1217 results found
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Catering notice period to take account of weekends
The notice period for catering should take account of weekends to prevent orders to be made on a Friday for a monday morning.
1 vote -
Linked meeting spaces in mobile app
Please add the ability to book linked meeting spaces in the mobile app. This is a very useful feature and it is jarring as a customer experience that you cannot use the same functionality in the mobile app as you can in the web version.
1 vote -
Password Controls
Please can you restore the password controls which currently exist in the legacy Eptura solution into Platform. This is required as we have external businesses sometimes booking our rooms.
1 vote -
Three letters for names
It would be great to have 3 letters instead of only 2 for the abbrevation of our names. We are so many people here, the initials of our names are not unique anymore and lead to confusion.
7 votes -
EDIT functionality for "Team days"
Currently, there is no way to add or remove colleagues from a Team Day without canceling the entire event. On high-traffic days, this is risky as we often lose the desks to others before we can re-book.
Please add an "Edit" function for Team Days to allow attendee such changes without losing the existing area reservation. TYIA5 votes -
Check in on Mobile for Desks booked for others
When I book a desk for someone else I don't have the option to check them in from the mobile app only from the web. Can this be added
1 vote -
maximise cancelation
I regularly receive requests for rooms that are already booked. It would be useful to have an option that allows a secondary booking request to be added to a room in case the original booking is cancelled within a specified timeframe. If a cancellation occurs, the secondary requester could be automatically notified and given a set period to accept the newly available slot before it is released for others to book.option
1 vote -
cheryl.savage@allenovery.com
M365 Integration
As a Global Admin it would be useful to have the capability to disable the feature flag for basic users so the it doesn't automatically check the 'Add to Outlook calendar'.
This feature is currently only available to switch off for admins only.
This feature would be helpful to eliminate the risk of emails going out to external contacts.
2 votes -
Enable proximity-based check-in using WLAN and extend geofence.
We received user complaints that the auto check-in is not stable. All settings on the phone have been checked. It works but not always. User suggests that geofence is not broad enough (250M) and the proximity detection does not work on WLAN.
1 vote -
Home page
Feedback from customer:
Language translation (German) not accurate. for example: "Booking Grid" > is translated into "Overview".
Also the office/remote availabilty view does not reflect the availabililty properly when a fixed desk is released.
They have tio adjust each manually.
2 votes -
To be able to check in room users
We have a high demand for clinic rooms, and we would like to be able to see in a report that services are using the rooms. Currently we have a lot of users not turning up as they should and we are not informed of any changes, causing empty rooms that could of been released for ad-hocs. Being able to check them in as they turn up will benefit an audit.
1 vote -
Enhanced Booking Grid Views for Personal Spaces
Expand the Booking Grid capabilities for Personal Spaces to provide similar flexibility and visibility options currently available for Meeting Spaces.
Requested enhancements include:
- Configurable display options for both daily and hourly Personal Spaces
- Ability to switch between 12-hour and 24-hour time formats
- Weekly view in addition to the current daily view
- Additional grid layout and display configuration options
- Greater consistency between Personal Space and Meeting Space booking experiencesThe goal is not necessarily to expose more booking fields, but to provide more flexible viewing and navigation options that help users better understand resource availability.
Pain…
1 vote -
Internal-Only Meeting Spaces
Provide administrators with the ability to designate specific meeting spaces as Internal-Only.
When a room is configured as Internal-Only, the system should identify bookings that include external attendees and allow organizations to enforce a configurable policy, such as:
- Block the booking
- Display a warning message
- Require an approval workflow
This would enable organizations to reserve specific spaces, such as Think Tanks, Collaboration Rooms, Strategy Rooms, or Innovation Spaces, exclusively for internal meetings.
Pain Point:
Organizations cannot currently distinguish between rooms intended exclusively for internal collaboration and rooms suitable for meetings with external visitors.This limits governance options and may impact…
1 vote -
Allow Setup Time Values Greater Than 99 Minutes
Currently, the setup time field for services is limited to a maximum of 99 minutes. We have business requirements where certain services require longer preparation times, such as 150 minutes or more.
We would like to request an enhancement to allow three-digit values in the setup time field, enabling administrators to configure setup times exceeding 99 minutes when needed.
This enhancement would provide greater flexibility in managing services with longer setup requirements and better support a wider range of operational scenarios.
1 vote -
API Access to Key Worker Roles
Organizations require a consolidated view of Key Worker role assignments across their entire workplace portfolio.
Currently, locating Key Workers requires navigating individual floorplans, making it difficult to quickly identify responsible personnel across multiple buildings and floors.
Requested Enhancement
Provide an API endpoint that exposes Key Worker role assignments from Eptura Engage, enabling integration with internal workplace and facilities management tools.Desired Data Elements
- User Name
- Email Address
- Key Worker Role Type
- Building
- Floor
- Workspace / Location
- Presence/Availability Status (where available)Business Value
- Single view of all Key Workers across buildings and floors.…1 vote -
Custom NTP server configuration in bulk before screen activation
Currently the NTP server can only be configured on the screen after activation. The client has requested a functionality to centrally configure NTP server for the required screens instead of configuring it one by one after device activation.
1 vote -
Consolidated Multi-Day Event Reports in Eptura Engage (Condeco)
Problem:
Multi-day event reports in Eptura Engage generate excessive pages and distribute event details across multiple, non-intuitive pages, making reports difficult to review and use operationally. Existing reporting options do not adequately support all required event order details.Proposed Solution:
Introduce a Consolidated Multi-Day Event Report that displays common event information once and summarizes all event dates, times, rooms, and day-specific exceptions in a single streamlined report.Benefits:
Reduces report length and duplicate information.
Improves readability and user experience.
Streamlines event planning and operational execution.
Reduces reliance on custom reports or Data Lake solutions for standard reporting needs.
Desired Outcome:…1 vote -
Add ability for administrators to configure resource icon sizes on floor plans.
For organizations with large floor plans and a high density of desks, the current icon sizing can make the map difficult to navigate and visually overwhelming. Allowing icon sizes to be adjusted would improve usability and visibility while maintaining the integrity of the full floor plan view.
Users could then zoom into specific areas as needed to make their desk selection, rather than having oversized icons dominate the layout or small icons become difficult to locate.
This enhancement would directly support our use case of 300+ shift desks on a single floor, making desk booking more intuitive and improving the…
1 vote -
Support Multi-Factor Authentication (MFA) for Admin Users Accessing Eptura Engage via Local Login
Customers using SSO authentication can still access Eptura Engage through the direct local login page. While this alternative authentication path may be required for operational reasons, it creates a potential security concern as SSO controls are bypassed when local credentials are used.
Requested Enhancement
Provide the ability to enforce Multi-Factor Authentication (MFA) for users authenticating through the standard Eptura Engage login page, particularly for administrative accounts.Possible configuration options:
- Enable MFA for all local login users.
- Enable MFA specifically for users with administrative privileges.
- Allow tenant-level configuration of MFA enforcement policies.Business Value
Reduces security risk associated…1 vote -
notification
Looking for the ability to set up multiple notification booking reminder emails. ie ability to send a reminder a day ahead, 6 hours prior, half hour prior etc. Allow admin to configure when notifications should be sent.
1 vote
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