causing a lot of issues with bookings currently at our firm.

    1 vote

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    1 comment  ·  Room Booking  ·  Admin →
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