1239 results found
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Revit
When uploading a new floor or uploading an updated floor plan. It would be great if this could be sent to Engage from Revit.
1 vote -
1 vote
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1 vote
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1 vote
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Search Functionality for Reports
Is it possible to extend the timeframe beyond the current three-month limit? Right now, we have to pull data in increments of 3 months
1 vote -
Resource Updates Efficiency
When updating multiple resources under personal spaces, can the system stay on the same floor instead of resetting?
1 vote -
Fragmented View of Workstations and Offices
Workstations and offices cannot be viewed together on the same screen when booking reservations or reviewing floor plans, making it harder to understand overall space availability.
1 vote -
Floor Plan Visibility Outside the Reservation Process
Floor plans can only be accessed through the reservation workflow, which makes it difficult for teams like IT to quickly locate employees or understand seating layouts.
1 vote -
Limited Integration with Workday and Corporate Systems
The system was positioned as being able to integrate with Workday; however, that integration is either limited or not feasible in practice. As a result, desk changes and work status updates require significant manual intervention.
1 vote -
Limited Integration with Workday and Corporate Systems
The system was positioned as being able to integrate with Workday; however, that integration is either limited or not feasible in practice. As a result, desk changes and work status updates require significant manual intervention.
1 vote -
Resource Update Workflow Disruption
When updating resources, the system returns the user to the first page after each update. This creates inefficiencies when managing multiple items on the same floor or within the same area.
1 vote -
Allow users to book outside set business hours
Business hours for each location need to be set in order for utilisation data to be accurate. Yet when you set business hours, it restricts users booking outside of those hours.
There should be an override whereby core business hours can be set but admins can select an option to allow users to book outside that timeframe.1 vote -
Desk booking in Eptura Engage should have the availablility to block certain spaces in a week.
In our office there are certain areas which we want to block for some certain days. E.g. there are 6 desks available in a room and we want to block all those 6 desks for 2 days in a week but that functionality is missing / not there. We tried to accomplish this via multiple ways but its not possible at all. Hopefully this feature would be added soon.
1 vote -
Expand Neat hardware Integration and Feature Parity
Business Problem: Customers increasingly operate mixed hardware ecosystems.
Requested Enhancement:
Ensure:
- Full Neat compatibility
- Strong Device Hub integration
- Feature parity with native hardware
Business Value
Hardware flexibility
Easier standardization
Better customer adoption1 voteExciting update - this idea is now in active development! Stay tuned for progress and upcoming product announcements in the “What’s New?” section of the Eptura Knowledge Center.
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User-based Device Health Notifications
Current behavior:
If one admin enables notifications
Every admin receives notification emails
Creates inbox noise and limits usabilityThis is especially problematic for Bain because:
Multiple admin tiers exist
Local
Regional
Global
Some admins do not manage panels at all
Bain uses follow-the-sun supportResult: Feature becomes unusable, reduced proactive monitoring capability
Enhancement request:
Make notification subscriptions:Phase 1:
User-specific
Only the subscribing admin receives alertsPhase 2:
Add optional filtering by:
Building
Region
Device scopeBusiness Value
Improves proactive support
Reduces alert fatigue
Enables scalable global administration1 vote -
Adding new rooms -- to catering item process
Adding New Rooms to catering item:
- Current process is slow because each catering item must be assigned individually.
Suggested improvement:
- Allow adding catering to a specific room, rather than assigning rooms to each catering item.Can this other way round has any workaround where we can add catering items to rooms rather than assigning rooms to each catering item as it consumes longer time.
2 votes -
Monthly booking limit per user (e.g. 12 days per month)
Currently, Eptura Engage does not support limiting bookings per user within a calendar month.
For our desk sharing setup, this is essential to ensure fair access to workspaces.
The existing limit on active bookings is not sufficient, as users can still book many days across a month.
We need a configurable group-level rule to cap booking days per month (e.g. 12 days).
Once the limit is reached, no further bookings should be allowed in that month.
An optional override for special roles or projects would be helpful.
Visibility of remaining booking days for users would improve transparency.
This feature would…1 vote -
Who is in the office today?
Mobile app - See who's in. This currently only shows who's in the office per your group.
Would be great to show all staff who are in the office that day. As a safety protocol, we need to account for everyone in the office during emergencies. If we can access this on our phone, rather than pulling a report on the website, this can be useful during emergencies.
1 vote -
Enable Engage Mobile App Check-in of QR Code without Scanning a QR Code
Our organization recently deployed QR Codes for personal spaces in one of our satellite offices. During this rollout, we identified a technical limitation: the Engage mobile application does not allow users to check into a QR Code–enabled personal space without physically scanning the QR Code. In contrast, the Engage web application permits requestors to remotely check into their QR Code–enabled personal space.
To ensure feature parity and improve check-in flexibility, we respectfully request an enhancement to the mobile application that would allow users to check into a personal space using the in-app “Check In” button as an alternative to scanning…
3 votesIt is already possible to configure the application to allow scanning of QR codes whilst not enforcing QR code check in on the resource. The QR code is always scannable regardless of where the QR code is set to 'Active' in settings. However, we do recognise that the current wording on the Resources page is ambigiuos so we will be updating this as well as making sure our Knowledge Centre article is clear on this item.
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mobile push
Mobile push notifications. We have many customers moving from Workplace reservations to Engage and that is something that would help with change management for our customers
1 vote
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