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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1071 results found

  1. To have a finance workflow implemented in the services section using costcode reference for financial team.

    Book room > Add services > Booking confirmed > Service approval sent to finance > Services approved / declined

    1 vote

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  2. When looking at expected visitors for the following day, if a booking is marked as an external meeting 'type' then it should highlight that there are no external visitor names listed.

    1 vote

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  3. Hello, I am writing to propose the implementation of a pop-up message or booking restriction for catering items that are not requested at least 24 hours in advance. This enhancement would significantly benefit our law firm in several ways:

    Improved Efficiency for Catering Teams: By ensuring that all catering requests are made at least 24 hours in advance, our catering teams will have sufficient time to prepare and deliver high-quality service. This will reduce last-minute rushes and errors, leading to a more streamlined and efficient operation.

    Enhanced Client Experience: Timely and well-prepared catering services contribute to a positive experience for…

    2 votes

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  4. Configuration update to restrict booking on behalf of user to only allow users to book on behalf of external users.

    1 vote

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    1 comment  ·  Desk Booking  ·  Admin →
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  5. In order to check allergens while consulting the printer-friendly version of the vendors report, chefs need to click back on the dropdown box, select allergens and link them to the right meeting, which is tedious and leaves them open to potential mistakes. Could you please add the Allergen/Intolerance/Preference information to the report so everything is captured all at once?

    4 votes

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    0 comments  ·  Reporting  ·  Admin →
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  6. If a person with a fixed desk books a different desk, e. g. because they have to work in another building on one day, but changes their mind because, for example, the appointment in the other building is canceled, their originally assigned desk remains bookable and is not reassigned to them. That means, if the desk booking is deleted again, the employee will have no desk at all, even if no booking has been made for the temporarily bookable desk. This has happened frequently. Can this be adjusted?

    2 votes

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  7. In the web portal - From a floor plan view, be able to see a list of everyone who has space reserved for the day. This alleviates hovering over every bullet to see who is present. If the name can be clicked than be highlighted on the map, that would help connect the person to the specific seat. In the mobile - be able to look up a name and see them highlighted on the floor plan for the mobile app.

    10 votes

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    6 comments  ·  Other  ·  Admin →
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  8. Provide an option to disable self-healing for a specific customer.

    1 vote

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  9. Ability to see all registered RFID's of a user, this will enable us to see if there is more than one in any user profile. At the moment you can only de-register cards but you cannot see what the number is or if the user has more than one.

    2 votes

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  10. It is currently not possible to set that no bookings for “external visitors” are allowed at a location/area. So that only internal colleagues can book, e.g. for themselves or for an internal colleague, but not for external visitors.

    Yes, there is a setting under Advanced settings>Global settings
    Under the “Personal space” tab, there is a setting “Allow personal spaces to be booked for external users” where you need to disable the checkbox.

    However, if this setting is disabled, it will be disabled globally for all locations. We would need the option to disable this setting for a single location.

    1 vote

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  11. We are using a Viva Connections UI to access Condeco via the API. With a user's Condeco ID, it is not possible to pull the visitors for that user. From a UX perspective, it would be better for this information to be immediately available to see (at least for say, the next 5 visitors), rather than have to select to view them by date.

    1 vote

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  12. 1 vote

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  13. It would be great if you can view the Visitors list by first name/ last name as a default setting.

    1 vote

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  14. A desk booking reminder email the day before the booking would be great, the option you brought out is not good enough, we don't want anything to be sent to calendars, we just want an email to go to the user who booked the desk the day before around 3pm so they can see if they still need the desk and if not free this up for others to book. 10am on the desk of the booking makes no sense as everyone will already be in the office therefore after this seat is free it is not seat in.

    12 votes

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  15. 2 votes

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  16. Just a quick note ....I booked room 38026 today, (2/25), for 12-1p, and received an email confirmation. but upon arriving at the room the schedule panel still showed 'Available' and those occupying wouldn't leave. So there may be some kind of lag and/or service interruption between the reservation system and the wall-mounted schedulers outside the rooms.

    1 vote

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  17. Site announcement for specific day bookings.

    For example, if there are noisy building works you could make people aware of that at the time of booking so they can make a judgement call on whether to book in or not.

    1 vote

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  18. Admins need to be able to see who initiates team day bookings and who they are booked for. There is currently no visibility to see this information as an administrator.

    4 votes

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  19. Provide a way to publish or show holidays on the booking grid to reminder users of upcoming holidays to avoid booking an event on a holiday? We do not want to prevent the booking but just remind the user of the possible conflict. An administrator should be able to add the desired holidays so it could include federal holidays, local holidays, religious holidays, etc.

    2 votes

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  20. Add an option to join the waitlist for all rooms of a suitable size for a given time slot if none are currently available.

    2 votes

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