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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1182 results found

  1. Would be nice if there´s a mobile app (iOS & Android) which is especially made for vendors workflow management, basically just the vendor dashboard as a mobile app.

    This would speed up the process of the booking workflow.

    10 votes

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    0 comments  ·  Mobile  ·  Admin →
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  2. At the moment we are having to give Vendors Location Administrator rights so they can update bookings.
    It would be good if there was a vendor level in the user permissions so that they are restricted to being only able to update facilities for which service group they belong (IE catering can only update catering items nothing else)

    We are also having to give Vendors location admin permissions for other locations as when a booking is connected they need this level of access so they can update their home location booking.
    The issue here is other locations do not want…

    14 votes

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  3. One of our sites is interested in providing a self-service option for visitors, via some form of computer/kiosk, so on arrival the visitor can enter their name, and host's name, have their photo taken and print a pass.

    Is this possible?

    10 votes

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  4. In the web application you will get detailed information (room picture, floor plan, equipment) when clicking on a room description within the advanced grid overview. Same behavior is expected in the "advanced grid" view of the Outlook Add-In.

    7 votes

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  5. Please get rid of the confusing time display - 04:00 pm helps no one - It would be better as a 24 hour clock, but if you can't do that, remove the leading 0 from the times.

    6 votes

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    1 comment  ·  Other  ·  Admin →
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  6. When setting up the screen profile, you can only set PIN required for End or Delete booking when Book is also set to PIN required.

    Pin required should be able to be switched off so anonymous bookings can be made on the screen by users. You should have the ability to then set PIN required for End or Delete so this prevents any user ending or deleting other users bookings.

    3 votes

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  7. Currently for managed bookings, when using the 'All' filter, a request that was approved and then updated shows the word 'New' in grey but we want it to be a different ‘new’ than the ‘new’ items that haven't been updated as these are more urgent and will stop users losing the room.

    As it is updated and was previously approved it needs to be actioned before it is missed.

    This view and filtering is of particular importance for managed and blind managed room requests. For companies with many requests in the queue with a busy estate of managed rooms this…

    8 votes

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  8. There is a new linked room symbol on the latest update. Can this be shown on the Vendor Dashboard also.

    7 votes

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  9. When a desk period is set to ‘weeks’, there is an option to ‘ignore weekends’. We would like this option to apply when the advance period is set to ‘days’ as well.

    16 votes

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  10. We would like a feature that we could set a limit on to block/suspend a user for X amount of days from booking appointments after they have X amount of no shows.

    Currently we have a 20% of meeting No Shows shown in the dashboard. We would like to advise users that if they have X no shows in an Y day period, hey will be automatically suspended or blocked from booking meetings for Z days. (X, Y & Z is configurable to admins within the Connect portal).

    This would promote a better respect behaviour to our meeting rooms and…

    7 votes

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  11. The Room Booking option in the Outlook Plugin should allow searching based on Date.

    There are instances when a meeting must be held in a specific room.

    Currently, if the room is unavailable, the user must toggle back to Outlook, update date\time and search again. There must be a better approach to finding the next available date.

    8 votes

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  12. In essence what it says in the title. It would help some with visual impairments if we could change the size of the font in screen profiles.

    13 votes

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  13. Excluding Saturdays and Sundays when catering items.

    All catering needs to be requested 24 hours in advance.The system thinks the weekend (Saturday & Sunday) are working days, so if you want to request catering for Monday, this can be done until Sunday morning instead of Friday morning. Is it possible to change it in the system

    9 votes

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  14. If room capacity is known (i.e. Exchange supports this attribute of a room mailbox) then add a feature to optionally show room capacity on screens. A small icon with capacity overlaid would suffice and not take up too much space on the screen.

    15 votes

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  15. We would like to be able to add a document as an attachment to a room booking.

    ,This document may contain information about the meeting or people that will be attending the meeting, etc.. We would want to be able to view the document online and be able to print out as well.

    16 votes

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  16. We use RFID cards for multiple systems - door security, badging to get our print outs at printers, etc. They all pull the badge information from AD or from the door security database. App makes us register every card again which is very annoying

    I would like the badges to auto enroll and sync from an AD attribute instead of having to be manually enrolled each time.

    10 votes

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  17. Hi,
    In the old version all the pending requests used to be in bright orange and were easy to identify looking at the booking grid. Since the update, we can only identify them by a little question mark on the top left.
    Can this be changed back to how it was before?
    Many thanks, Sabrina

    5 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  18. On the new look booking grid the whole of the host name is no longer displayed on bookings.
    The meeting title font is too big and the words are rather squashed and hard to see all details clearly.

    9 votes

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  19. The app uses Chrome tabs to launch the Mobile desk booking app and our request is- is there a scope of developing an app which uses Microsoft Edge browser to launch Desk and Room Booking.

    If Chrome is not installed on users mobile it will not launch as of now.

    8 votes

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    4 comments  ·  Mobile  ·  Admin →
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  20. The key objective is to get better visibility of where everyone is working

    Right now, one must log into the application and either start the booking process, or use the find a colleague option to see where folks are sitting. There is no simple quick view / link we can provide users with to see where people are sitting.

    Furthermore, once the map is loaded, you need to mouse over each location to see who is actually sitting in a specified location. We find out users constantly walking around trying to locate where people are sitting because the process of…

    9 votes

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