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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1096 results found

  1. To be able to book a meeting room for every 2nd Tuesday of every month

    2 votes

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  2. Add the possibility to assign key worker roles (first aiders, fire marshals) to users automatically via group assignments (which for SSO users should be abled to sync from an external source like Entra ID).

    2 votes

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  3. We have 2 reception teams that deal with different visitors to different floors. They have to provide a visitor report but currently the report can't be filtered between the two floors and groups. Condeco Support say that the report filters stop at the location which is rather annoying as we need a more granular report as visitors are being sent to the wrong floor.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  4. The Mobile App should display your visitors in the bookings page so you know which day and who your guest are arriving. It would also be great if you were then able to edit or delete those visitors without having to go onto the laptop.

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  5. Hi Team,
    Currently Condeco has two source of settings defined for screens on Condeco web portal and Device hub portal which creates conflict leading to screen errors if different settings are mentioned on any of these sources.
    There should be a mechanisms to replicate setting from Device hub to Condeco web and vice versa so that settings at both portals is same and thus avoid conflict, additional efforts of updating both portals and reduce any user confusion.

    3 votes

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  6. To have a finance workflow implemented in the services section using costcode reference for financial team.

    Book room > Add services > Booking confirmed > Service approval sent to finance > Services approved / declined

    1 vote

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  7. When looking at expected visitors for the following day, if a booking is marked as an external meeting 'type' then it should highlight that there are no external visitor names listed.

    1 vote

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  8. Hello, I am writing to propose the implementation of a pop-up message or booking restriction for catering items that are not requested at least 24 hours in advance. This enhancement would significantly benefit our law firm in several ways:

    Improved Efficiency for Catering Teams: By ensuring that all catering requests are made at least 24 hours in advance, our catering teams will have sufficient time to prepare and deliver high-quality service. This will reduce last-minute rushes and errors, leading to a more streamlined and efficient operation.

    Enhanced Client Experience: Timely and well-prepared catering services contribute to a positive experience for…

    2 votes

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  9. Configuration update to restrict booking on behalf of user to only allow users to book on behalf of external users.

    1 vote

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    1 comment  ·  Desk Booking  ·  Admin →
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  10. If a person with a fixed desk books a different desk, e. g. because they have to work in another building on one day, but changes their mind because, for example, the appointment in the other building is canceled, their originally assigned desk remains bookable and is not reassigned to them. That means, if the desk booking is deleted again, the employee will have no desk at all, even if no booking has been made for the temporarily bookable desk. This has happened frequently. Can this be adjusted?

    2 votes

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  11. In the web portal - From a floor plan view, be able to see a list of everyone who has space reserved for the day. This alleviates hovering over every bullet to see who is present. If the name can be clicked than be highlighted on the map, that would help connect the person to the specific seat. In the mobile - be able to look up a name and see them highlighted on the floor plan for the mobile app.

    10 votes

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    6 comments  ·  Other  ·  Admin →
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  12. Provide an option to disable self-healing for a specific customer.

    1 vote

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  13. Ability to see all registered RFID's of a user, this will enable us to see if there is more than one in any user profile. At the moment you can only de-register cards but you cannot see what the number is or if the user has more than one.

    2 votes

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  14. It is currently not possible to set that no bookings for “external visitors” are allowed at a location/area. So that only internal colleagues can book, e.g. for themselves or for an internal colleague, but not for external visitors.

    Yes, there is a setting under Advanced settings>Global settings
    Under the “Personal space” tab, there is a setting “Allow personal spaces to be booked for external users” where you need to disable the checkbox.

    However, if this setting is disabled, it will be disabled globally for all locations. We would need the option to disable this setting for a single location.

    1 vote

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  15. We are using a Viva Connections UI to access Condeco via the API. With a user's Condeco ID, it is not possible to pull the visitors for that user. From a UX perspective, it would be better for this information to be immediately available to see (at least for say, the next 5 visitors), rather than have to select to view them by date.

    1 vote

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  16. 1 vote

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  17. It would be great if you can view the Visitors list by first name/ last name as a default setting.

    1 vote

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  18. A desk booking reminder email the day before the booking would be great, the option you brought out is not good enough, we don't want anything to be sent to calendars, we just want an email to go to the user who booked the desk the day before around 3pm so they can see if they still need the desk and if not free this up for others to book. 10am on the desk of the booking makes no sense as everyone will already be in the office therefore after this seat is free it is not seat in.

    12 votes

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  19. 2 votes

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  20. Just a quick note ....I booked room 38026 today, (2/25), for 12-1p, and received an email confirmation. but upon arriving at the room the schedule panel still showed 'Available' and those occupying wouldn't leave. So there may be some kind of lag and/or service interruption between the reservation system and the wall-mounted schedulers outside the rooms.

    1 vote

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