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Eptura Engage

Eptura Engage


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1028 results found

  1. We have an issue when a board meeting is going on. We need to create a floating group for 30 people and assign a QR code to each floating desk. We keep it in the book for users to scan. This is very urgent, as we have a board meeting scheduled for the upcoming week. This security concern is for safety reasons.

    We have around 50 desks in the office, and for the board meeting, so many people are coming to the office or the annual function, we would like to have a command QR code that can scan more…

    1 vote

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    1 comment  ·  Desk Booking  ·  Admin →
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  2. Could columns be re-order to have the Meeting Room column (Location) directly after the Date/Time of the meeting to avoid scrolling to the end of each line + full visibility of the location details to avoid hovering over for full room details.
    The column order would be on the line of: Time – Meeting – Location – Booking VC/ID – Status - Host – WorkSpace

    1 vote

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  3. Current API allows the fetching of Eptura Profile ID based on passthrough of Email Address Attribute. We would like to pass across our unique employee identifier code (BRID) in place of Email Address to fetch the Eptura Profile ID for a variety of reasons where Email Address may not be matching, such as change of business entity, users changing their last name or rejoining the business etc. whereby email changes have API returning two different user records — one active and one historical and consequently cannot match the user returning in with error.

    1 vote

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  4. Dear Condeco Epture Team,

    I am writing to request the addition of a new feature to the Device Hub.

    Feature Request:
    Please add the ability to restart V2 Android screens in bulk, regardless of their floor location.

    Current Limitation:
    At present, the bulk restart option is only available for devices located on the same floor. We must first select a specific floor, after which the “Restart all X devices” option appears, allowing us to restart only the devices associated with that floor.

    It would be highly beneficial to have the ability to perform a bulk restart across multiple floors or…

    1 vote

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  5. Please add desk type (eg bookable, flexi, fixed) to the standard resource report. We report utilisation for each desk type.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  6. RE the recent change of not giving users access to booking details that occurred more than 30 days in the past, it feels like Condeco is introducing unnecessary barriers to user performance. We shouldn’t need to run reports every time we need to access past bookings information. We are going backwards with this change. All information should remain easily accessible to users. Condeco says this is 'to improve performance', but I can guarantee this is not for the users benefit at all. We deal with 5000+ bookings per month. Accessing past booking details is crucial for our daily operations. For…

    17 votes

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    Thank you for your feedback on this matter. The recent changes were implemented to enhance the application's performance, and we've observed significant improvements in both response time and overall speed. However, we recognize that some data previously accessible through the Booking form is not visible in the Booking Summary. We are working to enhance the Booking Summary to display all relevant meeting data so that past bookings can be replicated without the need to use the 'Reports' section of Condeco.


    We'd would also like to highlight that it is still possible to view bookings on the Booking Grid and use the 'Copy' function to replicate the meeting at a future date.

  7. Should be able to search a room name to see where it is located in the building.

    1 vote

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  8. Would like to have the option to have a message show up when someone tries to book a Restricted resource letting them know who to contact for reservations.

    3 votes

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  9. Add a feature that allows meeting rooms to send a summary notification to selected recipients, such as the admin team, either at the start of the day or at a set time before a scheduled meeting.

    Purpose:
    To keep the admin team informed and prepared for upcoming meetings.

    Key Features:
    - Users can nominate individuals or groups (e.g. admin team, assistants, IT support).
    - Notification Timing:
    Start of day (e.g. 8:00 AM)
    Set time before each meeting (e.g. 1 hour prior)
    - Summary of meeting, including time, name, notes and requirements.

    Delivery Options:
    saEmail, Teams message, or mobile app notification

    1 vote

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  10. Hello,

    I have noticed that users are often confused when booking via the mobile app.

    In some cases, they are unable to find available offices because they do not realise they need to manually change the workspace type to “Office” on the initial booking screen to see office spaces.

    Unlike the desktop version, which defaults to “Any workspace,” the mobile app requires users to select a specific type before searching.

    Would it be possible to implement a similar default setting on the mobile app to help reduce confusion?

    1 vote

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  11. Different colour for booked tables with dogs.

    Add another question when booking a table that allows you to also check in your dog. Colleagues can see which table has been booked (grey) and which person has also brought their dog to work (e.g. yellow).
    This would be very helpful for people who are afraid of dogs or have allergies and want to stay away from tables with dogs.

    39 votes

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  12. I would like to formally request the implementation of email notifications for booking creation, Modification and deletion events performed via the Engage Outlook Add-in. This functionality is currently available and working as expected within the Enterprise platform for managing meetings. However, it is not presently supported in the Outlook Add-in due to the existing system design. Aligning the Outlook Add-in with Enterprise in this regard would enhance consistency and improve user experience.

    2 votes

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  13. An admin should be able to add a delay in the camera so that it doesn't start scanning whichever qr it locates first.

    So in order for the user to have enough time to point to the correct qr code and then for the camera to scan it there should an option for adding a certain delay.

    1 vote

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  14. Currently, maximum booking duration for meeting rooms are enabled for group. However, Admins are unable to override this rule and this is causing issues as sometimes there are uers that needed the room for valid reasons. Please get this override rule enabled soonest so that it can help in our daily operations.

    3 votes

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  15. Allow Team booking for Hourly Personal Spaces. Currently this feature is only available for all day personal space bookings. We like the functionality of hourly booking and have migrated our spaces to this but do not have the Team booking functionality.

    2 votes

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  16. Currently you can only edit a booking within the last 30 days, Running reports at the beginning of the month for the previous month then doesn't have the data required on all bookings, this needs to be extended to a minimum of 45 days.

    5 votes

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  17. We noticed that the ability to edit team days, such as adding or removing colleagues, is missing. Currently, we have to cancel and re-book team days. Could the ability to edit team days be added please? many thanks

    2 votes

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  18. To have the function to set be able to set individual room panel's as private so that these can not be booked, as currently booking the room out for a period of time is the only option there is.

    1 vote

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  19. Would be great if there is more customisation available with the email notifications. Would be great to add our own logo.

    1 vote

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  20. I think it would be useful to be able to populate your own Teams Call details into the booking form so that Engage informs the Teams enabled room of the meeting Details and not create new credentials.

    For example if i have a meeting in my diary that is recurring with a Dial-In information for Teams. I decide actually we shall all attend onsite. What would be good is to book the room and pre-populate the booking with the call details i already have for my meeting.

    Otherwise when i book Engage and it books the device it will create…

    1 vote

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    0 comments  ·  Room Booking  ·  Admin →
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