1070 results found
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Meeting Room Summary Notification – Admin Support Feature
Add a feature that allows meeting rooms to send a summary notification to selected recipients, such as the admin team, either at the start of the day or at a set time before a scheduled meeting.
Purpose:
To keep the admin team informed and prepared for upcoming meetings.Key Features:
- Users can nominate individuals or groups (e.g. admin team, assistants, IT support).
- Notification Timing:
Start of day (e.g. 8:00 AM)
Set time before each meeting (e.g. 1 hour prior)
- Summary of meeting, including time, name, notes and requirements.Delivery Options:
saEmail, Teams message, or mobile app notification…
1 vote -
Include the Any Workspace type on the mobile app
Hello,
I have noticed that users are often confused when booking via the mobile app.
In some cases, they are unable to find available offices because they do not realise they need to manually change the workspace type to “Office” on the initial booking screen to see office spaces.
Unlike the desktop version, which defaults to “Any workspace,” the mobile app requires users to select a specific type before searching.
Would it be possible to implement a similar default setting on the mobile app to help reduce confusion?
1 vote -
Desk booking slots restrictions should have option to operate independently of each other
Desk booking slots restrictions should have option to operate independently of each other.
Example:
Group A has restriction for 2 booking slots
Group B has restriction for 1 booking slots
User should have option to book all 3 slots providing they have permissions to both groups.Currently system counts the users booking and restricts in all groups they have permission too. So if they booking 1 or 2 slots in Group A they will not be able to book any desks in Group B.
1 vote -
Option to default certain room panel's so it can be set to 'Private'
To have the function to set be able to set individual room panel's as private so that these can not be booked, as currently booking the room out for a period of time is the only option there is.
1 vote -
Add images to the invitation email
Would be great if there is more customisation available with the email notifications. Would be great to add our own logo.
1 vote -
Microsoft Teams Enabled room bookings
I think it would be useful to be able to populate your own Teams Call details into the booking form so that Engage informs the Teams enabled room of the meeting Details and not create new credentials.
For example if i have a meeting in my diary that is recurring with a Dial-In information for Teams. I decide actually we shall all attend onsite. What would be good is to book the room and pre-populate the booking with the call details i already have for my meeting.
Otherwise when i book Engage and it books the device it will create…
1 vote -
Jeanine
Make non-consecutive days available for closing resources. Right now, days can only be closed consecutive days. I get many requests to close resources on non-consecutive days, such as a Monday and then Wednesday.
1 vote -
Hovering over a meeting - needs to remain longer.
When hovering over a meeting - the meeting details show for just a few seconds before disappearing.
This should continue to remain and show as long as the mouse is hovered over the meeting.1 vote -
The 'Notes' box, when booking any room, needs to be expanded! It's currently a TINY box, which is not efficient! It needs to be larger!
The 'Notes' box, when booking any room, needs to be expanded! It's currently a TINY box, which is not efficient! It needs to be larger! I put a lot of meeting information in that box, from tech requirements to catering requests. So having this tiny rectangular box is
2 votes -
Engage Digital Display for Office Entryway
Our organization has deployed Engage desk and room screens, and more recently QR codes, across our offices worldwide. To further streamline the end-user experience when visiting an Engage-enabled office, we are requesting the implementation of a Digital Signage Display.
This display would consist of a medium- to large-format high-definition television connected to the Engage ecosystem, providing a real-time view of the office floor plan. Employees and guests could then easily identify available personal and meeting spaces.
Our organization intends to place these displays near the main entryway of each office to maximize visibility and convenience.
2 votes -
Desk/meeting cancellation alerts to employees wanting to make a booking
It would be useful if users could create an alert whereby when a member of staff cancels a desk, employees who have activated a cancellation alert can book that desk on a first come first served basis.
It is not an uncommon theme for some teams to meet their 2 day PW office days but are are sat on opposite sides of the room or different floors. In some cases, staff select different days than their team to meet the obligation, disrupting productivity.
2 votes -
Need Attribute Names column in the DDC tables
We are currently using Resource Status report from Condeco application. We would like to consume DDC tables to recreate the report and capture data everyday. Please add "Attribute names " column.
1 vote -
Allow Hourly Bookings to Span Midnight
Currently, hourly bookings cannot extend across midnight (12:00 AM). This creates inefficiency, as users must make two separate bookings—one before and one after midnight—for what is effectively a single continuous booking. Allowing bookings to span across midnight would simplify the process and improve efficiency for users.
1 vote -
Can we have check-in time record for fixed desk users
Can we have check-in time record for fixed desk users too? We would like to have a timestamped record that they actually came into the office. Flexi option will bump the desk, so we prefer not to use that feature for fixed-desk users since they may arrive later than the scheduled check-in time.
2 votes -
Additional User Roles
Ability to add additional User Roles to be searchable on the floorplan. Currently there is "Fire Marshall", "First Aider" and "Mental Health First Aider" but our client would like to add some additional roles for supporting colleagues.
1 vote -
Customizable pop-up
When a floor plan has no desks or desks are disabled for booking or search for desk has no hits, a user will see a pop-up message "There are currently no available personal spaces. Press OK to search again or Cancel to stay in the floor plan.". Would be good if that message can be customized and applicable per floor plan.
1 vote -
Can we add an fields under services in Event space - UK location?
requirement is to integrate a new service type, "Confetti Cleanup", into the Condeco application.
Currently, the system supports the following four service types:
AV Services
Equipment
Supplies
CateringAs this is everyday task of the team which is been done manually currently. Would of great if this field can be added.
2 votes -
Enable Engage Mobile App Check-in of QR Code without Scanning a QR Code
Our organization recently deployed QR Codes for personal spaces in one of our satellite offices. During this rollout, we identified a technical limitation: the Engage mobile application does not allow users to check into a QR Code–enabled personal space without physically scanning the QR Code. In contrast, the Engage web application permits requestors to remotely check into their QR Code–enabled personal space.
To ensure feature parity and improve check-in flexibility, we respectfully request an enhancement to the mobile application that would allow users to check into a personal space using the in-app “Check In” button as an alternative to scanning…
3 votesIt is already possible to configure the application to allow scanning of QR codes whilst not enforcing QR code check in on the resource. The QR code is always scannable regardless of where the QR code is set to 'Active' in settings. However, we do recognise that the current wording on the Resources page is ambigiuos so we will be updating this as well as making sure our Knowledge Centre article is clear on this item.
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Improve Logging and Messaging for Administrators
Our organization has experienced three (3) separate critical production issues in which Managed Meeting Room requests submitted through the Engage web application were automatically deleted by the system. Although the root causes of these issues differed, the consistent behavior across incidents made it difficult for both our organization and Eptura Support to promptly identify and troubleshoot the problems.
In each instance, when a reservation request was automatically deleted, the system failed to send email notifications to system administrators and the requestor. In addition, the booking summary incorrectly recorded the deletion as having been completed by the user rather than by…
1 vote -
Disallow double book for the hourly personal space
Currently, Engage allows users to book multiple different desks at the same time and date under “Hourly Personal Space.” Please align this with the “All Personal Spaces” or “Shift Booking” setting so that users cannot book multiple desks simultaneously. After all, each user only has one seat—and one place to sit at a time.
1 vote
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