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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1159 results found

  1. I can Bulk-Upload users to the web portal, however I cannot update/delete users this way - e.g. when a RFID card changed, the user changed his/her name or a user has left the organization.
    So there is either an update/delete existing users missing (e.g. via a delete user flag) or a "bulk delete non-admins" button.

    6 votes

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  2. It would be good to have the ability to set a delete limit next to each service item.

    9 votes

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  3. Indicate the meeting title and date/time in the confirmation pop up when deleting a booking in the grid.

    It happens that admin right click on the wrong appointment in the advanced grid and delete the wrong booking.

    7 votes

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  4. Using the outlook plugin we should have the opportunity to copy a meeting which was held in the past and use it for a future appointment.

    Currently this is not possible

    9 votes

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  5. The number of licenses on an account / renewal date is currently not visible to customers. This is not desirable and has caused outages for us when there has been some error on adding new licenses to our account. We suggest this information should be visible on the Connect portal to assist with purchasing / licensing.

    8 votes

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  6. 8 votes

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  7. We are having this issue only when changes have been made to a booking with food/service items attached to it that are within the food/service item notice period. The validation of food/service item is triggering even though no changes have been made to food/service items

    Our users are also seeing an irrelevant error message (an error message about food/service item) when they change they are making is to the meeting title or attendees

    21 votes

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  8. Deliveries should be bookable as a serial date.

    5 votes

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  9. In app setup -> groups, the groups are listed in alphabetical order. When editing in app setup -> resources, this is not the case. Can the group list please be sorted there as well? Currently the order is their creation date.

    10 votes

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  10. To have the ability to configure the Dashboard so that columns can be removed if they are not required.

    11 votes

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  11. Vendors are logged out too fast, and when an iPad is displayed in a common area like a kitchen for instance, the user (Chef) may not always be around to refresh and re-login. There should be the possibility of determining up to an 8-hour period of time before logging out vendors.

    12 votes

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  12. When booking a recurring meeting with equipment - if one of the recurrences cannot be accommodated because the room is already booked - the list of alternative rooms includes those where the equipment it not allowed. if the user selects that room (maybe not realising) the booking is still saved, the equipment is not added but the user is not given any warning that the equipment hasn't been booked for that recurrence.

    For example, you can book a projector for Room 1 but not Room 2
    User makes a recurring booking for Room 1 with a projector.
    Condeco find the…

    9 votes

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  13. Currently in email confirmations for recurring bookings it only displays the original Booking ID but does include all recurring dates.

    As each booking has its own Booking ID it would be nice to include it next to each date of the recurring date.

    12 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  14. Our Security guards would like to have the possibility for a future visitor announcement (someone visiting SES next week - for example) that his Badge is Printed (tickbox).

    Another possibility would be to change both buttons, Collected / Break with a "Badge printed".

    4 votes

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  15. It would be really good to have a pop up at say 5 mins after your room booking has started to remind bookers to activate their room. Most of the time its PAs that book multiple rooms in any given day and this helpful reminder would be very useful :)

    6 votes

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  16. Incorporate survey after the meeting is over Staff should be able to provide the feedback about the room on the functionality of Projector, Plasma TV, Round Table, conference equipment, etc

    This will help IT to improve the user experience in these meeting rooms

    Example:
    1. Feedback Email / form to be sent our once the meeting is over.
    2, Feedback form hosted on Condeco screens at the end of the meeting.
    3. Web app sending the feedback form once the meeting is over.

    The idea is to gather information about the Meeting room usage and the overall experience of meeting…

    34 votes

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  17. Our users have asked if linked bookings could show as 'one' booking on summary page rather than individual bookings.

    This is especially useful for room bookings with varying services, catering and times. Being able see it under a single reference makes it easier for the team to manage.

    23 votes

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  18. API for design our own reports

    5 votes

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  19. In both the web and Outlook, (mobile) it would be helpful for the room image to be viewable in the search results, rather than having to click on a seperate icon to loan.

    5 votes

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    New Idea  ·  0 comments  ·  Room Booking  ·  Admin →
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  20. If the screen is not online (network issue for example), our users are not able to check in (auto bump), so the meeting should not be automatically ended. The resource's profile should be updated to no profile temporarily.

    26 votes

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