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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1061 results found

  1. Currently, there is no way to add or remove colleagues from a Team Day without canceling the entire event. On high-traffic days, this is risky as we often lose the desks to others before we can re-book.
    Please add an "Edit" function for Team Days to allow attendee such changes without losing the existing area reservation. TYIA

    4 votes

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  2. It would be great to have 3 letters instead of only 2 for the abbrevation of our names. We are so many people here, the initials of our names are not unique anymore and lead to confusion.

    5 votes

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  3. Whilst this is available for email templates in the group setting, this isn't included in email reminder 48 hours before the booking.

    3 votes

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  4. Our organization recently deployed QR Codes for personal spaces in one of our satellite offices. During this rollout, we identified a technical limitation: the Engage mobile application does not allow users to check into a QR Code–enabled personal space without physically scanning the QR Code. In contrast, the Engage web application permits requestors to remotely check into their QR Code–enabled personal space.

    To ensure feature parity and improve check-in flexibility, we respectfully request an enhancement to the mobile application that would allow users to check into a personal space using the in-app “Check In” button as an alternative to scanning…

    3 votes

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    5 comments  ·  Other  ·  Admin →
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    It is already possible to configure the application to allow scanning of QR codes whilst not enforcing QR code check in on the resource. The QR code is always scannable regardless of where the QR code is set to 'Active' in settings. However, we do recognise that the current wording on the Resources page is ambigiuos so we will be updating this as well as making sure our Knowledge Centre article is clear on this item.

  5. Automatically stop desks being booked when people are booking rooms.
    Can you please make the option available? We are using Intelligent booking and the system is booking desks when people are booking rooms, we want to stop this as these people may stay only few minutes in the office and don't need a desk.

    2 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  6. This feature would allow the internal attendees of an Engage Meeting Room Booking to view the Booking/Room details as well as the floor plan for the Room they are schedule to be in. This feature should be available in Web and Mobile.

    2 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  7. An individual to be able to make a booking on a Cisco screen and the booking appear in Engage and vice versa

    3 votes

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  8. I would like to be able to use hourly bookings on the desk screens.

    6 votes

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  9. Allow check-in from a Cisco Webex or MTR room console provided that a videoconferencing bridge has scheduled in for customers who do not have a room booking panel from Eptura.

    2 votes

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  10. requirement is to integrate a new service type, "Confetti Cleanup", into the Condeco application.

    Currently, the system supports the following four service types:

    AV Services
    Equipment
    Supplies
    Catering

    As this is everyday task of the team which is been done manually currently. Would of great if this field can be added.

    2 votes

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    3 comments  ·  Other  ·  Admin →
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  11. Our location has individual offices that can be used both as regular workstations and as meeting rooms. Currently, however, only one type of use can be selected per room in the booking system (workstation or meeting room).
    We propose implementing an extended function in the system that allows both types of use to be mapped. Specifically, we would like

    • Individual offices can be defined as a workplace and a meeting room at the same time.

    • If the workplace is booked in such a room, the room should be automatically blocked for meeting bookings during the same period (and vice versa).

    3 votes

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  12. It should be made possible to create team reservations for multiple teams. We are involved in various types of teams, and currently, it's only possible to make reservations for one team. For example, I work as an assistant and should be able to make team reservations for multiple teams, but this is not currently possible. It should also be possible to make reservations for teams one is not personally a part of.

    2 votes

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  13. Create an enhanced user permission that can be assigned to a group of users to allow book on behalf of others without assigning them full admin rights.

    2 votes

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  14. With the existing Outlook add-in, we have only the option to add the company name for a visitor on the drop down.
    It would be helpful to have the "Visitor Type", "Comment for reception" and the own created custom fields per visitor listed on the drop down.

    2 votes

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  15. It would be nice to have the option from the column chooser list to be able to view the hours and miles. This would allow me to look at them from the asset management main screen. Right now I have to open each piece of equipment that I want to see the hours or miles one at a time.

    1 vote

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  16. Can we have a function where we can release desks for users to book at 10am. So we would like it everyday at 10am the desks become available to pour users for the 2nd day in advance. I am happy to have a call to discuss this

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  17. Under the hourly booking model, the "Find My Team" feature no longer allows you to see which specific desk your colleagues are booked into. As a result, employees in our organisation know their team members are on-site but have no idea where they are located.
    The all‑day booking model provided additional granularity and showed the specific desk(s) colleagues were booked into, making it easy to find them.
    Can this please be added to the hourly booking model as well?

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  18. The hourly booking model does not let you specify on which day new resources can be released. It allows you to specify a time but this is hardcoded to release on Sundays (I believe Engage treats this as the first day of the week). The all day booking model allowed you to nominate a specific day for release. Can this please be added to the hourly booking model as well?

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  19. Fire Warden roles are often only valid in the site a person is trained to be a warden in. We need the ability to configure so that if a warden has a booking in a site they are not present in, then they will not show as a warden

    1 vote

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  20. Description:
    Currently, Local (site) Admins can view, edit, and delete all reports, although the report content itself is restricted to location‑specific data. To improve control and prevent unintended changes, we request the introduction of granular permissions for Local Admins.
    Requested Functionality:

    Separate permission levels for Local Admins:

    Read‑only
    Edit
    Delete

    Ability to assign these permissions individually or via role‑based configuration.

    Value:

    Increased security and reduced risk of accidental data loss
    More precise alignment with operational needs
    Clearer separation of responsibilities and improved data governance

    1 vote

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