56 results found
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Disable auto bump if screen is offline
If the screen is not online (network issue for example), our users are not able to check in (auto bump), so the meeting should not be automatically ended. The resource's profile should be updated to no profile temporarily.
27 votes -
Differentiation between Setup time and Meeting time
The problem is that from screen perspective the Setup time counts as Meeting time.
If the Setup time of a room is defined "15 minutes" and meetings in general are cancelled after 15 minutes without starting them on the screen, they will be cancelled at the moment when the meetings normally start.
By now the only solution is to set the time after which the meetings are cancelled automatically to e.g. 25 minutes - if a meeting requires a setup time of 30 minutes it will be cancelled all the same.
25 votes -
RFID (badge) and PIN manageable from portal
Make user PIN available to view on connect portal & allow us to delete badges from a users account. When users update their badge for the RFID reader it would be better if we could make the change without involving the end user.
24 votesOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Show room capacity on screens
If room capacity is known (i.e. Exchange supports this attribute of a room mailbox) then add a feature to optionally show room capacity on screens. A small icon with capacity overlaid would suffice and not take up too much space on the screen.
16 votesOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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License Count on portal
Need to have the License information available to the admin users. It would be great to be able to pull available license count from this portal so that we do not run into license errors on the screens.
15 votesOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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RFID syncing
We use RFID cards for multiple systems - door security, badging to get our print outs at printers, etc. They all pull the badge information from AD or from the door security database. App makes us register every card again which is very annoying
I would like the badges to auto enroll and sync from an AD attribute instead of having to be manually enrolled each time.
13 votesOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Ability to change the font size in the screen display profiles
In essence what it says in the title. It would help some with visual impairments if we could change the size of the font in screen profiles.
13 votes -
When there is no meeting, video or picture slide show should play on the screen background
When there is no meeting, video or picture slide show should play on the screen background, this will be good for all clients for the branding purpose.
12 votesOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Ability to add videos or more features to the panel background
Currently only able to add images as the background if you want to brand the panels. Would be great if could add videos and other features instead of just an image.
11 votes -
Ability for every user to be able start/end meetings with RFID card
At the moment it is only possible for the organizer/host to start/end meetings on the screen with transponder card.
The other possibility would be to allow everybody to start meetings without authentication.
It would make sense to implement the possibility of authentication by transponder card for every user synced to the system (Example: Personal assistant has booked the room)10 votesThe development of this feature is currently underway and we expect to be able to release it during Q4 2020.
The authentication of the card and the permissions of the holder will be pushed to the calendar service.
Assuming the card holder has permission to Start/Stop the meeting, then the screen will allow it.
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The Device Hub Application is not listed as a Secure APP on Microsoft Intune
The Device Hub Application is not listed as a Secure APP on Microsoft Intune, and one of our clients was concerned about the Condeco Application's security. They accepted the application as an exception for a period but requested that this must be added ASAP for Global Approval.
We believe that the Device Hub has all requirements for this MS approval the same way the Condeco Mobile APP Enterprise has and is listed in MS.9 votes -
Room usage statistics
We have several apps which control our meeting rooms and show in our dashboard. We wish to get statistics for the meeting room usage for only 9am to 5pm on Monday through to Friday (our office opening times) but it seems that the statistics are for 12 hours a day and 7 days per week. Please can you enable a feature to be able to select the days of the week and time per day so that the statistics can match our office opening hours and do not skew the data? Thanks
9 votesOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Add custom messages to screens
It would be good if we could add custom messages to the meeting room screens, such as "Projector is currently not working, IT aware". If the room is closed, perhaps the closure message that we set on the portal could be displayed too, i.e. "Closed for refurbishment".
8 votesOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Implement the ability to view license information via the portal
The number of licenses on an account / renewal date is currently not visible to customers. This is not desirable and has caused outages for us when there has been some error on adding new licenses to our account. We suggest this information should be visible on the Connect portal to assist with purchasing / licensing.
8 votesOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Ability to Sync Connect screen to PC to see screen logs files and diagnose screen performance issues
Currently troubleshooting connect screens is not as easy as it could be.
It would be great if we could sync connect V2 screens to the laptops to see screen logs files to identify and diagnose screen performance issues.
8 votesOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Can we source the Serial number of a condeco screen from the Admin Portal?
we need to export the list of serial numbers from Condeco screens to uploaded into our Asset inventory.
Is there a way to get both the Serial Number and MAC address exported to CSV from the admin portal rather than having to go to each individual screen and take it down with a barcode scanner?7 votes -
Align enterprise screen profile with Connect screen settings
Align enterprise screen profile settings with Connect screen settings. We are losing some functionality when we switched over to Linux screens.
- Only the booking creator can action on the panel using RFID
- Restrict start meeting to host/requester is useless now
- Restrict end meeting to host/requester is useless now
7 votesOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Condeco Room Screens do not have support for the Brazilian Portuguese and Spanish Language.
Condeco Room Screens do not have support for the Brazilian Portuguese Language.
We have several screens running in Brazil, and the user has to understand other languages to use them. It causes mistakes during the use.
Best
Anderson Benite
WiserXP6 votesOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Room Screen do not have GMT-3 for São Paulo - Brazil or GMT+3 Time Zone for Riyadh, Saudi Arabia on Room Screens
The Room Screen does not have a GMT-3 for São Paulo city in Brazil or any other city in Brazil.
We have to ask the client to use other cities available, but we have problems because each country has different daylight saving schedules.
The Room Screen currently does not offer a GMT+3 time zone option specifically for Riyadh or any other city in Saudi Arabia.
As a result, we are forced to ask clients to select alternate cities within the same time zone, which can cause confusion and lead to incorrect configurations or misunderstandings.
regards
Safdar AziziWe kindly request…
6 votes -
Custom NTP Server Configuration
While there exists the ability to configure a custom NTP server for screens, the configuration options are available only once a screen has progressed to the point of being activated. A prerequisite to activating a screen is to be able to connect to an NTP server. Often customers use a hotspot to activate, then configure the NTP server before connecting the screen to the customer network. Some customers are unable to use hotspots and only have access to the restricted network.
The request is to enable customer NTP server configuration to prior to the activation step for customers that do…
6 votes
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