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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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17 results found

  1. Essentially a full audit log for users and admins to get transparency on what happened to the booking.
    We would like a way to ensure all admin actions can be tracked which is a security risk as any malicious action is untraceable. It also allows us to know who to inform when accident changes happen

    72 votes

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    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  2. Room Booking confirmation/notification to be sent as HTML or Rich Text format to make it look more professional.

    We want to add company logo and formatted text to emphasize important information.

    We want to include important web links such as office location.

    We also want to include some infographics in the email if possible.

    66 votes

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  3. Provider better information within the booking summary.

    Under each update within the summary, provide information as to what has been amended during this update.

    The booking summary form should show if an action was done through the web portal or the Outlook add-in. This would help us troubleshoot issues related to the Outlook add in

    Overall it makes it much clearer for an admin to understand what has been added when, and whether we were aware of certain requirements before the most recent booking update.

    60 votes

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  4. Currently users can view their current and future bookings, but are unable to review past bookings. It would be helpful for users to view past bookings.

    44 votes

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    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  5. Recommendation feature for both 'Quick room search' and 'Find a Room'

    How it works:
    If there's no room available based on inputted search parameter(s), show the next best alternative date/time slots

    Reason:
    Meeting rooms, especially training rooms, in our organization is a scarce commodity.
    While it's possible to rely on e.g. advanced grid, it's much more efficient and convenient if the system can directly list alternatives upfront

    38 votes

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  6. All fields should be searchable rather than a combination of those fields.

    In some cases, if an admin accidentally deletes the booking, it would be good to be able to search for just cancelled requests / deleted bookings on a given

    ***From Merged Idea:

    I want to be able to confirm if bookings have been scheduled for an individual for a 12 month period in the past/future.

    This makes it easy to say “These are the dates you scheduled, and these are the rooms you are in”

    Everyday users don’t know the exact date and usually give a rough date…

    27 votes

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  7. As a user, it is easy to forget that the recurring meeting is about to finish. I would like a reminder of this so I can extend the series

    26 votes

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    Under Review  ·  1 comment  ·  Room Booking  ·  Admin →
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  8. A delete button would be useful to have on the booking forms, as you have to right click on the grid in order to cancel a booking.

    24 votes

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    Under Review  ·  1 comment  ·  Room Booking  ·  Admin →
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  9. Ability to see room pictures and floorplans in Condeco Outlook App. Currently this is available in Com+ Plug-in but not in the Condeco Outlook App.

    15 votes

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    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  10. When a room is booked and later requires amending, users are restricted to choosing a different room in the same location and group. Users are currently not able to change the current room booked to another room that is in a different location

    12 votes

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    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  11. Users should have the option to hide the bookings they have booked on behalf of others, and only view the Desks booked for them, and Rooms where they are the Host or Requestor, Currently, the Home/Today screens for users who frequently book on behalf of others (Assistants / Receptionists) are crowded and difficult to separate personal bookings and bookings for others.

    6 votes

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    Under Review  ·  1 comment  ·  Room Booking  ·  Admin →
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  12. Make the health attestation mandatory and make it available from the web portal.

    5 votes

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    Under Review  ·  1 comment  ·  Room Booking  ·  Admin →
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  13. 5 votes

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    Under Review  ·  1 comment  ·  Room Booking  ·  Admin →
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  14. On the today screen, where it shows the floor plan of your seat for the day, hide the other desk availability icons on that screen

    4 votes

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    Under Review  ·  1 comment  ·  Room Booking  ·  Admin →
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  15. There should be a option to enable the 'untick' button to sync to calendar for all users not just administrators. Staff are forgetting to untick this option, and we have had several issues with bookings being accidentally cancelled. In a most recent staff survey, we had over 150 requests to have this functionality removed.

    3 votes

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  16. In our company, we find that the "To" visibility is limited. Especially, when we have meetings booked for several days. We'd like to see the date and hour in the "To" column so when there's events for several days we can see when it finishes and we ensure that the booking is well done.

    1 vote

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  17. Currently, a fixed / flexy desk allocation leads to a permanent booking for a given desk and any deviation from this permanent booking must be released separately.

    However, it would be great if these deviations could be executed by 'booking rules', e.g. that the fixed allocation is applicable for all weekdays except Thursday and Friday (in case the user usually does not come into the office on those days).

    Releasing a regular absence is tedious when you have to set every absence manually and separately.

    1 vote

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