1239 results found
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Enable proximity-based check-in using WLAN and extend geofence.
We received user complaints that the auto check-in is not stable. All settings on the phone have been checked. It works but not always. User suggests that geofence is not broad enough (250M) and the proximity detection does not work on WLAN.
1 vote -
Home page
Feedback from customer:
Language translation (German) not accurate. for example: "Booking Grid" > is translated into "Overview".
Also the office/remote availabilty view does not reflect the availabililty properly when a fixed desk is released.
They have tio adjust each manually.
2 votes -
To be able to check in room users
We have a high demand for clinic rooms, and we would like to be able to see in a report that services are using the rooms. Currently we have a lot of users not turning up as they should and we are not informed of any changes, causing empty rooms that could of been released for ad-hocs. Being able to check them in as they turn up will benefit an audit.
1 vote -
Enhanced Booking Grid Views for Personal Spaces
Expand the Booking Grid capabilities for Personal Spaces to provide similar flexibility and visibility options currently available for Meeting Spaces.
Requested enhancements include:
- Configurable display options for both daily and hourly Personal Spaces
- Ability to switch between 12-hour and 24-hour time formats
- Weekly view in addition to the current daily view
- Additional grid layout and display configuration options
- Greater consistency between Personal Space and Meeting Space booking experiencesThe goal is not necessarily to expose more booking fields, but to provide more flexible viewing and navigation options that help users better understand resource availability.
Pain…
1 vote -
Internal-Only Meeting Spaces
Provide administrators with the ability to designate specific meeting spaces as Internal-Only.
When a room is configured as Internal-Only, the system should identify bookings that include external attendees and allow organizations to enforce a configurable policy, such as:
- Block the booking
- Display a warning message
- Require an approval workflow
This would enable organizations to reserve specific spaces, such as Think Tanks, Collaboration Rooms, Strategy Rooms, or Innovation Spaces, exclusively for internal meetings.
Pain Point:
Organizations cannot currently distinguish between rooms intended exclusively for internal collaboration and rooms suitable for meetings with external visitors.This limits governance options and may impact…
1 vote -
Allow Setup Time Values Greater Than 99 Minutes
Currently, the setup time field for services is limited to a maximum of 99 minutes. We have business requirements where certain services require longer preparation times, such as 150 minutes or more.
We would like to request an enhancement to allow three-digit values in the setup time field, enabling administrators to configure setup times exceeding 99 minutes when needed.
This enhancement would provide greater flexibility in managing services with longer setup requirements and better support a wider range of operational scenarios.
1 vote -
Enable closure booking to sync with M365
When closing a room in Engage, there is no corresponding block created in the M365 Room Account. While Microsoft Exchange does not support the concept of 'closing' a room, in principle, the closure is just a booking made by the system rather than an end user.
When enabling a room closures, can the system not create a booking in M365 using a system account? This would then mirror the closure scenario in both platforms.
2 votes -
Weekly reminder email for next week's meeting and desk bookings with ability to cancel
We want to have a weekly reminder email sent to users with their bookings for the next week and deep links that will allow them to cancel any of the bookings that they no longer need. This should contain both personal space and meeting space bookings in one email.
2 votes -
Consolidated Multi-Day Event Reports in Eptura Engage (Condeco)
Problem:
Multi-day event reports in Eptura Engage generate excessive pages and distribute event details across multiple, non-intuitive pages, making reports difficult to review and use operationally. Existing reporting options do not adequately support all required event order details.Proposed Solution:
Introduce a Consolidated Multi-Day Event Report that displays common event information once and summarizes all event dates, times, rooms, and day-specific exceptions in a single streamlined report.Benefits:
Reduces report length and duplicate information.
Improves readability and user experience.
Streamlines event planning and operational execution.
Reduces reliance on custom reports or Data Lake solutions for standard reporting needs.
Desired Outcome:…1 vote -
Add ability for administrators to configure resource icon sizes on floor plans.
For organizations with large floor plans and a high density of desks, the current icon sizing can make the map difficult to navigate and visually overwhelming. Allowing icon sizes to be adjusted would improve usability and visibility while maintaining the integrity of the full floor plan view.
Users could then zoom into specific areas as needed to make their desk selection, rather than having oversized icons dominate the layout or small icons become difficult to locate.
This enhancement would directly support our use case of 300+ shift desks on a single floor, making desk booking more intuitive and improving the…
1 vote -
Support Multi-Factor Authentication (MFA) for Admin Users Accessing Eptura Engage via Local Login
Customers using SSO authentication can still access Eptura Engage through the direct local login page. While this alternative authentication path may be required for operational reasons, it creates a potential security concern as SSO controls are bypassed when local credentials are used.
Requested Enhancement
Provide the ability to enforce Multi-Factor Authentication (MFA) for users authenticating through the standard Eptura Engage login page, particularly for administrative accounts.Possible configuration options:
- Enable MFA for all local login users.
- Enable MFA specifically for users with administrative privileges.
- Allow tenant-level configuration of MFA enforcement policies.Business Value
Reduces security risk associated…1 vote -
notification
Looking for the ability to set up multiple notification booking reminder emails. ie ability to send a reminder a day ahead, 6 hours prior, half hour prior etc. Allow admin to configure when notifications should be sent.
1 vote -
Support for more complex working patterns
Can the booking parameters be upgraded to allow monthly and weekly constraints within the same rule? For instance:
The ability to offer 20 booking slots in a 4 week period (10 days every 4 week) but we don’t want users to be able to book any more than 3 days (6 slots) in a week.2 votes -
improve Outlook Calendar Integration for Desk Bookings
Description:
Currently, when a desk booking is made in Eptura/Condeco, an Outlook calendar event is created through the ICS attachment. While disabling the ICS attachment prevents calendar entries from being created, it also removes the booking event entirely from the user's calendar.
We would like to request an enhancement where desk booking confirmations can appear as an "All-day" informational banner/event at the top of the Outlook calendar, rather than as a time-blocking meeting/event within the user's schedule.
Business Benefit:
Users can still see their desk booking details in Outlook.
The booking does not block calendar availability or appear as a…1 vote -
Separate "Reports" and "Analytics" Permissions into Independent Admin Access Controls
We see significant value in Live Analytics and would like to make those insights available to a wider audience. Separating Analytics from Reports permissions would allow organizations to benefit from analytics-driven decision-making while maintaining compliance with internal data access and export policies.
Problem Statement
Currently, granting an administrator access to the Reports module also automatically grants access to the Analytics module. These permissions cannot be managed independently.
For organizations with strict data governance and compliance policies, this creates a challenge because traditional Reports functionality typically includes the ability to export and download data, whereas Analytics (particularly Live Analytics) provides valuable…
1 vote -
layout changing when moving meeting rooms
When we move a booking to a different meeting room, if the same room layout is not available, Engage automatically change to the seating style with the highest capacity available for the selected room. I believe this would work better if it changed to the default room layout instead.
1 vote -
Colour Coding on Booking Grid
We could use some more colour coding configuration posibilities on the booking grids, so we can give some bookings a specific colour with a definition of the booking type without having to add it to the booking form as well.
We have different processes that a booking can be in besides the already existing ones in eptura and our admins would like to use colours to determine where the booking is in the process.
1 vote -
Colour Coding on Booking Grid
We could use some more colour coding configuration posibilities on the booking grids, so we can give some bookings a specific colour with a definition of the booking type without having to add it to the booking form as well.
We have different processes that a booking can be in besides the already existing ones in eptura and our admins would like to use colours to determine where the booking is in the process.
1 vote -
Floor Plan Zoom Controls for Admin
With the current feature of the floor plan zoom it is attached to the buttons and the scroll wheel. Having a finer grain control of this as an admin would be especially helpful.
Having this locked to the buttons instead of the scroll wheel would help with accidental zoom. It could also help with accessibility.
Being able to enable the zoom scroll wheel or disable it would be beneficial. Change the zoom speed, or enable scroll over zoom for the scroll wheel.
1 vote -
user group access override
User Group Access allows override of group booking in advance which is a great feature. We would like this extended so that there was also an override of the "select within a maximum of n weeks". This is currently limited to the original / master group setting for weeks in advance. Users are frustrated that although they can book in advance they cannot book for that entire advance period.
1 vote
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