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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1071 results found

  1. When booking a desk via the Teams app, it would be ideal for users to see the floor plan and who has booked desks nearby, rather than just the desk number. This would help people choose the right desk, as most users aren't aware of desk numbers, and it would also allow them to see where their colleagues are located.

    1 vote

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  2. When a meeting finishes it goes into summary view after a month. We'd like to be able to extend this and Condeco doesn't have the functionality at the moment.

    1 vote

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  3. The personal spaces are setup as expected where only the group admins have the ability to move the green dots around. But in hourly resource booking, looks like if there are 2 groups on the same building and floor, both the group admins will have access to each other's resource green dots on the floor plan which is inconvenient and not ideal. Considering changing this will be great.

    1 vote

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  4. We would benefit from the ability to have AV service options that appear only when the entirety of a linked space is booked.

    1 vote

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  5. Release of Hourly Workstations- currently they are released by a fixed number of days out. Please consider to release by week (similar to the earlier workstations configuration), wherein it can be set up to release workstations on a fixed day for 2 weeks ahead.

    Less change for behaviour required by the colleagues for this; and yet be able to benefit from hourly bookings.

    2 votes

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  6. I'd like to be able to cap an hourly booking at an hour.

    1 vote

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  7. Would be useful if we are able to close half day bookings. Currently users are able to book for AM or PM, as admins, we should be able to also close desks for either AM or PM

    4 votes

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  8. Our firm has the "copy to outlook" button checked automatically - when this box is checked, it eliminates the option to use the linked rooms feature - suggestion is to be able to use this functionality when checked

    additionally, when using the linked rooms function - please allow us to pick the primary room

    1 vote

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  9. Currently, only Global Admins can create and amend Concierge tiles, which limits flexibility and slows down communication. Allowing Group Admins to manage these tiles via ‘Additional Administrative Access’ would enable roles such as Communication Officers and Property Managers to create Announcements and Events directly, without needing to raise requests with Global Admins. This change would streamline workflows and improve efficiency.

    1 vote

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  10. Getting to the floor plan is tedious as it requires entering information in a few fields, such as choosing your team and the date before the floor plan is displayed. It would really help to be able to navigate directly to the floor plan without choosing a date (it could default to the current date, and this should be made obvious on screen once the user is on the floor plan; this information is actually lacking at the moment. Once the user is on the floor plan the chosen date is not visible anymore). Then, once the user is on…

    1 vote

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  11. Current Theme or Layout cuts off Resource Name in the upper right-hand corner of the screen. Alternate Layout that allows for more characters to be displayed for Desks Name.

    4 votes

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  12. Our groups represent different departments, therefore only Facilities staff can book desks assigned to the facilities group.

    We should be able to assign a resource to multiple groups, whereby allowing staff from 3 different departments access to book those desks.

    Is there a way of managing the access that I have misunderstood?

    2 votes

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  13. The booking is being removed from the Condeco device; however, it still appears in the Condeco portal. Is there a way to ensure the booking is automatically deleted from the portal as well when it's cancelled?

    1 vote

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  14. Option to register RFID Cards without the need to setup a booking on V3 Desk Screen. Currently we are faced with having to register our users RFID Cards and only way is to book an open Personal Space, unfortunately we do not have any open Personal Spaces at the moment. It would be nice to have button option for the purpose of Registering RFID without needing to make a reservation.

    3 votes

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  15. Hello all,

    We would need to have the possibility to monitor our subscribed and unsubscribed users in our Tenant :

    Is it possible to add the "Outlook Calendar" field inside the "Show Field Selection Window" for the Basic User Report section ?

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  16. Hi, In the Configuration menu Application setup > Resource type > All day personal spaces > Country > Location
    We want to have a button to be able to export in format (excel or csv) the list of all the resources that are displayed in the pages of the Resource Administration.

    1 vote

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  17. Send email alert to Freshfields hospitality inbox when attendees are added in Condeco, so reception can register them to the building security system.

    1 vote

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  18. Could we have the facility for Admins to view the floor plans when all desks are full, this will help with our infrastructure work, to see a completed floorplan on a day to day basis even when all desks are full.

    1 vote

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  19. Following the rebrand to Eptura Engage, desk booking confirmation and cancellation emails are still coming from Condeco which is causing some confusion (for example to new starters who only know the system by Eptura Engage and won't know what Condeco is) and also doesn't help with the embedding of the rebrand with our teams. Please could the email address be changed from Condeco to Engage to reflect the rebrand?

    1 vote

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  20. We propose an enhancement to the current catering system to improve operational efficiency by introducing automatic beverage count adjustments. Currently, when the number of participants in a meeting changes, the system does not automatically update the quantity of beverages required, leading to potential discrepancies and manual adjustments. By implementing a feature that dynamically adjusts beverage quantities based on participant numbers, we can streamline the catering process, reduce manual intervention, and ensure accurate provisioning. This enhancement will not only improve service efficiency but also enhance user satisfaction by aligning the catering provisions with actual meeting requirements.

    1 vote

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