1182 results found
-
Deeplink in Emails show Catering Items which the user cannot order
The deep link shows EVERYTHING what is available,even when you cannot order it, because cut-off time or notification time is over. This is connected to the escalation we had regarding C-Level items.
Request: Intelligent deep link.
5 votes -
Cost codes - select cost codes per drop down menu
We have uploaded over 388 PAGES of cost codes just for one entity. You have to know the correct cost code before you can ordering the catering. We believe a drop down menu is not the best way, but an intelligent field, which is showing you the cost codes when you enter something, might be more helpful.
User should be able to see the cost codes or to get some good suggestions.
5 votes -
User History - Extend level of details
Need to be able to see what changes were made to users and by who. More granular audit log or history for users is required.
6 votes -
Linkable rooms - identifier display on booking grid.
There would be great if we could identify linkable rooms on the booking grid. A symbol or something that shows which rooms can be linked. Some of our offices have multiple linkable rooms and we have to memorize them which some admins find it challenging.
3 votes -
Integration with Webex room devices
Meeting room devices have various sensors built into them including presence (physical people in the room), temperature, air quality and more. A native integration would bring loads of opportunity to Condeco users that have Webex units in rooms
4 votes -
Transparent splitting between user and Admin
Request: Admin must be able to see everything on the grid, while user won´t see this level of detail.
admins are working almost 95% on the booking grid / advanced booking grid. They reported a data privacy issue, because we had enabled for the booking grid host name, host email und the titel of the meeting. The problem is, if I´m turning this off, also the Admin will not see something. And sorry, clicking on each meeting is not smart especially in 2026. So we must need a grid view / advanced grid view for admins, where they still can…
5 votes -
Interactive Floorplan
The new feature where the floorplan can be zoomed in and out does not work well on small floorplans where scrolling down with the mouse was more useful than zooming in like it does now. We should have the option to revert it back to how it was.
2 votes -
Three letters for names
It would be great to have 3 letters instead of only 2 for the abbrevation of our names. We are so many people here, the initials of our names are not unique anymore and lead to confusion.
7 votes -
EDIT functionality for "Team days"
Currently, there is no way to add or remove colleagues from a Team Day without canceling the entire event. On high-traffic days, this is risky as we often lose the desks to others before we can re-book.
Please add an "Edit" function for Team Days to allow attendee such changes without losing the existing area reservation. TYIA5 votes -
Home page
Feedback from customer:
Language translation (German) not accurate. for example: "Booking Grid" > is translated into "Overview".
Also the office/remote availabilty view does not reflect the availabililty properly when a fixed desk is released.
They have tio adjust each manually.
2 votes -
Support for more complex working patterns
Can the booking parameters be upgraded to allow monthly and weekly constraints within the same rule? For instance:
The ability to offer 20 booking slots in a 4 week period (10 days every 4 week) but we don’t want users to be able to book any more than 3 days (6 slots) in a week.2 votes -
Submit Support Ticket Directly from Panel / Device Hub
Problem
When a panel fails, admins must:
Identify panel
Gather logs
Gather room information
Navigate to Support portal
Manually submit ticketThis creates:
30–60 minutes of overhead
Potential days of back-and-forthBain referenced Neat as an example of best practice.
Neat allows:
Ticket submission from panel
Ticket submission from cloud portal
Automatic device metadata inclusionBain views this as a major usability differentiator.
Requested enhancement:
Add:“Report Issue / Open Support Case” option
From:
Panel admin screen
Device Hub / Connect portalAutomatically attach:
Device ID
Location
Logs
Firmware
Authentication contextBusiness Value:
- Faster issue resolution
- Reduced troubleshooting…2 votes -
The live analytics data should have an option to see the entire service.
The new live analytics feature is nice. Unfortunately, the data it gives is terribly limited due to the inability to report on groups, departments, profiles, or the entire service.
Adding the ability to see more than a country and location is essential to understanding the viability and engagement of the platform.
1 vote -
Remove outlook invite for managed rooms when a request is rejected by Admin
Feature Request to remove outlook invite for managed rooms when a request is rejected by admins
1 vote -
Can you please add the room book duration in dashboard device hub also arrange to make the report for 90 and 180 days.
Can you please add the room book duration in dashboard device hub also arrange to make the report for 90 and 180 days.
This is required to the management to know the room availability and user list to reduce the consumption.1 vote -
reminder
Client has requested for more control over the reminder emails. We need to be able to send multiple, customizable, reminders. In this case the reminders are required 24hours prior and 30min prior to booking start time.
Understanding the ICS feature has been added, this would be in addition.1 vote -
Allow Visitor (Proxyclick) to find a visitor profile without an e-mail address
Currently if you add a visitor to a meeting in Engage and do not specify an e-mail address, a duplicate profile is created in Visitor (Proxyclick). We will end up with hundreds of versions of the same visitor this way.
Example here of choosing a visitor, and then their profile duplicating.
1 vote -
Send booking OR cancellation emails when made via API
Configure Engage for sending emails for bookings or cancellations made via API.
The engineering team has confirmed that currently the booking confirmation emails are not triggered when the booking is created through the admin API.
2 votes -
Export of Role report
When exporting a roles report, each role should be in its own column. At present it merges into a single cell which takes time to amend for quick reporting.
1 vote -
Visitor Badge Reprint from Kiosk, Tablet and Dashboard
Enable reception teams to reprint a visitor badge without requiring the visitor to be checked out and checked back in, or needing to access a workstation-connected printer. Add a"Reprint Badge" option within the Visitor dashboard and kiosk/tablet experience that reprints the most recent badge while maintaining the visitor's existing check-in status.
This would reduce reception processing time, improve the visitor experience, eliminate duplicate check-ins, and remove reliance on manual workarounds and additional hardware. This is particularly valuable for high-volume visitor environments where lost, damaged, or failed badge prints can occur regularly.1 vote
- Don't see your idea?