1192 results found
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improve Outlook Calendar Integration for Desk Bookings
Description:
Currently, when a desk booking is made in Eptura/Condeco, an Outlook calendar event is created through the ICS attachment. While disabling the ICS attachment prevents calendar entries from being created, it also removes the booking event entirely from the user's calendar.
We would like to request an enhancement where desk booking confirmations can appear as an "All-day" informational banner/event at the top of the Outlook calendar, rather than as a time-blocking meeting/event within the user's schedule.
Business Benefit:
Users can still see their desk booking details in Outlook.
The booking does not block calendar availability or appear as a…1 vote -
Separate "Reports" and "Analytics" Permissions into Independent Admin Access Controls
We see significant value in Live Analytics and would like to make those insights available to a wider audience. Separating Analytics from Reports permissions would allow organizations to benefit from analytics-driven decision-making while maintaining compliance with internal data access and export policies.
Problem Statement
Currently, granting an administrator access to the Reports module also automatically grants access to the Analytics module. These permissions cannot be managed independently.
For organizations with strict data governance and compliance policies, this creates a challenge because traditional Reports functionality typically includes the ability to export and download data, whereas Analytics (particularly Live Analytics) provides valuable…
1 vote -
Allow Catering Vendors to Reconcile Actual Consumption After Meeting Completion
The current workflow is fundamentally flawed because the people who know what was actually consumed (the catering providers) are unable to record this information, while the people who can modify the booking (end users and administrators) often do not know the final quantities used.
Problem Statement
Many organizations use Eptura catering and services bookings to order refreshments, meals, and other services alongside meeting room reservations.
Today, the workflow ends with the items that were originally ordered. However, in practice, actual consumption often differs from the requested quantities.Example:
- User books 10 bottles of water.
- Catering vendor delivers 10…1 vote -
layout changing when moving meeting rooms
When we move a booking to a different meeting room, if the same room layout is not available, Engage automatically change to the seating style with the highest capacity available for the selected room. I believe this would work better if it changed to the default room layout instead.
1 vote -
Colour Coding on Booking Grid
We could use some more colour coding configuration posibilities on the booking grids, so we can give some bookings a specific colour with a definition of the booking type without having to add it to the booking form as well.
We have different processes that a booking can be in besides the already existing ones in eptura and our admins would like to use colours to determine where the booking is in the process.
1 vote -
Colour Coding on Booking Grid
We could use some more colour coding configuration posibilities on the booking grids, so we can give some bookings a specific colour with a definition of the booking type without having to add it to the booking form as well.
We have different processes that a booking can be in besides the already existing ones in eptura and our admins would like to use colours to determine where the booking is in the process.
1 vote -
Floor Plan Zoom Controls for Admin
With the current feature of the floor plan zoom it is attached to the buttons and the scroll wheel. Having a finer grain control of this as an admin would be especially helpful.
Having this locked to the buttons instead of the scroll wheel would help with accidental zoom. It could also help with accessibility.
Being able to enable the zoom scroll wheel or disable it would be beneficial. Change the zoom speed, or enable scroll over zoom for the scroll wheel.
1 vote -
user group access override
User Group Access allows override of group booking in advance which is a great feature. We would like this extended so that there was also an override of the "select within a maximum of n weeks". This is currently limited to the original / master group setting for weeks in advance. Users are frustrated that although they can book in advance they cannot book for that entire advance period.
1 vote -
Attaching Files in Vendor View
It would be very helpful if files could be attached to orders in the vendor dashboard and if these files were accessible only to vendors. For example, order confirmations for catering. Currently, we are working with two parallel systems; a centralized system would make more sense.
1 vote -
Customized analytic page
Would love to have the ability to customize the analytic page, and to customize the dates for all of the data not just live data.
1 vote -
The live analytics data should have an option to see the entire service.
The new live analytics feature is nice. Unfortunately, the data it gives is terribly limited due to the inability to report on groups, departments, profiles, or the entire service.
Adding the ability to see more than a country and location is essential to understanding the viability and engagement of the platform.
1 vote -
Remove outlook invite for managed rooms when a request is rejected by Admin
Feature Request to remove outlook invite for managed rooms when a request is rejected by admins
1 vote -
Linkable rooms - identifier display on booking grid.
There would be great if we could identify linkable rooms on the booking grid. A symbol or something that shows which rooms can be linked. Some of our offices have multiple linkable rooms and we have to memorize them which some admins find it challenging.
3 votes -
Can you please add the room book duration in dashboard device hub also arrange to make the report for 90 and 180 days.
Can you please add the room book duration in dashboard device hub also arrange to make the report for 90 and 180 days.
This is required to the management to know the room availability and user list to reduce the consumption.1 vote -
reminder
Client has requested for more control over the reminder emails. We need to be able to send multiple, customizable, reminders. In this case the reminders are required 24hours prior and 30min prior to booking start time.
Understanding the ICS feature has been added, this would be in addition.1 vote -
Export of Role report
When exporting a roles report, each role should be in its own column. At present it merges into a single cell which takes time to amend for quick reporting.
1 vote -
Visitor Badge Reprint from Kiosk, Tablet and Dashboard
Enable reception teams to reprint a visitor badge without requiring the visitor to be checked out and checked back in, or needing to access a workstation-connected printer. Add a"Reprint Badge" option within the Visitor dashboard and kiosk/tablet experience that reprints the most recent badge while maintaining the visitor's existing check-in status.
This would reduce reception processing time, improve the visitor experience, eliminate duplicate check-ins, and remove reliance on manual workarounds and additional hardware. This is particularly valuable for high-volume visitor environments where lost, damaged, or failed badge prints can occur regularly.1 vote -
Allow Admin users/Helpdesk to cancel rejected work requests
As it stands, Admins are unable to edit rejected work requests at all. Ideally we would be able to push Rejected jobs through the normal "Cancelled" to "Completed" to "Closed" workflow. We cannot rely on the end users to consistently remove these jobs, so they naturally build up, rather than naturally closing within the system.
This could be achieved through the "Maintenance console" or via "Search and Manage Work Requests"
Thank you,
1 vote -
Floorplan file path when viewing floorplan group from floorplan on desk booking home screen
Floorplan file path when viewing floorplan group from floorplan on desk booking home screen. This was on previous versions but was removed when floorplans were changed to allow zoom. I logged fault call 771993 to look at.
1 vote -
Interactive Floorplan
The new feature where the floorplan can be zoomed in and out does not work well on small floorplans where scrolling down with the mouse was more useful than zooming in like it does now. We should have the option to revert it back to how it was.
2 votes
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