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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1239 results found

  1. It would be beneficial to have an Advanced Booking Grid feature available for desk bookings .

    Currently users have to select each individual group to view its corresponding booking grid. Having the ability to access all applicable groups directly from the advanced booking grid would streamline the process, improve efficiently , and eliminate the need to select each group individually to via availability.

    1 vote

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  2. Add QR code on the room screen for Book or Check-In

    Printed QR codes are not a very sustainable solution, and aesthetically unappealing. Most other space management providers support this capability.

    1 vote

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  3. Currently the NTP server can only be configured on the screen after activation. The client has requested a functionality to centrally configure NTP server for the required screens instead of configuring it one by one after device activation.

    2 votes

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  4. We are experiencing that the Notes functionality does not always capture allergens and dietary requirements in a good way. We would like to make it easier for users to remember to take action and also be able to provide better options to select requirements. I dont have a specific solution in mind but it would be great if end users could select the requirements and made sure it reflected on correct catering item etc instead of having them to write notes.

    1 vote

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    0 comments  ·  Room Booking  ·  Admin →
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  5. Users roles (first aid, fire marshal) can only been seen if they book a bookable desk not if they have an assigned desk. It would be helpful if it was also visible for assigned desk users.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  6. Users roles (first aid, fire marshal) can only been seen if they book a bookable desk not if they have an assigned desk. It would be helpful if it was also visible for assigned desk users.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  7. When Global Admins need to update desk allocations or resource attributes, they currently have to navigate to the Resources area and edit each resource individually. When managing multiple desks, it can be difficult to remember the exact location of each desk, requiring the admin to repeatedly switch between the floorplan and resource configuration.

    This creates a time-consuming and frustrating workflow, particularly in environments where desks are frequently reassigned or their attributes need to be updated.

    Requested enhancement:
    Allow Global Admins to manage a desk/resource directly from the floorplan.

    When a Global Admin clicks on a desk/resource on the floorplan, provide…

    1 vote

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  8. For example a single Meeting Space resource can be configured to be, Conference (20), Classroom (15), or Standing (45). However, since the current system only allow uploading of one image, therefore it would have to be either the default style image or as a workaround, a customized image which combined the three different styles.

    1 vote

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  9. The new feature where the floorplan can be zoomed in and out does not work well on small floorplans where scrolling down with the mouse was more useful than zooming in like it does now. We should have the option to revert it back to how it was.

    2 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  10. It would be great if Engage Mobile would respect the logical booking hierarchy of Group → Workspace Type, because showing Workspace Type first creates seemingly duplicate options and hides the important Hourly vs. All-Day distinction until after the user has already made a selection.

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  11. On the mobile app, if you are booking a desk for the future it auto selects the current day. if you are booking after 10.30, this means you are automatically checked into the desk even if this was done in error. Please can the auto select function be disabled, or, a pop up added to notify the booker that the current day is included in the selection.

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  12. on the Engage report 'Desks Allocated to People' please can you add the below to the field selection. 'how did they check-in' & 'checked in by'. there is a booked by field but knowing how they were checked in and by who would also be beneficial.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  13. Change the colours of the concierge tiles and announcement features to cater to different events, announcements and updates

    1 vote

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    0 comments  ·  Widget  ·  Admin →
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  14. Currently only Global Admins can view the Analytic reports in Engage. Our managers would like to be able to view these. Can you please create an "Analytics Viewing" group so we an add managers to this so they can view analytics please?

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  15. introduce a warning as soon as a second user opens a booking that is already being edited

    1 vote

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    0 comments  ·  Room Booking  ·  Admin →
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  16. The current workflow is fundamentally flawed because the people who know what was actually consumed (the catering providers) are unable to record this information, while the people who can modify the booking (end users and administrators) often do not know the final quantities used.

    Problem Statement

    Many organizations use Eptura catering and services bookings to order refreshments, meals, and other services alongside meeting room reservations.
    Today, the workflow ends with the items that were originally ordered. However, in practice, actual consumption often differs from the requested quantities.

    Example:
    - User books 10 bottles of water.
    - Catering vendor delivers 10…

    2 votes

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  17. Enable a configurable daily hourly booking limit per user for hourly personal spaces.

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  18. In the Visitor Outlook Add-in the instructions take up half the screen. Due to the configuration, the instructions are not correct.
    It would be great if the instructions were made configurable.

    1 vote

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  19. Regarding the language settings, the Outlook Add-In currently supports English, French, and German. At this time, Dutch is not a supported language, and there is no available option to change the interface language to Dutch.

    1 vote

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  20. We would like to have the ability to have a full view of a floorplan / floor plate that have multiple groups in it. This would make booking much easier if someone needs to view and book in another area from their home location.

    It would also be very beneficial for Admins so they could see at a glance all persons in a certain area then having to try and navigate through groups.

    I know we currently have a feature like this however if someone clicks on one of the groups within the full plan we have no easy way…

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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