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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1070 results found

  1. Having the ability to modify the bump notification email as well as who the email is sent to can greatly improve the functionality and flow of the work day. If a VP is in a meeting and receives the bump email, or if they are driving in and receive it, it would be beneficial for an assistant or someone else in their department to receive the email as well to alleviate the issue.

    Additionally, enabling a "check in" button from the email would significantly improve efficiency

    1 vote

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  2. Could we request that user access cards be automatically disassociated from user profiles when accounts are deactivated in Engage? This is to prevent reissued cards from remaining linked to deactivated accounts, which currently prevents the new user from successfully activating the card.

    1 vote

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  3. The ability to download installed floor plans allowing for mistake-proof record keeping is essential. Even though these documents can be maintained outside the tool, it would be prudent to not have to rely on external recordkeeping. Since floor plans do not frequently change, the storage requirements for an in-app versioning history should require minimal storage and provide value in avoiding the need for a complete rewrite of a floor plan. The ability to stage an upcoming floor plan change would also be a great addition as it would provide admins with the time to prepare a production-ready solution prior to…

    1 vote

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  4. From the point of view of "usability", it would still be possible to optimise the "Quick search", not only by filtering to one (1) floor (floor), but also by searching for all or which can be individually selected (e.g. floor 1 and floor 2) - similar to how I can select AM and/or PM.
    At the moment you have to return to the output filter mask again and then explicitly filter another "floor" (floor).

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  5. When someone cancels their booking in Engage their status still shows as "in the office". Please have the system automatically change this to "Remote" or "booking cancelled" ?

    2 votes

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  6. In advanced booking can we get the tick box of Include weekends to work when it is under a 7 day booking.

    Currently our site wants to allow a 2 day advance booking because when it is on 7 the users just book way in advanced and do not release the desks which effects us negativley.

    But when we have it set to 2 days on thursday we are meant to be able to book the following monday but because of the weekend it doesn't go that far ahead. So on thursday we can't boopk anything later than saturday. Even…

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  7. When a user is assigned as a delegate to another user, if they delete a room booking on behalf of someone else, only the booker gets the cancellation email, both the booker and delegate should get the email and it should show who deleted the booking

    1 vote

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    0 comments  ·  Room Booking  ·  Admin →
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  8. Allow check-in from a Cisco Webex or MTR room console provided that a videoconferencing bridge has scheduled in for customers who do not have a room booking panel from Eptura.

    2 votes

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  9. We are using the personal space all day feature a lot for desk booking. We got many locations as well. These locations have different requirements to openings hours and days. It would be of great value if we could choose opening hours on a Location level. It would also be great if we could permanently close specific days in the week for booking.

    Right now I am using a work around to close days throughout a year.

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  10. The new Banquet Event Order is a great feature to use. It would be of great value to us if the report also included an overview of guest list.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  11. The ability for a group to select different desks on different days of the week. Enabling sharing of desks across the working week.

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  12. Plotted resources to remain in position after group change. This is very frustrating that when a resource is moved into a different dept you need to re plot it back to the same position.

    Once a resource has been plotted it should remain in such position until moved by admin

    1 vote

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  13. Have an alignment tool to allow desks/meeting room icons to be aligned in a uniformed position. Floor plans can look messy when one desks is out of alignment to all others.

    1 vote

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  14. Change the Vendor printed report font size to make it fit the page rather than being squashed into a small box

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  15. In “Find your Team” we can filter by default roles (e.g., Fire Marshal, First Aider), but filters for custom roles are not available.

    We recently created a custom role called “Security Officer” (German: “Sicherheitsbeauftragter”). Users can be assigned to this role successfully, but it cannot be used as a filter in “Find your Team”.

    • Expected behavior: All roles assigned to users — including tenant-specific custom roles — are available as filter criteria in “Find your Team” on both web and mobile.

    • Actual behavior: Only default, system-provided roles appear as filter options.

    • Why this matters: Being able to…

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  16. Automatically stop desks being booked when people are booking rooms.
    Can you please make the option available? We are using Intelligent booking and the system is booking desks when people are booking rooms, we want to stop this as these people may stay only few minutes in the office and don't need a desk.

    2 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  17. It should be made possible to create team reservations for multiple teams. We are involved in various types of teams, and currently, it's only possible to make reservations for one team. For example, I work as an assistant and should be able to make team reservations for multiple teams, but this is not currently possible. It should also be possible to make reservations for teams one is not personally a part of.

    2 votes

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  18. Create an enhanced user permission that can be assigned to a group of users to allow book on behalf of others without assigning them full admin rights.

    2 votes

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  19. This feature would allow the internal attendees of an Engage Meeting Room Booking to view the Booking/Room details as well as the floor plan for the Room they are schedule to be in. This feature should be available in Web and Mobile.

    2 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  20. Catering notes section to be moved from the side narrow text box, to below the item to provide a larger text box for the details - please see snips. This also prints accross numerous pages.

    2 votes

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