1217 results found
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Variable for short date in email templates
We have the problem, that many people are booking for other people like The Garden, the Gastro Team, PAs. As all of them don´t know, in which language the user is communicating, we have to adapt the English Template for German and English. That is working except for the date. Could you provide a short date variable? That would really fix the problem.
Request: Provide short date variable
6 votes -
Cost codes must be mapped on a location base
That is a must have. We have uploaded now 388 pages of coste codes just for one entity, with the onboarding of a new entity we will get +500 pages. We must map the cost codes to a location base, this is the only validation what we can do. We have to ensure, that users can use only valid cost codes for their entity. Otherwise they could also use a valid cost code from the USA, Singapore or Switzerland which we do not want.
Request: Mapping codes per location
6 votes -
Better visibility of changes to services
Need more visibility into what was changed for the booking, need to know if more services have been added to the booking, whether the time was changed or just the attendees rather than just that a change has happened.
6 votes -
Extend the option for filtering, searching and updating for services.
Feature Request: Extend the service page with filtering, searching and updating options.
The service item page is really a nightmare, we have know 59 pages of catering items, for some entities we will get 500 pieces for each of the 12 locations. We need options for searching, filtering and updating.
6 votes -
Select multiple cost codes per booking
Select mulitple cost codes for one booking. We have quite often the case, the mulitple departments want to share the costs of a booking. Therefore we need to option to select multiple coste codes for a booking.
Request: Select mulitple cost codes for a booking
6 votes -
Block out holiday dates for catering
Want to be able to select certain days or dates where catering cannot be ordered without needing to close the entire location. For example do not want people to be able to order catering during the Christmas holidays when vendors are not working without needing to close the whole location.
6 votes -
Web conferencing platforms info sync to booking summary
Implement a feature that automatically pulls any links from Web conferencing platforms (Teams, Webex, Zoom) into the Engage booking summary, when booking a room from the Engage Outlook addin. Would be helpful that our IT team have all that information automatically, instead of requesting users send that information separately.
5 votes -
Service items available for admin only and therefore invisible for normal users
That is also a really big problem. Even when you can make items not orderable for users, they are still visible. Which means, users see what is possible even when it´s just for C-Levels. For example, nobody needs to know, what the brunch for the C-Level costs. We had a really big escalation due to this.
Request: Make items "Admin only" orderable and therefore not visible for the user. Additional button next to "visible" "Visible Admin only"
5 votes -
Deeplink in Emails show Catering Items which the user cannot order
The deep link shows EVERYTHING what is available,even when you cannot order it, because cut-off time or notification time is over. This is connected to the escalation we had regarding C-Level items.
Request: Intelligent deep link.
5 votes -
Cost codes - select cost codes per drop down menu
We have uploaded over 388 PAGES of cost codes just for one entity. You have to know the correct cost code before you can ordering the catering. We believe a drop down menu is not the best way, but an intelligent field, which is showing you the cost codes when you enter something, might be more helpful.
User should be able to see the cost codes or to get some good suggestions.
5 votes -
User History - Extend level of details
Need to be able to see what changes were made to users and by who. More granular audit log or history for users is required.
6 votes -
Linkable rooms - identifier display on booking grid.
There would be great if we could identify linkable rooms on the booking grid. A symbol or something that shows which rooms can be linked. Some of our offices have multiple linkable rooms and we have to memorize them which some admins find it challenging.
3 votes -
Integration with Webex room devices
Meeting room devices have various sensors built into them including presence (physical people in the room), temperature, air quality and more. A native integration would bring loads of opportunity to Condeco users that have Webex units in rooms
4 votes -
Configurable Advance Booking Period for Personal Spaces
Currently, Personal Spaces can only be booked up to 5 weeks in advance. Introduce the ability for administrators to configure the maximum advance booking period on a per Workplace Type basis.
Administrators should be able to define booking windows using flexible units such as:
- Days
- Weeks
- Months
Examples:
- Desks: 4 weeks
- Lockers: 3 months
- Pool Vehicles: 12 months
This would allow organizations to align booking rules with the operational requirements of different resource types rather than applying a single limitation across all Personal Spaces.
Pain Point:
The current 5-week advance booking limit is insufficient for resources that require long-term planning,…2 votes -
Transparent splitting between user and Admin
Request: Admin must be able to see everything on the grid, while user won´t see this level of detail.
admins are working almost 95% on the booking grid / advanced booking grid. They reported a data privacy issue, because we had enabled for the booking grid host name, host email und the titel of the meeting. The problem is, if I´m turning this off, also the Admin will not see something. And sorry, clicking on each meeting is not smart especially in 2026. So we must need a grid view / advanced grid view for admins, where they still can…
5 votes -
Interactive Floorplan
The new feature where the floorplan can be zoomed in and out does not work well on small floorplans where scrolling down with the mouse was more useful than zooming in like it does now. We should have the option to revert it back to how it was.
2 votes -
Allow Catering Vendors to Reconcile Actual Consumption After Meeting Completion
The current workflow is fundamentally flawed because the people who know what was actually consumed (the catering providers) are unable to record this information, while the people who can modify the booking (end users and administrators) often do not know the final quantities used.
Problem Statement
Many organizations use Eptura catering and services bookings to order refreshments, meals, and other services alongside meeting room reservations.
Today, the workflow ends with the items that were originally ordered. However, in practice, actual consumption often differs from the requested quantities.Example:
- User books 10 bottles of water.
- Catering vendor delivers 10…2 votes -
Need the ability to have all meeting attendees to be sent to Visitor
Currently, attendees are only sent to Visitor when they are marked as External in the meeting invitation. However, there are scenarios where an employee who is not regularly on-site should still be registered in Visitor for check-in and site access purposes.
While marking the attendee as External will allow them to be sent to Visitor, this can be confusing for end users because they recognize the individual as an internal employee rather than an external visitor.
The feature request is to provide an option to default attendees to External for Visitor integration purposes, or otherwise allow internal attendees to be…
1 vote -
Guest Type Should be sent from Engage to Visitor
Currently, when a meeting is booked in Engage that includes external visitors, the visitor information is successfully sent to Visitor. However, the integration does not provide a way to specify the visitor type, such as Guest, Contractor, Vendor, or other categories.
As a result, organizations cannot leverage visitor-type-specific workflows and communications within Visitor, such as tailored notifications, instructions, or check-in processes. Instead, all visitors must follow the same communication workflow regardless of their classification.
The feature request is to enhance the Engage-to-Visitor integration to pass the visitor type during the booking process, allowing Visitor to apply the appropriate communication templates…
1 vote -
Multi-Day Meeting Support Between Engage and Visitor
Currently, when a non-recurring booking in Engage spans multiple days, the booking is not sent to Visitor, even when the Engage-to-Visitor integration is enabled. Single-day bookings are successfully passed to Visitor, but multi-day bookings are excluded.
The feature request is to have multi-day bookings processed through the integration in the same manner as single-day bookings, ensuring they are automatically created in Visitor whenever the Engage-to-Visitor integration is configured.
1 vote
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