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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1070 results found

  1. The Number of guests per booking is limited to seat capacity – However we are able to add extra chairs to a booking therefore capacity increases – We are now unable to increase endless number of visitors as this will only reflect the number of guests in the booking – Global admin are allowed to manually input any number of visitors to a booking – Due to the way in which we operate we need ALL local admin and global admin to be able to manually enter visitor numbers .

    6 votes

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  2. All the Internal attendees should received email upon the arrival of external visitor.

    And, the current issue is that when receptions are moving rooms reservation, only the host and meeting requestor are receiving meeting updates.

    When a room is moved by the reception, all attendees should receive an Outlook appointment update in their calendar so they have the details about the new room reservations when opening their Outlook invitation.

    5 votes

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  3. When a user bookings multiple rooms only the primary room is showing (if it is part of a linked room booking) on the vendor dashboard and the web portal. All meeting rooms booked should be displayed.

    5 votes

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  4. We would like the HR feed to create new user accounts when only there is a new username (CommonID). Currently the HR feed creates new user account when there is a combination of new username and ADGUID. The current system by design is flawed as we have cases where people will be rehired and will have a new ADGUID but the same username (CommonID) hence creating duplicate user accounts. When a user has duplicate user accounts they will get errors and will not be able to complete bookings in the application. We currently have a non-ending effort to constantly clean-up…

    9 votes

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  5. Users should have the option to hide the bookings they have booked on behalf of others, and only view the Desks booked for them, and Rooms where they are the Host or Requestor, Currently, the Home/Today screens for users who frequently book on behalf of others (Assistants / Receptionists) are crowded and difficult to separate personal bookings and bookings for others.

    6 votes

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    Under Review  ·  1 comment  ·  Room Booking  ·  Admin →
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  6. When a room is booked and later requires amending, users are restricted to choosing a different room in the same location and group. Users are currently not able to change the current room booked to another room that is in a different location

    12 votes

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    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  7. Currently troubleshooting connect screens is not as easy as it could be.

    It would be great if we could sync connect V2 screens to the laptops to see screen logs files to identify and diagnose screen performance issues.

    8 votes

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  8. Back button to be added to the booking form on outlook add-in

    8 votes

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  9. e.g. Government ID (PAN/Aadhar) – should be a separate field and should be retrieved

    8 votes

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  10. The Time Out value needs to be removed from the Vendor Dashboard as monitoring this from a Video Wall, seeing a pop up every 5 mins asking to log back defeats the object of this purpose!

    4 votes

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  11. As one of the booking admin, I am in charge of approving 'managed rooms'.

    It would make my job easier if I could filter by location

    8 votes

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  12. When rooms are linked the report doesn't show both rooms. Just the primary room.

    20 votes

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    2 comments  ·  Reporting  ·  Admin →
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  13. As a user, it is easy to forget that the recurring meeting is about to finish. I would like a reminder of this so I can extend the series

    26 votes

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    Under Review  ·  1 comment  ·  Room Booking  ·  Admin →
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  14. Not able to view the booking when you look at the room bookings under 'Your Bookings' in web portal, the only option to edit or delete. Is it possible to add a view button?

    5 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  15. We have requirement to integrate Resource booking room booing facility with one of our Chat bot. Basically, we are looking for if we can take user data from chat bot and feed it to RB using API/web service to make booking on behalf of end users

    5 votes

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  16. Skill for Amazon Alexa to make in-room bookings and start/end/extend meetings.

    7 votes

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  17. An important safeguarding separate menu is required to prevent any accidental deletion of any locations or any rooms.

    6 votes

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  18. Linked rooms should have their own room attributes associated to the linked rooms, i.e. VCU. Would like the ability to attach photograph to the linked rooms as well.

    5 votes

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  19. 5 votes

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  20. This would be a simple report that would allow me to view bookings that have been cancelled or are 'yet to be approved'

    8 votes

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    1 comment  ·  Reporting  ·  Admin →
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