1239 results found
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Vendor dependencies in Vendor item flow
We have the problem, that we have several items where more then one vendor needs to be involved. For example: pretzel, one Service needs to bake the pretzel and the kitchen needs to butter it, but when one of them is accepting the order, the other vendors doesn´t know that they must also do something. We need a flow for the items so that multiple vendors can perform actions against that item in the order.
6 votes -
More space for the view of locations and groups
The list view in the Webinterface is why to small of locations and groups. You can only see 3 locations/groups at once,
Request: Bigger field to see the entire Location name and more then three groups.
6 votes -
Vendor Emails
the vendors are getting way to many emails. We figured out, that they are added as default to "Change of Booking" and "Notification of cancellation" what is more likely for the user. So if you don´t know this, our vendors got the vendor email + the user email. This is leading to a big manuel effort to change all email templates
Request: Change the email templates and remove the vendor from the user templates
6 votes -
Variable for short date in email templates
We have the problem, that many people are booking for other people like The Garden, the Gastro Team, PAs. As all of them don´t know, in which language the user is communicating, we have to adapt the English Template for German and English. That is working except for the date. Could you provide a short date variable? That would really fix the problem.
Request: Provide short date variable
6 votes -
Cost codes must be mapped on a location base
That is a must have. We have uploaded now 388 pages of coste codes just for one entity, with the onboarding of a new entity we will get +500 pages. We must map the cost codes to a location base, this is the only validation what we can do. We have to ensure, that users can use only valid cost codes for their entity. Otherwise they could also use a valid cost code from the USA, Singapore or Switzerland which we do not want.
Request: Mapping codes per location
6 votes -
Better visibility of changes to services
Need more visibility into what was changed for the booking, need to know if more services have been added to the booking, whether the time was changed or just the attendees rather than just that a change has happened.
6 votes -
User History - Extend level of details
Need to be able to see what changes were made to users and by who. More granular audit log or history for users is required.
7 votes -
Extend the option for filtering, searching and updating for services.
Feature Request: Extend the service page with filtering, searching and updating options.
The service item page is really a nightmare, we have know 59 pages of catering items, for some entities we will get 500 pieces for each of the 12 locations. We need options for searching, filtering and updating.
6 votes -
Select multiple cost codes per booking
Select mulitple cost codes for one booking. We have quite often the case, the mulitple departments want to share the costs of a booking. Therefore we need to option to select multiple coste codes for a booking.
Request: Select mulitple cost codes for a booking
6 votes -
Block out holiday dates for catering
Want to be able to select certain days or dates where catering cannot be ordered without needing to close the entire location. For example do not want people to be able to order catering during the Christmas holidays when vendors are not working without needing to close the whole location.
6 votes -
Web conferencing platforms info sync to booking summary
Implement a feature that automatically pulls any links from Web conferencing platforms (Teams, Webex, Zoom) into the Engage booking summary, when booking a room from the Engage Outlook addin. Would be helpful that our IT team have all that information automatically, instead of requesting users send that information separately.
5 votes -
cheryl.savage@allenovery.com
As an administrator, it would be extremely helpful to have the ability to book a desk on behalf of someone visiting from another office within the firm, with these bookings displayed in a different colour. This would provide an at-a-glance view of where visitors from other offices are seated, without the need to search for individual names.
Currently, we advise offices to use the "External" booking type as a workaround, but this is not an ideal solution. With the increasing number of inter-office visitors, greater visibility would improve the user experience and make it much easier to identify visiting colleagues.
…
2 votes -
Service items available for admin only and therefore invisible for normal users
That is also a really big problem. Even when you can make items not orderable for users, they are still visible. Which means, users see what is possible even when it´s just for C-Levels. For example, nobody needs to know, what the brunch for the C-Level costs. We had a really big escalation due to this.
Request: Make items "Admin only" orderable and therefore not visible for the user. Additional button next to "visible" "Visible Admin only"
5 votes -
Deeplink in Emails show Catering Items which the user cannot order
The deep link shows EVERYTHING what is available,even when you cannot order it, because cut-off time or notification time is over. This is connected to the escalation we had regarding C-Level items.
Request: Intelligent deep link.
5 votes -
Cost codes - select cost codes per drop down menu
We have uploaded over 388 PAGES of cost codes just for one entity. You have to know the correct cost code before you can ordering the catering. We believe a drop down menu is not the best way, but an intelligent field, which is showing you the cost codes when you enter something, might be more helpful.
User should be able to see the cost codes or to get some good suggestions.
5 votes -
Transparent splitting between user and Admin
Request: Admin must be able to see everything on the grid, while user won´t see this level of detail.
admins are working almost 95% on the booking grid / advanced booking grid. They reported a data privacy issue, because we had enabled for the booking grid host name, host email und the titel of the meeting. The problem is, if I´m turning this off, also the Admin will not see something. And sorry, clicking on each meeting is not smart especially in 2026. So we must need a grid view / advanced grid view for admins, where they still can…
6 votes -
Linkable rooms - identifier display on booking grid.
There would be great if we could identify linkable rooms on the booking grid. A symbol or something that shows which rooms can be linked. Some of our offices have multiple linkable rooms and we have to memorize them which some admins find it challenging.
3 votes -
Integration with Webex room devices
Meeting room devices have various sensors built into them including presence (physical people in the room), temperature, air quality and more. A native integration would bring loads of opportunity to Condeco users that have Webex units in rooms
4 votes -
Configurable Advance Booking Period for Personal Spaces
Currently, Personal Spaces can only be booked up to 5 weeks in advance. Introduce the ability for administrators to configure the maximum advance booking period on a per Workplace Type basis.
Administrators should be able to define booking windows using flexible units such as:
- Days
- Weeks
- Months
Examples:
- Desks: 4 weeks
- Lockers: 3 months
- Pool Vehicles: 12 months
This would allow organizations to align booking rules with the operational requirements of different resource types rather than applying a single limitation across all Personal Spaces.
Pain Point:
The current 5-week advance booking limit is insufficient for resources that require long-term planning,…2 votes -
API Access to Key Worker Roles
Organizations require a consolidated view of Key Worker role assignments across their entire workplace portfolio.
Currently, locating Key Workers requires navigating individual floorplans, making it difficult to quickly identify responsible personnel across multiple buildings and floors.
Requested Enhancement
Provide an API endpoint that exposes Key Worker role assignments from Eptura Engage, enabling integration with internal workplace and facilities management tools.Desired Data Elements
- User Name
- Email Address
- Key Worker Role Type
- Building
- Floor
- Workspace / Location
- Presence/Availability Status (where available)Business Value
- Single view of all Key Workers across buildings and floors.…2 votes
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