1041 results found
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Make Proxyclick / Visitor fields available on Outlook add-in
With the existing Outlook add-in, we have only the option to add the company name for a visitor on the drop down.
It would be helpful to have the "Visitor Type", "Comment for reception" and the own created custom fields per visitor listed on the drop down.1 vote -
Définition d'une période d'ouverture à la réservation des salles plus poussée
Il est actuellement possible de définir une période d'ouverture à la réservation des salles au niveau du groupe avec une date de début et une date de fin dans la journée.
Il serait intéressant de pouvoir paramétrer une ou plusieurs périodes de blocage dans la journée.
A minima, une pause méridienne.1 vote -
HID iCLASS SEOS card Compatibility
Current Engage v2/v3 screens cannot reliably read SEOS PACS IDs, creating operational challenges. SEOS cards use dynamic UIDs and advanced cryptography, requiring updates to detection and authentication logic.
1 vote -
We want to know whether desk bump email notification can be sent to users prior 15 minutes if in case desk bump by user.
We want to know whether desk bump email notification can be sent to users prior 15 minutes if in case desk bump by user.
1 vote -
Food Service Cut-off time
The catering cut-off time should be limited to Monday-to-Friday business days only. The current 7-day cut-off is impractical for the business and is creating challenges for reporting and delivering efficient service.
5 votes -
Allow admins to prevent users from updating their email address in their profile
We use SSO although one of our users managed to change her email address in her profile to her personal email address. She then reported that things "weren't working properly" - the SSO continued to work but she reported that her notifications were going to the "wrong" email address and didn't know what. She also didn't know that she'd changed the email address.
From an admin perspective it would be beneficial to be able to lock this down so that individuals can't change the email address and cause support issued.
1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Automatic release of fixed desks by weekday as an admin rule
Enable a rule that automatically releases fixed desks reserved for senior executives when they are not in use, so these desks become bookable by other users on those days. This ensures that senior executives always have guaranteed desks on the days they are on-site, while maximising utilisation by making the same desks available to everyone on the remaining days of the week.
1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Improve QR Code Desk-Booking Error Messages and Booking Logic
Currently, the system displays a generic error message when a user scans a QR code to book a workspace but already has an active booking. This creates confusion and leads to unnecessary support tickets, as the message looks like a technical fault and provides no clear guidance.
Current Situation:User scans a QR code to book a workspace.
If an active booking already exists, a generic error message appears without explanation or options.Problem:
Users do not understand why the booking fails.
No clear instructions or alternatives are provided → frustration and increased support workload.Proposed Enhancement:
Preferred Solution:
Display…1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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End of reservation reminder
Send an email/notification 10 minutes before reservation is completed. This will remind them that they need to wrap up for the day, so the next reservation does not have to wait or "fight" for their booked workstation.
1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Catering Cost Display Limitation
Please note that catering service costs cannot be individually hidden at this time due to current system design. All catering details—including itemized costs and totals—are included by default in the booking email.We kindly request that the ability to hide or customize catering costs in the email notifications be considered for future development, as this functionality would support more flexible and user-specific communication needs.
2 votes -
Desk/meeting cancellation alerts to employees wanting to make a booking
It would be useful if users could create an alert whereby when a member of staff cancels a desk, employees who have activated a cancellation alert can book that desk on a first come first served basis.
It is not an uncommon theme for some teams to meet their 2 day PW office days but are are sat on opposite sides of the room or different floors. In some cases, staff select different days than their team to meet the obligation, disrupting productivity.
2 votes -
Turn off status globally for all users
We recently started using our HR system to log whereabouts ie working in the office, remotely etc. We've had some questions from our users on whether we can turn off the status tab that shows on the home screen in Eptura Engage - as it led them to be confused as it doesn't match what their status shows in our HR system.
It would be good to have a way for us to turn this off on a global level so no users see that status tab on the homescreen.
1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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I would like to request the inclusion of vendor services functionality in the Eptura Outlook Add-in, comparable to what is currently availab
I would like to request the inclusion of vendor services functionality in the Eptura Outlook Add-in, comparable to what is currently available in the web application when submitting a new reservation. Specifically, features such as Attendees, Food Service, and Equipment should be supported within the Outlook Add-in to ensure a consistent and comprehensive booking experience across platforms.
2 votes -
Booking confirmation email customization
Add the ability to customise the Add Services auto-generated email when booking a room via the Outlook add-on.
Also, enable booking confirmation emails to be sent when booking via the Outlook Add-on
3 votes -
"Vendors" must be available for Location Admins too!
The "Vendor" menu is currently not available to other admins, which is really impacting our life. They should have the option to manage vendors by themselves, grant access, create new ones and even update their responsibilities.
Please update this function, so that location admins can also update vendors!
1 voteThank you for sharing your idea! Our team will review it as part of our regular evaluation process. To ensure the best visibility, we may combine your idea with similar submissions for additional comments and voting from our customer community.
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Order Catering: Set "Catering (All Items) as standard instead of "Please select"
If you are ordering catering at the moment, you always have to click twice per item. First the group you want to have and afterwards the item itself.
Instead of having as default "Please select" please set "Catering (All Items) as default, that would eliminate in 80% of the bookings the second click and would be much more efficient.
We have locations where we have 95% catering in all meetings - let´s make the order process easier!1 voteThank you for sharing your idea! Our team will review it as part of our regular evaluation process. To ensure the best visibility, we may combine your idea with similar submissions for additional comments and voting from our customer community.
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Translate Service Items
Currently it´s not possible to translate service items like Catering, Equipment etc. to different languages. Please offer the possibility to translate service items too! We have many locations which are dealing with at least two languages, so we have to bring this option also to the service part. This is really crucial for us!
1 voteThank you for sharing your idea! Our team will review it as part of our regular evaluation process. To ensure the best visibility, we may combine your idea with similar submissions for additional comments and voting from our customer community.
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Allow Team Day bookings to be booked before bookings open for all users.
Allow Team Day bookings to be booked before bookings open for all users. Please allow Team Day bookings to open 1 week before bookings for all users. Our users are in the habit of booking desks as soon as the booking week opens, so it is difficult to get desks for teams to sit together using the teams day feature. If teams days were able to be booked a few days before the grid opens to all users, it would be very beneficial and allow teams to sit together on their team days.
3 votes -
show room capacity on screens
If room capacity is known (i.e. Exchange supports this attribute of a room mailbox) then add a feature to optionally show room capacity on screens. A small icon with capacity overlaid would suffice and not take up too much space on the screen.
This suggestion was created in 2022 on the old UserVoice platform and had already 22 votes.
2 votes -
We have an issue when a board meeting is going on. We need to create a floating group for 30 people and assign a QR code to each floating de
We have an issue when a board meeting is going on. We need to create a floating group for 30 people and assign a QR code to each floating desk. We keep it in the book for users to scan. This is very urgent, as we have a board meeting scheduled for the upcoming week. This security concern is for safety reasons.
We have around 50 desks in the office, and for the board meeting, so many people are coming to the office or the annual function, we would like to have a command QR code that can scan more…
1 vote
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