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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1239 results found

  1. All the Internal attendees should received email upon the arrival of external visitor.

    And, the current issue is that when receptions are moving rooms reservation, only the host and meeting requestor are receiving meeting updates.

    When a room is moved by the reception, all attendees should receive an Outlook appointment update in their calendar so they have the details about the new room reservations when opening their Outlook invitation.

    5 votes

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  2. When making a booking in Outlook, when you enter the details into the Condeco section and add services it automatically adds a set up time. Can the system notify the user if the meeting is clashing with another due to the set up time required? At the moment you enter in all the details and when you click "Book" or "Request Now" - only then will it say that the room is unavailable. Users have to cancel or delete all their work and create another booking which again hopefully will not then clash with another meeting.

    5 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  3. Not able to view the booking when you look at the room bookings under 'Your Bookings' in web portal, the only option to edit or delete. Is it possible to add a view button?

    5 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  4. We have requirement to integrate Resource booking room booing facility with one of our Chat bot. Basically, we are looking for if we can take user data from chat bot and feed it to RB using API/web service to make booking on behalf of end users

    5 votes

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  5. 5 votes

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  6. 5 votes

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    Under Review  ·  1 comment  ·  Room Booking  ·  Admin →
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  7. Many organizations already manage employee access cards in a physical access control system and want the same card values available in Eptura Engage, so users can use their building badge on desk and room screens without registering it manually.

    Today this cannot be automated. The AdministrationAPI lets integrations create and update users (UsersManageUsersV1) and read them (UsersGetUsersV1, UsersGetAllUsersV1), but the user model has no RFID / card field. The only card-related field in the API, "userSerial", is used as a user identifier on booking operations; no operation sets, reads or removes the card assigned…

    4 votes

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  8. The new live analytics feature is nice. Unfortunately, the data it gives is terribly limited due to the inability to report on groups, departments, profiles, or the entire service.

    Adding the ability to see more than a country and location is essential to understanding the viability and engagement of the platform.

    4 votes

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    1 comment  ·  Reporting  ·  Admin →
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  9. Meeting room devices have various sensors built into them including presence (physical people in the room), temperature, air quality and more. A native integration would bring loads of opportunity to Condeco users that have Webex units in rooms

    4 votes

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  10. One of our AV engineers has asked for an 'assistance' button on our Condeco screens, so that, when pressed the IT team would be notified via text message / email.

    4 votes

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  11. Allow Team booking for Hourly Personal Spaces. Currently this feature is only available for all day personal space bookings. We like the functionality of hourly booking and have migrated our spaces to this but do not have the Team booking functionality.

    4 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  12. I would like to request the inclusion of vendor services functionality in the Eptura Outlook Add-in, comparable to what is currently available in the web application when submitting a new reservation. Specifically, features such as Attendees, Food Service, and Equipment should be supported within the Outlook Add-in to ensure a consistent and comprehensive booking experience across platforms.

    4 votes

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  13. We noticed that the ability to edit team days, such as adding or removing colleagues, is missing. Currently, we have to cancel and re-book team days. Could the ability to edit team days be added please? many thanks

    4 votes

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  14. Please bring back being able to book multiple personal spaces on the same day for Executive Admins. Example: Executive Admins book for multiple Executives and being able to book multiple PERSONAL spaces on the same day would be great. Right now, they are booking one space and then calling someone else to book the other.

    4 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  15. when the condeco panel heartbeat down for 30 mins for e.g., an email notification send to admin email

    4 votes

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  16. Would be useful if we are able to close half day bookings. Currently users are able to book for AM or PM, as admins, we should be able to also close desks for either AM or PM

    4 votes

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  17. It would be nice to have the option to download the uploaded floorplans for personal spaces.

    4 votes

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  18. It would be desirable to include the roles of the user in the personal spaces booking grid. So that in emergencies you could see directly in the booking grid whether a First Aider or Fire Marshal is on site and you could also see directly where they are sitting. It would be nice to use the same icons that appear in the user management as soon as you have selected and saved these roles.

    4 votes

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  19. Inventory and short checks are not easy to do as all devices are only having the S/N indicator as a sticker on the backside.

    It would be much easier for onsite services to get the S/N of a device without grabbing it from the wall. There should be an option to display the S/N on the device screen as e.g. most of the Android devices are doing in system info.

    The device health page should show the S/N beside the Mac Address. This would help to have an easy S/N to room mapping possible.

    4 votes

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  20. Admin should be able to edit the number of attendees for any type of booking. Now since the deployment of the smart calendar add-in, Outlook appointment cannot be edited anymore.

    4 votes

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