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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1041 results found

  1. Plotted resources to remain in position after group change. This is very frustrating that when a resource is moved into a different dept you need to re plot it back to the same position.

    Once a resource has been plotted it should remain in such position until moved by admin

    1 vote

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  2. Have an alignment tool to allow desks/meeting room icons to be aligned in a uniformed position. Floor plans can look messy when one desks is out of alignment to all others.

    1 vote

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  3. Change the Vendor printed report font size to make it fit the page rather than being squashed into a small box

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  4. In “Find your Team” we can filter by default roles (e.g., Fire Marshal, First Aider), but filters for custom roles are not available.

    We recently created a custom role called “Security Officer” (German: “Sicherheitsbeauftragter”). Users can be assigned to this role successfully, but it cannot be used as a filter in “Find your Team”.

    • Expected behavior: All roles assigned to users — including tenant-specific custom roles — are available as filter criteria in “Find your Team” on both web and mobile.

    • Actual behavior: Only default, system-provided roles appear as filter options.

    • Why this matters: Being able to…

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  5. Automatically stop desks being booked when people are booking rooms.
    Can you please make the option available? We are using Intelligent booking and the system is booking desks when people are booking rooms, we want to stop this as these people may stay only few minutes in the office and don't need a desk.

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  6. It should be made possible to create team reservations for multiple teams. We are involved in various types of teams, and currently, it's only possible to make reservations for one team. For example, I work as an assistant and should be able to make team reservations for multiple teams, but this is not currently possible. It should also be possible to make reservations for teams one is not personally a part of.

    2 votes

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  7. Create an enhanced user permission that can be assigned to a group of users to allow book on behalf of others without assigning them full admin rights.

    2 votes

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  8. This feature would allow the internal attendees of an Engage Meeting Room Booking to view the Booking/Room details as well as the floor plan for the Room they are schedule to be in. This feature should be available in Web and Mobile.

    2 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  9. Catering notes section to be moved from the side narrow text box, to below the item to provide a larger text box for the details - please see snips. This also prints accross numerous pages.

    1 vote

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    0 comments  ·  Room Booking  ·  Admin →
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  10. Support for Outlook integration without requiring access to end user calendars.

    1 vote

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  11. With the existing Outlook add-in, we have only the option to add the company name for a visitor on the drop down.
    It would be helpful to have the "Visitor Type", "Comment for reception" and the own created custom fields per visitor listed on the drop down.

    1 vote

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  12. It would be great to have 3 letters instead of only 2 for the abbrevation of our names. We are so many people here, the initials of our names are not unique anymore and lead to confusion.

    4 votes

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  13. Il est actuellement possible de définir une période d'ouverture à la réservation des salles au niveau du groupe avec une date de début et une date de fin dans la journée.
    Il serait intéressant de pouvoir paramétrer une ou plusieurs périodes de blocage dans la journée.
    A minima, une pause méridienne.

    1 vote

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    0 comments  ·  Room Booking  ·  Admin →
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  14. Current Engage v2/v3 screens cannot reliably read SEOS PACS IDs, creating operational challenges. SEOS cards use dynamic UIDs and advanced cryptography, requiring updates to detection and authentication logic.

    1 vote

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  15. An individual to be able to make a booking on a Cisco screen and the booking appear in Engage and vice versa

    2 votes

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  16. We use SSO although one of our users managed to change her email address in her profile to her personal email address. She then reported that things "weren't working properly" - the SSO continued to work but she reported that her notifications were going to the "wrong" email address and didn't know what. She also didn't know that she'd changed the email address.

    From an admin perspective it would be beneficial to be able to lock this down so that individuals can't change the email address and cause support issued.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  17. Enable a rule that automatically releases fixed desks reserved for senior executives when they are not in use, so these desks become bookable by other users on those days. This ensures that senior executives always have guaranteed desks on the days they are on-site, while maximising utilisation by making the same desks available to everyone on the remaining days of the week.

    1 vote

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  18. Currently, the system displays a generic error message when a user scans a QR code to book a workspace but already has an active booking. This creates confusion and leads to unnecessary support tickets, as the message looks like a technical fault and provides no clear guidance.
    Current Situation:

    User scans a QR code to book a workspace.
    If an active booking already exists, a generic error message appears without explanation or options.

    Problem:

    Users do not understand why the booking fails.
    No clear instructions or alternatives are provided → frustration and increased support workload.

    Proposed Enhancement:

    Preferred Solution:
    Display…

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  19. Send an email/notification 10 minutes before reservation is completed. This will remind them that they need to wrap up for the day, so the next reservation does not have to wait or "fight" for their booked workstation.

    1 vote

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  20. We recently started using our HR system to log whereabouts ie working in the office, remotely etc. We've had some questions from our users on whether we can turn off the status tab that shows on the home screen in Eptura Engage - as it led them to be confused as it doesn't match what their status shows in our HR system.

    It would be good to have a way for us to turn this off on a global level so no users see that status tab on the homescreen.

    1 vote

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