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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1028 results found

  1. The ability for a user to create multiple teams to enable booking a team day via the app instead of having to select individuals from one large list, the user could create Team A, Team B, etc. to invite different teams to collaborate on projects or on different days.

    7 votes

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  2. Bonjour,
    Mes réservations s'annulent en cours de journée, comment puis je faire pour les verrouiller?

    1 vote

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  3. For the new Outlook Integration we noticed in our environment that the feature can cause issues with our MTR rooms. People forgetting to untick the Outlook option when booking on behalf of.
    Would be good to edit the global setting to Turn off the feature or untick Outlook by default

    In addition, a really amazing option would be for us to edit if certain users can see the Outlook option or not, users such a reception team or PA/EAs do not need this feature and can end up causing issues so it would be good to edit specific accounts to…

    4 votes

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  4. The Condeco/Eptura notification service is great aka send notifications to condeco mobile app for check-ins, etc. Is there a plan to allow customers to use the notificaiton service to send customized messages to user within the app?

    2 votes

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    3 comments  ·  Other  ·  Admin →
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  5. Add the possibility to assign key worker roles (first aiders, fire marshals) to users automatically via group assignments (which for SSO users should be abled to sync from an external source like Entra ID).

    2 votes

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  6. We have 2 reception teams that deal with different visitors to different floors. They have to provide a visitor report but currently the report can't be filtered between the two floors and groups. Condeco Support say that the report filters stop at the location which is rather annoying as we need a more granular report as visitors are being sent to the wrong floor.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  7. In the web portal - From a floor plan view, be able to see a list of everyone who has space reserved for the day. This alleviates hovering over every bullet to see who is present. If the name can be clicked than be highlighted on the map, that would help connect the person to the specific seat. In the mobile - be able to look up a name and see them highlighted on the floor plan for the mobile app.

    12 votes

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    6 comments  ·  Other  ·  Admin →
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  8. The Mobile App should display your visitors in the bookings page so you know which day and who your guest are arriving. It would also be great if you were then able to edit or delete those visitors without having to go onto the laptop.

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  9. Hi Team,
    Currently Condeco has two source of settings defined for screens on Condeco web portal and Device hub portal which creates conflict leading to screen errors if different settings are mentioned on any of these sources.
    There should be a mechanisms to replicate setting from Device hub to Condeco web and vice versa so that settings at both portals is same and thus avoid conflict, additional efforts of updating both portals and reduce any user confusion.

    3 votes

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  10. To have a finance workflow implemented in the services section using costcode reference for financial team.

    Book room > Add services > Booking confirmed > Service approval sent to finance > Services approved / declined

    1 vote

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  11. When looking at expected visitors for the following day, if a booking is marked as an external meeting 'type' then it should highlight that there are no external visitor names listed.

    1 vote

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  12. Hello, I am writing to propose the implementation of a pop-up message or booking restriction for catering items that are not requested at least 24 hours in advance. This enhancement would significantly benefit our law firm in several ways:

    Improved Efficiency for Catering Teams: By ensuring that all catering requests are made at least 24 hours in advance, our catering teams will have sufficient time to prepare and deliver high-quality service. This will reduce last-minute rushes and errors, leading to a more streamlined and efficient operation.

    Enhanced Client Experience: Timely and well-prepared catering services contribute to a positive experience for…

    2 votes

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  13. Configuration update to restrict booking on behalf of user to only allow users to book on behalf of external users.

    1 vote

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    1 comment  ·  Desk Booking  ·  Admin →
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  14. Especially for setups where one employee can be part of different teams or project groups, it would be great to be able to create multiple "teams" within the "Find your team" menu as it can become very overwhelming quickly if you have e.g. more than 10-15 team members in only one single list. In that case, you would have to scroll and eventually don't even see your own office days anymore.

    UI-wise, selecting the teams could be implemented by a respective dropdown field below the "date selector" or by an "accordion" list in the "Your team members" section (i.e. to…

    17 votes

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  15. In order to check allergens while consulting the printer-friendly version of the vendors report, chefs need to click back on the dropdown box, select allergens and link them to the right meeting, which is tedious and leaves them open to potential mistakes. Could you please add the Allergen/Intolerance/Preference information to the report so everything is captured all at once?

    4 votes

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    0 comments  ·  Reporting  ·  Admin →
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  16. If a person with a fixed desk books a different desk, e. g. because they have to work in another building on one day, but changes their mind because, for example, the appointment in the other building is canceled, their originally assigned desk remains bookable and is not reassigned to them. That means, if the desk booking is deleted again, the employee will have no desk at all, even if no booking has been made for the temporarily bookable desk. This has happened frequently. Can this be adjusted?

    2 votes

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  17. Provide an option to disable self-healing for a specific customer.

    1 vote

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  18. Ability to see all registered RFID's of a user, this will enable us to see if there is more than one in any user profile. At the moment you can only de-register cards but you cannot see what the number is or if the user has more than one.

    2 votes

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  19. When we are trying to calculate total "events" for the year, our numbers are thrown off because Condeco counts each linked meeting space as an individual space and we need any bookings with a linked meeting space to be counted as one single booking

    2 votes

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  20. It is currently not possible to set that no bookings for “external visitors” are allowed at a location/area. So that only internal colleagues can book, e.g. for themselves or for an internal colleague, but not for external visitors.

    Yes, there is a setting under Advanced settings>Global settings
    Under the “Personal space” tab, there is a setting “Allow personal spaces to be booked for external users” where you need to disable the checkbox.

    However, if this setting is disabled, it will be disabled globally for all locations. We would need the option to disable this setting for a single location.

    1 vote

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